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Salesforce Manager Jobs in Rochester, NY (NOW HIRING)

Leverage Salesforce CRM system to track progress of full-service accounts as well as to report on overall target list as needed. * Lead and contribute to special projects as needed. The team Our team ...

Setting and managing customer expectations based on current state of product offerings/services is ... SalesForce, etc.) • Experience with one or more programming languages (Ruby, Python, Perl ...

Setting and managing customer expectations based on current state of product offerings/services is ... SalesForce, etc.) Experience with one or more programming languages (Ruby, Python, Perl, Javascript ...

Territory Sales Manager

Rochester, NY · On-site

$46K - $83K/yr

You'll build long-lasting customer relationships through regular communication and exceptional service, utilizing Salesforce CRM to manage performance and customer interactions. Collaboration with ...

Leverage CRM (Salesforce or similar) to manage leads, opportunities, and customer interactions What you Bring to Safran: * 1-3 years of B2B technical sales experience * Demonstrated success in ...

Outside Sales

West Henrietta, NY · On-site

$70K - $125K/yr

Leverage CRM (Salesforce or similar) to manage leads, opportunities, and customer interactions What you Bring to Safran: * 1-3 years of B2B technical sales experience * Demonstrated success in ...

Showing results 21-40

Salesforce Manager information

See Rochester, NY salary details

$31.1K

$82.4K

$148K

How much do salesforce manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for salesforce manager in Rochester, NY is $82,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $101,600.00 per year, depending on experience, location, and employer.

What does a Salesforce manager do?

A Salesforce Manager oversees the administration, development, and optimization of an organization's Salesforce platform. They manage a team of administrators and developers, ensure smooth system functionality, and align Salesforce capabilities with business goals. Their responsibilities include user training, troubleshooting, data integrity, and implementing system improvements to enhance efficiency. Additionally, they collaborate with sales, marketing, and IT teams to maximize the value of Salesforce for the organization.

What are some common challenges faced by Salesforce managers, and how do they overcome them?

Salesforce Managers often encounter challenges such as ensuring data integrity across complex integrations, driving user adoption among departments, and keeping up with frequent platform updates. To address these, they implement strong data governance protocols, facilitate continuous user training, and stay informed about the latest Salesforce features and best practices. Collaboration with stakeholders, ongoing feedback collection, and agile project management are key strategies they use to tackle these obstacles and ensure the CRM system dramatically supports business objectives.

What are the key skills and qualifications needed to thrive as a Salesforce manager?

To thrive as a Salesforce Manager, you need in-depth knowledge of Salesforce platforms, CRM best practices, and team leadership, typically backed by a relevant degree and Salesforce Administrator or higher certifications. Familiarity with Salesforce tools (Sales Cloud, Service Cloud, Marketing Cloud), integration systems, and automation features is highly valued. Strong communication, problem-solving abilities, and collaborative leadership are standout soft skills in this position. These capabilities ensure seamless Salesforce adoption, effective team performance, and alignment of CRM solutions with business goals.

Is Salesforce Manager still in demand in 2026?

Salesforce Managers remain in demand in 2026 due to the continued growth of Salesforce as a leading customer relationship management platform. They are needed to oversee implementation, customization, and integration of Salesforce solutions, often requiring certifications like Salesforce Administrator or Developer. As companies increasingly rely on cloud-based CRM systems, the role is expected to stay relevant and competitive.

What are the most commonly searched types of Salesforce jobs in Rochester, NY?

The most popular types of Salesforce jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Salesforce Manager jobs?

Cities near Rochester, NY with the most Salesforce Manager job openings:

Infographic showing various Salesforce Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $82,369 per year, or $39.6 per hour.

Customer Service Sales Specialist

Jms Technical Solutions

Rochester, NY • On-site

$50K - $55K/yr

Full-time

Posted 12 days ago


Job description

04th August, 2026
Our client, Rochester, NY, is seeking a Customer Service Sales Specialist to join their team!
This is an on-site/full-time/direct hire position
Salary for this role based on experience: $50k-$55k

This role is a great match for anyone who enjoys helping people and has experience in customer service or sales. You will create unforgettable travel experiences and help make lasting memories for your clients.
If you like:
  • Helping people plan meaningful domestic and international trips
  • Working with well-known travel suppliers, products, and booking systems
  • Building rapport quickly and delivering exceptional customer service
  • Staying organized while juggling multiple itineraries, calls, and follow-ups
  • Working in a structured environment with clear expectations
  • Navigating multiple computer systems and tools throughout your day
  • Being part of a trusted brand with a strong reputation for service
Job Responsibilities
  • 40% Travel Sales & Revenue Generation: Provide domestic and international travel planning, including hotel and car rentals, flights, cruises, tours, Group Travel, and travel insurance. Make outbound calls expeditiously for event leads, rebook/reconnect leads, marketing leads, and other assigned outreach. Achieve all monthly travel sales revenue targets. Prospect new business through outbound calling, networking, referrals, and social media. Grow travel revenue through effective pipeline management and cross-selling travel products. Be on the phone queue to answer any required travel inbound sales & service calls.
  • 30% Salesforce CRM Processes & Data Integrity: Use Salesforce CRM to manage leads, make calls, log activities, update milestones, and ensure all transactions are fully documented. Leverage all training resources to ensure proper Salesforce process completion. Maintain accurate CRM data for member interactions and travel transactions. Identify and correct CRM data errors to maintain accuracy. Follow Salesforce workflows for reporting and forecasting accuracy. Identify and resolve CRM issues such as duplicates or missing information.
  • 10% Error Management & Quality Control: Prevent, identify, and resolve booking errors and data inaccuracies. Collaborate with internal teams to resolve system or workflow challenges.
  • 10% Member/Customer Satisfaction & Experience Excellence: Provide exceptional service supporting members prior, during, and after all travel experiences. Assist members during travel disruptions and offer timely solutions. Maintain a positive, professional, solutions-focused approach. Be proactive to assist customers on the phone & in the branch.
  • 10% Membership Growth & Promotion: Promote products and services using a member-first consultative approach. Sell memberships to meet or exceed goals. Manage membership leads in Salesforce with accurate documentation. Be on the phone queue to answer any overflow membership calls.

Job Specific Requirements
  • Equivalent experience will be considered instead of a degree
  • Knowledge of domestic and international travel products, suppliers, booking systems, and industry best practices.
  • Familiarity with products, membership structure, and Club service offerings
  • Strong sales skills with the ability to meet or exceed travel revenue and membership goals
  • Proficiency in Salesforce CRM for lead management, activity logging, and maintaining high-quality, accurate data
  • Excellent verbal and written communication skills with the ability to build rapport quickly
  • Strong customer service skills with a focus on problem-solving and creating exceptional member experiences
  • Close attention to detail with the ability to identify, correct, and prevent errors in bookings or CRM entries.
  • Ability to multitask and manage multiple itineraries, calls, and follow-ups in a fast-paced environment
  • Comfort working in a structured, metric-driven environment with required phone queue time and schedule adherence
  • Ability to navigate multiple computer systems and tools simultaneously
  • High degree of professionalism, integrity, and commitment to standards
Qualifications
Education
  • Associates or better in Business Administration or a related field.
  • Associates or better in Hospitality and Resort Management or related field.
Experience Required
  • Experience working in the travel industry, a call center environment, or a high-volume sales environment.
  • Preferred
  • Experience using travel booking platforms (e.g., GDS, vendor portals, online booking engines).

Applicants must be authorized to work in the U.S.
We are an equal-opportunity employer. We do not discriminate in hiring or employment against any individual based on race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.