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Salesforce Analyst Jobs in Raleigh, NC (NOW HIRING)

Salesforce IT Manager / Architect

Durham, NC · On-site

$66.75 - $82.50/hr

... analytics systems, or machine learning solutions with enterprise applications. * 3 or more years of ... About the Role The Salesforce IT Manager / Architect is responsible for leading the design ...

These individuals analyse client needs, implement software solutions, and provide training and ... As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills ...

Ability to analyze business requirements and translate them into practical technical solutions ... Salesforce Data Cloud experience is preferred. * Salesforce Certified Platform Administrator ...

Salesforce TPM Manager

Raleigh, NC · On-site

$99K - $232K/yr

In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract ... Responsibilities Lead architecture, design, and implementation of Salesforce Consumer Goods Cloud ...

This role will work with business stakeholders, Salesforce administrators, analysts, and development partners to support case management, work order management, service appointments, technician ...

Experience administering Salesforce Sales Cloud, Service Cloud, Einstein Analytics/Tableau CRM, and Salesforce Mobile. * Experience utilizing Jira, Confluence, Copado, and DevOps methodologies.

This role involves ownership of Salesforce.com reporting and dashboards, sales enablement, territory management, and data stewardship. The ideal candidate is analytical, process oriented, and highly ...

This role involves ownership of Salesforce.com reporting and dashboards, sales enablement, territory management, and data stewardship. The ideal candidate is analytical, process oriented, and highly ...

Experience administering Salesforce Sales Cloud, Service Cloud, Einstein Analytics/Tableau CRM, and Salesforce Mobile. * Experience utilizing Jira, Confluence, Copado, and DevOps methodologies.

Business Systems Analyst Role Overview Design, configure, maintain, and implement Salesforce-related projects supporting the roadmap as determined by the Product Owner. Work closely with cross ...

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Salesforce Analyst information

See Raleigh, NC salary details

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How much do salesforce analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for salesforce analyst in Raleigh, NC is $51.29, according to ZipRecruiter salary data. Most workers in this role earn between $43.37 and $59.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Salesforce Analyst?

To thrive as a Salesforce Analyst, you need a solid understanding of CRM concepts, data analysis, and business processes, typically supported by a bachelor's degree in a relevant field and Salesforce Administrator certification. Familiarity with Salesforce CRM, data visualization tools, and report-building within the Salesforce ecosystem is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help a Salesforce Analyst bridge technical solutions and business needs. These skills ensure that the organization maximizes the value of its Salesforce investment through accurate data insights and process improvements.

Is Salesforce still in demand in 2026?

Salesforce analysts are expected to remain in demand through 2026 due to the continued growth of cloud-based customer relationship management (CRM) systems. Skills in Salesforce administration, customization, and certifications like Salesforce Certified Administrator can enhance job prospects as companies increasingly rely on Salesforce for their sales and marketing operations.

How does a Salesforce Analyst typically collaborate with other departments within an organization?

Salesforce Analysts regularly work with stakeholders from sales, marketing, customer service, and IT to understand their requirements and translate business needs into effective Salesforce solutions. This collaboration often involves gathering feedback, conducting training sessions, troubleshooting user issues, and ensuring that workflows align with organizational objectives. Strong communication and project management skills are essential, as analysts must bridge the gap between technical teams and business users to optimize CRM processes and drive user adoption.

What is the difference between Salesforce Analyst vs Salesforce Administrator?

CriteriaSalesforce AnalystSalesforce Administrator
CertificationsSalesforce Certified Business Analyst, Salesforce Certified Platform App BuilderSalesforce Certified Administrator
Primary FocusAnalyzing business needs, defining requirements, and recommending solutionsManaging and configuring Salesforce platform, user management, and system maintenance
Work EnvironmentCollaborates with stakeholders, works on project-based tasksHandles daily system administration, user support, and configuration
Industry UsageCommon in organizations implementing Salesforce for business processesEssential in companies using Salesforce as their CRM platform

While both roles work within the Salesforce ecosystem, a Salesforce Analyst focuses on understanding business needs and translating them into Salesforce solutions, whereas a Salesforce Administrator manages the platform's day-to-day operations and user support. Both roles often collaborate but serve different functions within organizations.

What does a Salesforce analyst do?

A Salesforce analyst is responsible for managing and optimizing an organization’s Salesforce CRM system. They analyze business processes, configure the platform, generate reports, and ensure data accuracy, often using tools like Salesforce Lightning and requiring certifications such as Salesforce Administrator. Their role supports sales, marketing, and customer service teams by improving system efficiency and data insights.

How much do Salesforce analysts make?

Salesforce analysts typically earn a median annual salary ranging from $70,000 to $100,000, depending on experience, location, and certifications such as Salesforce Certified Administrator or Advanced Administrator. Entry-level roles may start lower, while experienced analysts with specialized skills can earn higher salaries, especially in competitive markets.

What is a Salesforce Analyst?

A Salesforce Analyst is a professional who specializes in managing, analyzing, and optimizing a company’s use of Salesforce, a popular customer relationship management (CRM) platform. They gather business requirements, customize Salesforce to meet organizational needs, generate reports, and provide insights to improve business processes. Salesforce Analysts act as a bridge between business stakeholders and technical teams, ensuring the platform is used effectively to support sales, marketing, and customer service operations.
Infographic showing various Salesforce Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 82% In-person, 3% Hybrid, and 15% Remote job distribution, with an average salary of $117,291 per year, or $56.4 per hour.

Salesforce IT Manager / Architect

Labcorp

Durham, NC • On-site

$66.75 - $82.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,143 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories


Job description

Labcorp is seeking a Salesforce IT Manager / Architect to join our team in Durham, NC.
Location: Durham, NC
Applicants who live within 35 miles of Durham, NC will follow a hybrid schedule. This schedule includes a minimum of three in office days per week in Durham, supporting both collaboration and flexibility.
Work Schedule:
This is a full-time, exempt (salaried) position operating on a first-shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. EST. This role follows a hybrid work model:
  • Onsite: Tuesday through Thursday in the Durham, NC office
  • Remote: Monday and Friday

Business needs may occasionally require flexibility in working hours, including earlier, later, or additional hours, with reasonable notice provided when possible.
Job Responsibilities
Architecture and Strategy
  • Define and lead the Salesforce enterprise architecture roadmap aligned to business objectives.
  • Design scalable, secure, and high-performance solutions across Salesforce platforms including Sales Cloud, Service Cloud, Life Sciences Cloud, and Health Cloud.
  • Develop integration architectures using APIs, middleware, and event-driven patterns.
  • Ensure adherence to platform best practices, governance frameworks, and system limitations.

Leadership and Delivery
  • Lead and manage Salesforce engineering teams, including developers and technical contributors.
  • Oversee end-to-end solution delivery, including design, development, testing, and deployment.
  • Drive Agile and Scrum practices to ensure timely, high-quality delivery.
  • Partner with business stakeholders to translate requirements into scalable technical solutions.

Platform Governance and Optimization
  • Establish DevOps processes, CI/CD pipelines, and release management standards.
  • Define and enforce data governance, security models, and compliance requirements.
  • Conduct architecture reviews, code reviews, and performance optimization assessments.
  • Monitor and optimize platform usage, licensing, and cost efficiency.

Stakeholder Management
  • Serve as a trusted advisor to senior leadership and business stakeholders.
  • Collaborate with enterprise architecture, data, integration, and security teams.
  • Communicate technical concepts and solutions effectively to non-technical audiences.

Innovation and Transformation
  • Drive adoption of Salesforce capabilities including automation, AI, and platform enhancements.
  • Evaluate emerging technologies and recommend improvements to existing systems.
  • Lead large-scale digital transformation and platform modernization initiatives.

Minimum Qualifications
  • High school diploma with 17 or more years of information technology experience; or Bachelor's degree in Computer Science or Engineering with 15 or more years of information technology experience; or Master's degree in Computer Science or Engineering with 13 or more years of information technology experience.
  • 8 or more years of experience designing and implementing Salesforce platform architectures.
  • 8 or more years of experience using Salesforce technologies including Apex, Lightning Web Components (LWC), and declarative development tools.
  • 8 or more years of experience implementing integration patterns using REST APIs, SOAP APIs, or middleware platforms.
  • 5 or more years of experience leading software development teams or managing technical delivery.
  • 3 or more years of experience delivering enterprise-scale Salesforce implementations across multiple business functions.
  • 3 or more years of experience implementing data models, security frameworks, and sharing models within Salesforce.
  • 3 or more years of experience working with CI/CD tools, DevOps practices, and version control systems.
  • 3 or more years of experience working with Agile methodologies and software development lifecycle processes.

Preferred Qualifications
  • Salesforce Certified Technical Architect (CTA) certification.
  • Salesforce Application Architect or System Architect certification.
  • Salesforce Platform Developer II certification.
  • 3 or more years of experience working with integration platforms such as Amazon API Gateway or Apigee.
  • 3 or more years of experience working with Salesforce Industries (Vlocity), Marketing Cloud, or Data Cloud.
  • 3 or more years of experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform.
  • 3 or more years of experience integrating data platforms, analytics systems, or machine learning solutions with enterprise applications.
  • 3 or more years of experience working in regulated industries such as healthcare, financial services, or pharmaceuticals.

Additional Job Standards
  • Strong strategic thinking and decision-making capabilities.
  • Strong written and verbal communication skills, including executive-level presentations.
  • Ability to influence stakeholders and drive organizational alignment.
  • Experience mentoring and developing technical teams.
  • Ability to balance technical depth with business priorities.
  • Experience supporting enterprise transformation initiatives.
  • Experience working with external vendors or partner ecosystems.

About the Role
The Salesforce IT Manager / Architect is responsible for leading the design, development, and governance of enterprise-scale Salesforce solutions at Labcorp. This role combines technical architecture expertise with delivery leadership and strategic alignment to drive digital transformation and maximize the value of Salesforce platforms across the organization. The position partners closely with business and technology stakeholders to ensure scalable, secure, and high-performing solutions that support long-term growth objectives.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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