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Senior Support Engineer Jobs in Alabama (NOW HIRING)

Taco Mama

Engineering Support Team

Mountain Brook, AL · On-site

Wilco Hospitality Engineering DivisionOperational Support Team MemberHours: Part Time / Full TimeReports To: Sr. VP of DevelopmentJob Details:Full time and part time availableFriendly, fast-paced ...

Taco Mama

Engineering Support Team

Mountain Brook, AL · On-site

Wilco Hospitality Engineering Division Operational Support Team Member Hours: Part Time / Full Time Reports To: Sr. VP of Development Job Details: • Full time and part time available • Friendly ...

Cushman & Wakefield

Senior Automation Engineer

Bessemer, AL · On-site

$92K - $121K/yr

Job Title Senior Automation Engineer Summary Our Purpose: At C&W Services, we live by the belief ... We are seeking a proactive automation controls and technical support engineer for fulfillment ...

APEX TK LLC

Senior Systems Engineer

Huntsville, AL · On-site

$100 - $130/hr

General Overview APEX TK is seeking a Senior Systems Engineer to support the Missile Defense Agency ... This role supports a priority national defense effort in a dynamic environment, ensuring effective ...

APEX TK

Senior Systems Engineer

Huntsville, AL · On-site

$120K - $160K/yr

General Overview APEX TK is seeking a Senior Systems Engineer to support the Missile Defense Agency ... This role supports a priority national defense effort in a dynamic environment, ensuring effective ...

APEX TK LLC

Senior Systems Engineer

Huntsville, AL

$120K - $160K/yr

General Overview APEX TK is seeking a Senior Systems Engineer to support the Missile Defense Agency ... This role supports a priority national defense effort in a dynamic environment, ensuring effective ...

Ignite Now

SENIOR SYSTEMS ENGINEER

Huntsville, AL · On-site

$100 - $130/hr

Participate in and support engineering milestones such as Preliminary and Critical Design Reviews ... Develop executive-level briefings, technical papers, and correspondence for senior leaders ...

APEX TK LLC

Senior Systems Engineer

Huntsville, AL · On-site

$120K - $160K/yr

General Overview APEX TK is seeking a Senior Systems Engineer to support the Missile Defense Agency ... This role supports a priority national defense effort in a dynamic environment, ensuring effective ...

Apex Tk

Senior Systems Engineer

Huntsville, AL · On-site

$120 - $160/hr

General Overview APEX TK is seeking a Senior Systems Engineer to support the Missile Defense Agency ... This role supports a priority national defense effort in a dynamic environment, ensuring effective ...

KODA Technologies

Senior Systems Engineer

Huntsville, AL · On-site

$105K - $143K/yr

Senior Systems Engineer Company Overview: KODA is a people-first company recognized as a six-time ... We prioritize our people, support national-priority missions, and give back to our community ...

KODA Technologies Inc.

Senior Systems Engineer

Huntsville, AL · On-site

$105K - $143K/yr

Senior Systems Engineer Company Overview: KODA is a people-first company recognized as a six-time ... We prioritize our people, support national-priority missions, and give back to our community ...

KODA Technologies Inc.

Senior Systems Engineer

Huntsville, AL · On-site

$105K - $143K/yr

We prioritize our people, support national-priority missions, and give back to our community ... KODA Technologies is seeking a Senior Systems Engineer to support the Missile Defense Agency's (MDA ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Alabama

Senior Support Engineer information

See Alabama salary details

$20.4K

$93.6K

$144.1K

How much do senior support engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior support engineer in Alabama is $93,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $112,800.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Alabama?

For Senior Support Engineer jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Alabama look for?

The top searched job categories for Senior Support Engineer jobs in Alabama are:

What cities in Alabama are hiring for Senior Support Engineer jobs?

Cities in Alabama with the most Senior Support Engineer job openings:

What are popular job titles related to Senior Support Engineer jobs in AL?

For Senior Support Engineer jobs in AL, the most frequently searched job titles are:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $93,597 per year, or $45 per hour.

Business Application Support Engineer Intern

GPC - Genuine Parts Company

Birmingham, AL

$14 - $18/hr

Full-time

Posted 3 days ago

New

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

217th of 429 rated retail wholesalers

Job description

Business Application Support Engineer Intern

Motion Industries, a leading industrial distribution company, is seeking a driven BA Support Engineer Intern to join our dynamic Business Applications Support team. This internship offers an incredible opportunity to gain hands-on experience in ITIL, IT service management, and application support-working alongside seasoned engineers who ensure seamless business operations every day.
Jump in, gain real-world experience, and accelerate your IT career to new heights!

This position will be based in Birmingham, AL. Interns will be onsite at the Birmingham headquarters.

Responsibilities

  • Participate and gain understanding of application support processes.

  • Engage in stakeholder communication. Identify and escalate technical bottlenecks to the appropriate teams.

  • Support the resolution of application incidents, working to meet service level agreements.

  • Use ITSM tools, such as ServiceNow.

  • Use GenAI tools to perform application/code troubleshooting, testing, and monitoring.

  • Assist with the creation and maintenance of user guides and support documentation.

  • Work on small enhancements or minor application fixes as part of learning exercises.

  • Use low/no code platforms to automate processes and standardize technology solutions.

  • Shadow and learn from senior support engineers in deploying, maintaining, and managing applications.

Qualifications & Experience

  • Working on a BS degree computer science, Information Technology, or a related field.

  • Basic understanding or coursework related to IT, software applications, or supply chain processes is a plus.

  • Interest in learning application support and IT service management practices.

  • Good problem-solving skills with a willingness to learn and adapt.

  • Basic knowledge of scripting, SQL, or programming languages is a plus but not mandatory.

  • Strong communication skills.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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