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Senior Operations Analyst Jobs in Tennessee (NOW HIRING)

Amazon

Senior Station Manager

La Vergne, TN · On-site

AMZL Sr. Station Leaders are responsible for all budgetary, people development and operations ... analytical capability; track record of digging into data and finding solutions for a variety of ...

Apex Bank

Senior Deposit Operations Manager

Knoxville, TN · On-site

$50K - $90K/yr

Senior Deposit Operations Manager Location: Knoxville, TN About Us Apex Bank is growing, and we're ... environment 8. Strong analytical and problem-solving skills 9. Excellent communication and ...

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Senior Operations Analyst information

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$37.2K

$86.5K

$119.4K

How much do senior operations analyst jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior operations analyst in Tennessee is $86,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $99,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior operations analyst?

To thrive as a Senior Operations Analyst, you need strong analytical abilities, process optimization expertise, and a bachelor’s degree in business, finance, or a related field. Proficiency in data analysis tools such as Excel, SQL, and business intelligence platforms like Tableau or Power BI, as well as experience with ERP systems, is typically expected. Exceptional problem-solving, communication, and stakeholder management skills help you drive operational improvements and foster collaboration. These skills and qualities are crucial for identifying inefficiencies, supporting data-driven decision-making, and ensuring smooth organizational operations.

What does a senior operations analyst do?

A Senior Operations Analyst is responsible for analyzing and improving organizational processes to enhance efficiency and productivity. They collect and interpret data related to business operations, identify trends and areas for improvement, and recommend actionable solutions. Senior Operations Analysts often collaborate with various departments to implement process improvements, optimize resource allocation, and support strategic decision-making. Their expertise helps organizations streamline operations, reduce costs, and achieve business goals.

What are some common challenges faced by senior operations analysts, and how can they be addressed?

Senior Operations Analysts often encounter challenges such as managing large datasets, navigating cross-departmental communication, and balancing multiple high-priority projects simultaneously. To address these, it's helpful to develop strong data management skills, use collaborative tools for effective communication, and adopt project management techniques to prioritize tasks. Building strong relationships with stakeholders and staying current with industry best practices also play a key role in overcoming these challenges.

What are the most commonly searched types of Operations Analyst jobs in Tennessee?

The most popular types of Operations Analyst jobs in Tennessee are:

What are popular job titles related to Senior Operations Analyst jobs in Tennessee?

For Senior Operations Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Senior Operations Analyst jobs in Tennessee look for?

The top searched job categories for Senior Operations Analyst jobs in Tennessee are:

What cities in Tennessee are hiring for Senior Operations Analyst jobs?

Cities in Tennessee with the most Senior Operations Analyst job openings:

What are popular job titles related to Senior Operations Analyst jobs in TN?

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Senior Operations Analyst jobs near you
Infographic showing various Senior Operations Analyst job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $86,540 per year, or $41.6 per hour.

Senior Information Systems Manager /Operations Lead

Connexus Hub

Millington, TN • On-site, Remote

Full-time

Re-posted 11 days ago

Job description

  • Location: Hybrid / Remote with travel to Millington, TN
  • Status: Full-time


Position summary

The Operations Lead is the senior accountable for the full operations technical area (PWS C-8.3.1) across CNIC F&FR's enterprise environment. Functioning as Senior Information Systems Manager, you will lead the Operations workforce - Training/Development Consultants, Systems Administrators, and Support Specialists - and own the four operational scopes the PWS specifies: data conversion, training and change management, troubleshooting and resolution support, and cloud managed services. You will sit alongside the Cybersecurity Lead and Network Lead at the weekly Integration Review and Joint Change Advisory Board so operational changes are evaluated for cross-domain impact before they reach production.


What you will own

  • Tier II and Tier III service desk operations supporting 17,000+ users across 70+ installations - incident triage, system-down response, and performance issue resolution against the SLA targets defined in each task order.
  • Patching, bug fixes, and operational sustainment of live systems of record across the enterprise application portfolio.
  • Data conversion engagements - planning, pre-conversion data analysis, execution, and post-conversion validation against business acceptance criteria.
  • Cloud managed services - daily operation of the shared enterprise environment, dedicated IA support, and DevOps pipelines automating code and database schema deployments into UAT.
  • Enterprise-wide training programs and change management and communications for system rollouts - directing Training/Development Consultants on the team in collaboration with the Quality Manager.
  • Workforce leadership across Training/Development Consultants, Systems Administrators), Support Specialists.
  • Standing seat on the weekly Integration Review and Joint Change Advisory Board (JCAB).


Required qualifications

  • Active ITIL v4 Foundation certification at minimum; ITIL Managing Professional or Strategist preferred.
  • 10+ years progressive operations and service management leadership in federal IT or comparable enterprise environments.
  • Demonstrated experience leading Tier II/III support teams supporting enterprise applications (ERP, HR/payroll, financial, POS, or BI) at multi-site scale.
  • DevOps and cloud experience - AWS, Azure, or GCP certification at the DevOps Engineer or Solutions Architect level, with hands-on experience automating CI/CD pipelines into UAT and production.
  • Direct experience leading or coordinating data conversion engagements across enterprise systems.
  • DoD 8140 / 8570 IAT Level 2 baseline certification (Security+ or equivalent).
  • Working knowledge of change management methodology (Prosci ADKAR, Kotter, or equivalent) and enterprise training program leadership.
  • U.S. citizenship; ability to obtain and maintain the appropriate background investigation level.


Preferred qualifications

  • Prosci Change Management Certification or equivalent.
  • Active or recent Secret clearance (likely required at the task order level for systems touching DoD-connected environments).
  • Prior NAF or Navy operations leadership.
  • Experience with FedRAMP-authorized cloud environments or DISA SRG IL2 / IL4 deployments.
  • PMP certification.

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