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Senior Support Engineer Jobs in Nebraska (NOW HIRING)

ACI Worldwide

Sr Software Engineer

Omaha, NE · On-site

$117K - $154K/yr

As a Sr. Software Engineer in Norcross, GA , you will join a diverse, passionate team, dedicated to ... Support modernization initiatives including 64-bit migration, ISO 20022, structured address ...

Nebraska Medicine

Sr Integration Engineer

Omaha, NE · On-site

$99K - $133K/yr

Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson ... The Sr Integration Engineer will be involved across many aspects of architecture, design, build ...

Teledyne

Senior Electrical Engineer

Omaha, NE · On-site

$102K - $133K/yr

Summary Teledyne is seeking a Senior Electrical Engineer to support new product design projects across the Lab and Field Instrumentation business segment. Senior engineers serve as a technical leader ...

TELCOR Inc

Senior Systems Engineer

Lincoln, NE · On-site

$91K - $124K/yr

Senior Systems Engineer TELCOR Inc, a nationally recognized provider of health care software, is ... Experience supporting SOC 2 Type II, ISO 27001, HIPAA, or similar compliance audits is preferred

ACI Worldwide

Sr Software Engineer

Omaha, NE · Hybrid

$117K - $154K/yr

As a Sr. Software Engineer in Norcross, GA , you will join a diverse, passionate team, dedicated to ... Support modernization initiatives including 64-bit migration, ISO 20022, structured address ...

TELCOR Inc

Senior Systems Engineer

Lincoln, NE · On-site

$99K - $135K/yr

Senior Systems Engineer TELCOR Inc, a nationally recognized provider of health care software, is ... Experience supporting SOC 2 Type II, ISO 27001, HIPAA, or similar compliance audits is preferred

Axos Bank

Sr Systems Engineer - Azure

Omaha, NE · Hybrid

$120K - $150K/yr

... support the bank's growing AI and data lake initiatives. The right candidate is a well-rounded senior engineer who has operated in a regulated environment, brings genuine depth in both Azure ...

Generac

Senior Electrical Engineer

Holdrege, NE

$128K - $167K/yr

The Senior Electrical Engineer will lead the engineering integration and core engineering teams ... Projects supported reside within Generac's Consumer Power Business Unit including home standby ...

Milk Specialties Company

Senior Controls Engineer

Norfolk, NE · On-site

$95K - $126K/yr

... of Senior Controls Engineer. Advise on, recommend, and engage in the selection of plant equipment ... Provide support to address critical plant control system issues. Oversee project production efforts ...

Pkaza

Senior Electrical Engineer

Omaha, NE · On-site

$102K - $133K/yr

Senior Electrical Engineer - Data Center Design - Omaha, NE Our client is a Leading Engineering ... Support contact for design clients and builds effective, long-term client relationships * May ...

Milk Specialties

Senior Controls Engineer

Norfolk, NE · On-site

$95K - $126K/yr

... of Senior Controls Engineer. Advise on, recommend, and engage in the selection of plant equipment ... Provide support to address critical plant control system issues. Oversee project production efforts ...

JRG Partners

Senior Packaging Engineer

Omaha, NE · On-site

$80K - $110K/yr

As a Senior Packaging Engineer on the MVP Team, you will identify cost saving opportunities for a ... You will support and lead packaging-driven projects, support trials and/or start-ups, and perform ...

Olsson

Senior Mechanical Engineer

Lincoln, NE · Hybrid

$91K - $120K/yr

As a Senior Mechanical Engineer on our Facilities Engineering and Design Team, you will provide high-level technical support and lead quality assurance/quality control (QA/QC) activities. You will ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Nebraska

Senior Support Engineer information

See Nebraska salary details

$21.5K

$98.5K

$151.6K

How much do senior support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for senior support engineer in Nebraska is $98,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,700.00 and $118,700.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Nebraska?

For Senior Support Engineer jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Nebraska look for?

The top searched job categories for Senior Support Engineer jobs in Nebraska are:

What are popular job titles related to Senior Support Engineer jobs in NE?

For Senior Support Engineer jobs in NE, the most frequently searched job titles are:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $98,457 per year, or $47.3 per hour.

Sr Software Engineer

ACI Worldwide

Omaha, NE • On-site

$117K - $154K/yr

Full-time

Re-posted 29 days ago

Job description


Powering the world's payments ecosystem
ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
As a Sr. Software Engineer in Norcross, GA, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!
Position Summary
We are seeking an experienced Senior Software Engineer to join the MTS Development team responsible for one of the industry's most critical high-value payments platforms. This role will focus on maintaining, enhancing, and modernizing core payment processing capabilities while supporting regulatory mandates, customer commitments, platform resiliency, and long-term product sustainability.
The ideal candidate will be a strong software engineer with experience in complex enterprise applications, payment systems, mission-critical production support, and large-scale modernization initiatives.
Key Responsibilities
  • Design, develop, and maintain core MTS platform capabilities.
  • Deliver customer and regulatory commitments including payment network mandates.
  • Participate in production issue resolution and root cause analysis.
  • Support modernization initiatives including 64-bit migration, ISO 20022, structured address, security, and platform enhancement programs.
  • Collaborate with Product Management, Professional Services, Quality Engineering, and Customer Support teams.
  • Act as a technical mentor and support knowledge transfer initiatives.
  • Drive engineering excellence through automation, testing, observability, and quality improvements.
  • Leverage AI-assisted engineering tools to improve productivity and code quality.
Required Qualifications
  • 8+ years of software development experience.
  • Strong Java and enterprise application development experience.
  • Experience working with large-scale transaction processing platforms.
  • Experience debugging complex production issues.
  • Strong understanding of software architecture, integration patterns, APIs, and database technologies.
  • Experience with secure software development practices.
  • Excellent communication and collaboration skills.
Preferred Qualifications
  • Payments industry experience (Fedwire, CHIPS, SWIFT, ISO 20022).
  • Experience supporting Tier-1 financial institutions.
  • Experience with cloud migration and modernization initiatives.
  • Knowledge of high-availability and mission-critical systems.
  • Experience using AI engineering tools such as Copilot, Cursor, Claude, or equivalent.
Success Measures
  • Successful delivery of roadmap and mandate commitments.
  • Reduction in production incidents and resolution time.
  • Increased automated test coverage.
  • Effective knowledge transfer and documentation.
  • Contribution to long-term platform sustainability.

Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.comJob ID (Requisition #19608)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
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About Us
ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

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