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Senior Support Engineer Jobs in Missouri (NOW HIRING)

Cyera

Senior Technical Support Engineer

Creve Coeur, MO · On-site +1

$90K - $110K/yr

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution for issues that require deep investigation. This role owns complex troubleshooting within defined ...

Moore Computing LLP

Senior MSP Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote support and occasionally at the client's site. By working within many client environments and as a part ...

Moore Computing LLP

Senior MSP Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote support and occasionally at the client's site. By working within many client environments and as a part ...

Moore Computing LLP

Senior MSP Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote support and occasionally at the client's site. By working within many client environments and as a part ...

StoneX

Desktop Support Engineer

Kansas City, MO · On-site

Escalate complex or unresolved technical issues to senior Desktop Support Analysts, leads, or specialized support teams with clear notes and troubleshooting details. * Ensure accurate documentation ...

Oracle

Support Engineer 1

Kansas City, MO · On-site

$21.20 - $45.05/hr

Problem Solving: -Follows standard procedures to identify and escalate issues to senior team ... that support our people with flexible medical, life insurance, and retirement options. We also ...

Oracle

Support Engineer 1

Kansas City, MO

$21.20 - $45.05/hr

Problem Solving: -Follows standard procedures to identify and escalate issues to senior team ... that support our people with flexible medical, life insurance, and retirement options. We also ...

New

Oracle

Support Engineer 1

Kansas City, MO · On-site

$21.20 - $45.05/hr

Problem Solving: -Follows standard procedures to identify and escalate issues to senior team ... that support our people with flexible medical, life insurance, and retirement options. We also ...

New

FeatherShark

Level 3 Support Engineer

Chesterfield, MO

$80K - $90K/yr

FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... senior or escalation level. MSP or multi-tenant experience is a strong plus, and public safety ...

Segment (Twilio)

Technical Account Manager

California, MO · On-site

$90 - $130/hr

Qualifications * 4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple ...

FeatherShark

Level 3 Support Engineer

Chesterfield, MO

$80K - $90K/yr

FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... senior or escalation level. MSP or multi-tenant experience is a strong plus, and public safety ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Missouri

Senior Support Engineer information

See Missouri salary details

$21.1K

$96.9K

$149.1K

How much do senior support engineer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for senior support engineer in Missouri is $96,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,400.00 and $116,800.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Missouri?

For Senior Support Engineer jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Missouri look for?

The top searched job categories for Senior Support Engineer jobs in Missouri are:

What cities in Missouri are hiring for Senior Support Engineer jobs?

Cities in Missouri with the most Senior Support Engineer job openings:

What are popular job titles related to Senior Support Engineer jobs in MO?

For Senior Support Engineer jobs in MO, the most frequently searched job titles are:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $96,862 per year, or $46.6 per hour.

Sr. Support Engineer - Remote - 12 months

MatchPoint

Maryland Heights, MO • On-site

$75 - $80/hr

Other

Re-posted 11 days ago

Job description

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Senior Support Engineer (Coordination & Oversight Focus)

Remote

12 Months

Rate : $75 - $80/hr on W2

  • Proven ability to work across complex organizational silos to build and maintain a holistic view of the client environment, ensuring alignment between engineering, operations, and business stakeholders.
  • Partner with BU account teams and leadership to fully understand customer demand, forecast upcoming work, and help shape prioritization strategies across multiple initiatives.
  • Lead planning and coordination of client-level activities across multiple large-scale migration or upgrade efforts, ensuring a seamless "one-touch" execution model and reducing redundant client interactions.
  • Act as a central point of coordination for cross-functional teams, ensuring all dependencies, risks, and sequencing of work are clearly defined and communicated.
  • Provide oversight and guidance to engineers on configuration approach, ensuring consistency, quality, and adherence to standards across all deliverables.
  • Drive operational efficiency by identifying process improvement opportunities, reducing manual effort, and enhancing workflow coordination across teams.
  • Strong stakeholder management skills, with the ability to communicate status, risks, and priorities to both technical and non-technical audiences, including leadership.

Contact: Rama - -

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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