Senior Customer Success Manager, State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences ...
Senior Customer Success Manager
Grand Rapids, MI · On-site
$86K - $129K/yr
The Senior Customer Success Manager (CSM) is the primary owner of customer outcomes across the postimplementation lifecycle. This role ensures customers achieve measurable value from Dematic ...
Senior Customer Success Manager
Grand Rapids, MI · On-site
$86K - $129K/yr
The Senior Customer Success Manager (CSM) is the primary owner of customer outcomes across the postimplementation lifecycle. This role ensures customers achieve measurable value from Dematic ...
The Role As a Senior Customer Success Manager, you'll be the trusted partner for our clients-guiding them through onboarding, driving product adoption, and ensuring they achieve their goals with us.
The Role As a Senior Customer Success Manager, you'll be the trusted partner for our clients-guiding them through onboarding, driving product adoption, and ensuring they achieve their goals with us.
As we continue to grow, we are establishing a Customer Success function and seeking an experienced, entrepreneurial Senior Customer Success Manager to build and lead it. As the founding member of the ...
As we continue to grow, we are establishing a Customer Success function and seeking an experienced, entrepreneurial Senior Customer Success Manager to build and lead it. As the founding member of the ...
As the founding member of the Customer Success team, the Senior Customer Success Manager (CSM) builds and executes the customer success strategy from the ground up. This is a hands-on role: the CSM ...
As the founding member of the Customer Success team, the Senior Customer Success Manager (CSM) builds and executes the customer success strategy from the ground up. This is a hands-on role: the CSM ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences ...
The Senior Customer Success Manager routinely collaborates with the customer to evaluate diverse issues or data and demonstrates the ability to understand unique challenges, identify opportunities ...
The Senior Customer Success Manager routinely collaborates with the customer to evaluate diverse issues or data and demonstrates the ability to understand unique challenges, identify opportunities ...
Senior Customer Success Manager
Chicago, IL · On-site
$140K - $165K/yr
Senior Customer Success Manager We are looking for a talented Senior Customer Success Manager to drive adoption and success within a portfolio of top-tier customer accounts. By building exceptional ...
Senior Customer Success Manager
Chicago, IL · On-site
$140K - $165K/yr
Senior Customer Success Manager We are looking for a talented Senior Customer Success Manager to drive adoption and success within a portfolio of top-tier customer accounts. By building exceptional ...
The Senior Customer Success Manager routinely collaborates with the customer to evaluate diverse issues or data and demonstrates the ability to understand unique challenges, identify opportunities ...
The Senior Customer Success Manager routinely collaborates with the customer to evaluate diverse issues or data and demonstrates the ability to understand unique challenges, identify opportunities ...
Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be ...
Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be ...
As we continue to grow, we are establishing a Customer Success function and seeking an experienced, entrepreneurial Senior Customer Success Manager to build and lead it. As the founding member of the ...
As we continue to grow, we are establishing a Customer Success function and seeking an experienced, entrepreneurial Senior Customer Success Manager to build and lead it. As the founding member of the ...
The Senior Customer Success Manager routinely collaborates with the customer to evaluate diverse issues or data and demonstrates the ability to understand unique challenges, identify opportunities ...
The Senior Customer Success Manager routinely collaborates with the customer to evaluate diverse issues or data and demonstrates the ability to understand unique challenges, identify opportunities ...
Senior Customer Success Manager, Growth The Senior Customer Success Manager, Growth will support the Customer Success team to provide exceptional service and value realization to our clients, with ...
Senior Customer Success Manager, Growth The Senior Customer Success Manager, Growth will support the Customer Success team to provide exceptional service and value realization to our clients, with ...
As the founding member of the Customer Success team, the Senior Customer Success Manager (CSM) builds and executes the customer success strategy from the ground up. This is a hands-on role: the CSM ...
As the founding member of the Customer Success team, the Senior Customer Success Manager (CSM) builds and executes the customer success strategy from the ground up. This is a hands-on role: the CSM ...
Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be ...
Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be ...
Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be ...
Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be ...
Senior Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to ...
Senior Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to ...
Senior Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to ...
Senior Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to ...
Senior Customer Success Manager - New York AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement ...
Senior Customer Success Manager - New York AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement ...
Senior Customer Success Manager We're looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all ...
Senior Customer Success Manager We're looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all ...
Senior Customer Success Manager Edtech information
See salary details
$45K - $52K
1% of jobs
$52K - $58.9K
0% of jobs
$58.9K - $65.9K
0% of jobs
$65.9K - $72.8K
2% of jobs
$72.8K - $79.8K
3% of jobs
$85.1K is the 25th percentile. Wages below this are outliers.
$79.8K - $86.7K
24% of jobs
$86.7K - $93.7K
1% of jobs
The median wage is $99.6K / yr.
$93.7K - $100.6K
21% of jobs
$100.6K - $107.6K
2% of jobs
$107.6K - $114.5K
1% of jobs
$117.5K is the 75th percentile. Wages above this are outliers.
$114.5K - $121.5K
44% of jobs
$45K
$102.8K
$121.5K
How much do senior customer success manager edtech jobs pay per year?
As of Jul 2, 2026, the average yearly pay for senior customer success manager edtech in the United States is $102,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $116,500.00 per year, depending on experience, location, and employer.
What are the top 10 edtech companies?
Top edtech companies include Coursera, Udemy, Khan Academy, Duolingo, Chegg, Blackboard, 2U, EdX, Canvas by Instructure, and Schoology. These companies are recognized for their innovative online learning platforms, digital tools, and educational content, often requiring customer success managers to support institutional clients and learners. Staying updated on industry leaders can help senior customer success managers identify key clients and growth opportunities.
What does a Senior Customer Success Manager do in Edtech?
A Senior Customer Success Manager in Edtech is responsible for ensuring that educational institutions or clients effectively implement and benefit from educational technology products or services. They work closely with clients to understand their goals, provide onboarding, training, and ongoing support, and act as a liaison between the customer and product teams. Their main objective is to maximize customer satisfaction, drive product adoption, and help clients achieve educational outcomes, ultimately reducing churn and fostering long-term partnerships.
What is a typical CSM salary?
A Senior Customer Success Manager in edtech typically earns between $70,000 and $120,000 annually, depending on experience, location, and company size. Salaries may also include bonuses, commissions, or stock options, especially in larger organizations or high-growth environments.
What are the key skills and qualifications needed to thrive as a Senior Customer Success Manager in Edtech, and why are they important?
To thrive as a Senior Customer Success Manager in Edtech, you need expertise in client relationship management, a strong understanding of educational technology solutions, and typically a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is highly valuable. Exceptional communication, problem-solving abilities, and a proactive approach distinguish top performers in this role. These skills and qualities are critical for driving customer satisfaction, retention, and successful adoption of Edtech products in educational institutions.
What is customer success in edtech?
Customer success in edtech involves ensuring educational institutions and learners achieve their goals using the platform or products. A Senior Customer Success Manager in edtech typically builds relationships, provides onboarding support, and helps clients maximize product value through ongoing engagement and training. This role often requires strong communication skills and familiarity with learning management systems (LMS) or other educational tools.
How does a Senior Customer Success Manager in EdTech typically collaborate with product and engineering teams to improve customer experience?
As a Senior Customer Success Manager in EdTech, you will frequently serve as the voice of the customer within the organization. This means regularly gathering feedback from clients and translating their needs into actionable insights for product and engineering teams. You may participate in cross-functional meetings, prioritize feature requests, and help troubleshoot technical issues impacting user experience. This collaborative approach ensures the platform evolves in ways that directly benefit customers, while also helping you build strong internal relationships and deepen your understanding of the product lifecycle.
How much does a senior customer success manager earn?
A senior customer success manager in edtech typically earns between $70,000 and $120,000 annually, depending on experience, location, and company size. Compensation may also include bonuses, stock options, and benefits, with higher salaries often associated with larger organizations or those in competitive markets.
More about Senior Customer Success Manager Edtech jobs
What cities are hiring for Senior Customer Success Manager Edtech jobs? Cities with the most Senior Customer Success Manager Edtech job openings:
What states have the most Senior Customer Success Manager Edtech jobs? States with the most job openings for Senior Customer Success Manager Edtech jobs include:
What job categories do people searching Senior Customer Success Manager Edtech jobs look for? The top searched job categories for Senior Customer Success Manager Edtech jobs are:
Job description
LevelData Career Opportunity: Senior Customer Success Manager, State Implementations
Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational success? If so, LevelData invites you to join our team as a Senior Customer Success Manager. We're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.
About Us: At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices. We're committed to quality, trust, and collaboration, and we're looking for a like-minded individual to join our dynamic team.
Role Overview: As a Senior Customer Success Manager of State Implementations, you'll play a pivotal role in project managing and driving data excellence. Here's what we're seeking:
GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Your ability to retain and expand relationships with clients is crucial.
Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting. Your experience navigating complex data landscapes sets you apart.
SaaS Implementation Leadership: You're no stranger to leading complex implementations in a Software as a Service (SaaS) company. Your technical acumen and project management skills ensure successful rollouts.
Qualifications:
If you're ready to contribute to a culture of trust, collaboration, and results, apply today! Let's empower educational leaders together.
All positions are subject to background evaluations and a pre-employment drug screening.
Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational success? If so, LevelData invites you to join our team as a Senior Customer Success Manager. We're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.
About Us: At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices. We're committed to quality, trust, and collaboration, and we're looking for a like-minded individual to join our dynamic team.
Role Overview: As a Senior Customer Success Manager of State Implementations, you'll play a pivotal role in project managing and driving data excellence. Here's what we're seeking:
GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Your ability to retain and expand relationships with clients is crucial.
Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting. Your experience navigating complex data landscapes sets you apart.
SaaS Implementation Leadership: You're no stranger to leading complex implementations in a Software as a Service (SaaS) company. Your technical acumen and project management skills ensure successful rollouts.
Qualifications:
- Bachelor's degree in a relevant field (Education, Data Science, Business, etc.)
- Proven track record of achieving GRR and NRR targets
- Experience working with state-level education systems or large-scale data environments
- Familiarity with SaaS implementation processes
- Meaningful Impact: Your work directly influences education outcomes.
- Collaborative Culture: We value teamwork, transparency, and shared success.
- Professional Growth: Opportunities to learn, lead, and make a difference.
- Flexible Work Environment: Embrace remote work, with occasion travel.
If you're ready to contribute to a culture of trust, collaboration, and results, apply today! Let's empower educational leaders together.
All positions are subject to background evaluations and a pre-employment drug screening.
About Level Data
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Kalamazoo, MI, US
Year founded
2007