ZipRecruiter

Log In

1

Senior Support Engineer Jobs in Alabama (NOW HIRING)

Parsons

Senior Systems Engineer

Huntsville, AL · On-site

$134K - $241K/yr

Parsons is seeking a Senior Systems Engineer to support the Missile Defense Agency's (MDA) Program ... This role supports a priority national defense effort in a dynamic environment, ensuring effective ...

Thompson Engineering

Senior Engineer

Mobile, AL · On-site

$85K - $116K/yr

Position Summary Thompson Engineering is seeking a highly experienced Senior Engineer to provide technical leadership, mentor engineering staff, and support the continued growth of our ...

Thompson Engineering

Senior Engineer

Mobile, AL · On-site

$85K - $116K/yr

Position Summary ----- Thompson Engineering is seeking a highly experienced Senior Engineer to ... Support business development, proposal preparation, and strategic planning initiatives.

Thompson Engineering

Senior Engineer

Daphne, AL · On-site

$90K - $124K/yr

Position Summary ----- Thompson Engineering is seeking a highly experienced Senior Engineer to ... Support business development, proposal preparation, and strategic planning initiatives.

Thompson Engineering

Senior Engineer

Mobile, AL · On-site

$85K - $116K/yr

Position Summary Thompson Engineering is seeking a highly experienced Senior Engineer to provide technical leadership, mentor engineering staff, and support the continued growth of our ...

Thompson Engineering

Senior Engineer

Daphne, AL · On-site

$90K - $124K/yr

Position Summary Thompson Engineering is seeking a highly experienced Senior Engineer to provide technical leadership, mentor engineering staff, and support the continued growth of our ...

previous page

Showing results 41-60

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Alabama

Senior Support Engineer information

See Alabama salary details

$20.4K

$93.6K

$144.1K

How much do senior support engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior support engineer in Alabama is $93,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $112,800.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Alabama?

For Senior Support Engineer jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Alabama look for?

The top searched job categories for Senior Support Engineer jobs in Alabama are:

What cities in Alabama are hiring for Senior Support Engineer jobs?

Cities in Alabama with the most Senior Support Engineer job openings:

What are popular job titles related to Senior Support Engineer jobs in AL?

For Senior Support Engineer jobs in AL, the most frequently searched job titles are:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $93,597 per year, or $45 per hour.

Defense of Guam Senior Systems Engineer

Modern Technology Solutions, Inc.

Huntsville, AL • On-site

$103K - $140K/yr

Full-time

Posted 5 days ago

Job description

MTSI is seeking a Senior Systems Engineer to support the Missile Defense Agency's (MDA) Program Office delivering critical capabilities for the Defense of Guam (DoG). This role supports a priority national defense effort in a dynamic environment, ensuring effective integration of missile defense elements to protect a key strategic location. The selected candidate will provide senior-level systems engineering support, guiding technical efforts across multiple domains and ensuring alignment with MDA objectives.
Job Responsibility:
  • Serve as the Guam Interoperability Technical Lead identifying, prioritizing, and managing interoperability risks, issues, trouble reports and observations
  • Coordinate with GDS JPO, the services, and external developers to ensure external support to MDA component offices for development, integration and test assets
  • Champions all inter-element/inter-agency/service interoperability challenges to include tracking issue/trouble report progress and providing metrics to MDA leadership for all MDA Guam equities.
  • Supports AB, DC, DE, DT and the MDA Director in management of interoperability issues that impact MDA Guam commitments
  • Identifies and champions interoperability objectives for integration tests (e.g. JCIs, CDIs), exercises, test venues (e.g. development HWIL labs) and analysis venues to reduce design and interoperability risks prior to entering formal GDS testing
  • Ensures MDS component offices, developers and test/analysis teams receive all externally-furnished data, information, models, test assets, threat/scenario data, and requirements to design, develop, test and field MDA components
  • Perform integrated analysis and evaluation of DoG test events including Flight Tests, Ground Tests, and System Integration Check Out (SICO) activities
  • Participate in and support engineering milestones such as Preliminary and Critical Design Reviews (PDR/CDR), Test Readiness Reviews (TRRs), and technical assessments
  • Collaborate with stakeholders across MDA and supporting organizations to coordinate schedules, resolve issues, and ensure technical accuracy
  • Provide input on secure system design considerations, risk identification, and mitigation strategies
  • Lead or support technical interchange meetings (TIMs), action tracking, and meeting coordination
  • Develop executive-level briefings, technical papers, and correspondence for senior leaders, including Flag Officers and SES personnel
  • Coordinate GENser and SAP-level meetings and VTCs as needed
  • Represent the Government customer in IPTs, working groups, and forums
  • Apply engineering tools such as DOORS, Windchill, and Qlik for analysis and coordination
  • Support efforts related to system security, including compliance tracking or integration of cybersecurity inputs into engineering processes

Required Qualifications:
  • Active Secret clearance
  • Master's Degree in STEM and 12+ years of related professional experience
  • Strong understanding of MDA systems engineering processes and procedures
  • Demonstrate understanding of system architecture and system
  • Experience with MDA system elements (e.g., Patriot, THAAD, Aegis, C2BMC)
  • Familiarity with secure development practices, configuration management, and cybersecurity-informed engineering
  • Knowledge of the ETM-2 system and experience managing Congressional or routine taskers
  • Ability to operate independently and communicate effectively across diverse technical teams
  • Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, Project)
  • Skilled in developing and delivering technical briefings to senior decision-makers

Desired Qualifications:
  • Preferred background that includes exposure to secure system development and cybersecurity-informed engineering practices
  • Bachelor's degree in STEM in addition to Master's degree in STEM

#LI-AS1

Apply