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Agentforce Jobs in Raleigh, NC (NOW HIRING)

Salesforce ecosystem expertise (Sales Cloud, Agentforce, Revenue Cloud, CPQ) * Microsoft Dynamics exposure * Revenue Operations and Sales Operations experience * Sales Analytics, Performance ...

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Salesforce CTA, Associate Vice President

Raleigh, NC · On-site

$54 - $71.50/hr

Experience implementing Agentforce or other agentic artificial intelligence capabilities Information for applicants with a need for accommodation: The wage range for this role takes into account the ...

Familiarity with AI platforms such as Agentforce, Gemini, OpenAI, the Microsoft Copilot stack, or similar enterprise AI ecosystems. Education * A Bachelor of Science Degree in Engineering or Computer ...

Familiarity with AI platforms such as Agentforce, Gemini, OpenAI, the Microsoft Copilot stack, or similar enterprise AI ecosystems. Education * A Bachelor of Science Degree in Engineering or Computer ...

AI GTM Developer

Raleigh, NC

$54 - $71.50/hr

Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 08/31/2026. About the Role We're looking for an AI GTM Developer to help build the future of ...

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Agentforce information

What are some common challenges faced by Agentforce professionals when managing multiple client accounts simultaneously?

Agentforce professionals often manage several client accounts at once, which can present challenges such as balancing competing priorities, meeting diverse client expectations, and staying organized amid shifting demands. Effective time management and clear communication are essential to ensure that each client receives timely updates and quality service. Utilizing CRM tools and regularly collaborating with team members can help streamline workflows and prevent important tasks from falling through the cracks.

What is the difference between Agentforce vs Insurance Agent?

AspectAgentforceInsurance Agent
Required CredentialsTypically requires licensing and certification specific to agency software and insurance productsRequires state licensing, exams, and certifications for selling insurance
Work EnvironmentOffice-based, agency settings, or remote workOffice, client meetings, or remote
Industry UsageUsed within insurance agencies for managing client data and policiesUsed by individuals selling insurance policies
Common Search/ComparisonOften compared for software and agency management toolsCompared for sales roles and licensing requirements

Agentforce is a software platform used within insurance agencies to manage policies and client data, whereas an Insurance Agent is a licensed professional who sells insurance policies. While both are integral to the insurance industry, Agentforce focuses on agency management, and Insurance Agents focus on client sales and service.

What is an Agentforce?

Agentforce typically refers to a team or network of agents working together within an organization, often in industries like insurance or real estate. These agents collaborate to provide services, support clients, and achieve business goals. The term can also refer to specific platforms or agencies that coordinate independent agents for greater efficiency and reach. The structure and function of an Agentforce may vary depending on the company and industry.

What are the key skills and qualifications needed to thrive as an insurance agent (Agentforce), and why are they important?

To excel as an insurance agent, you need strong sales acumen, product knowledge, and typically a relevant state insurance license. Familiarity with CRM software, quoting platforms, and digital communication tools is important for managing clients and sales pipelines. Outstanding interpersonal skills, persistence, and active listening help build trust and long-term relationships with clients. These skills are crucial for meeting sales targets, ensuring regulatory compliance, and delivering tailored solutions in a competitive insurance market.
What cities near Raleigh, NC are hiring for Agentforce jobs? Cities near Raleigh, NC with the most Agentforce job openings:
Infographic showing various Agentforce job openings in Raleigh, NC as of July 2026, with employment types broken down into 68% Full Time, and 32% Contract. Highlights an 72% In-person, 17% Hybrid, and 11% Remote job distribution.
Project Manager -Salesforce

Project Manager -Salesforce

Tata Consultancy Services

Durham, NC • On-site

$95K - $112K/yr

Full-time

Re-posted 15 days ago


Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

159th of 210 rated it services


Job description

Job Summary:
Tata Consultancy Services is seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Agentforce for customer service operations on Salesforce Service Cloud. The role involves managing the entire project lifecycle, ensuring timely delivery, and acting as a liaison between business stakeholders and technical teams.
Responsibilities:
• Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
• Define scope, timelines, milestones, and deliverables
• Ensure projects are delivered on time, within scope, and budget
• Track project progress and provide regular status updates
• Act as the primary interface between business stakeholders and technical teams
• Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
• Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
• Remove blockers and ensure team productivity
• Identify, assess, and mitigate project risks
• Ensure adherence to quality standards and testing processes
• Oversee UAT, release management, and deployment cycles
• Ensure adherence to Salesforce development standards and governance
• Drive DevOps and CI/CD practices
• Maintain documentation for solution design and processes
Qualifications:
Required:
• BACHELOR OF COMPUTER SCIENCE
• 10 - 20 Years of experience
• Salesforce, Agile, Project Management experience
• 15–20 years of IT experience
• 8+ years in Salesforce project delivery or technical leadership roles
• Proven experience managing large-scale Salesforce implementations
• Experience with Agile/Scrum methodologies
• Strong planning, estimation, and risk management skills
• Familiarity with Jira / Azure DevOps / MS Project
• Excellent communication and stakeholder management
• Leadership and decision-making skills
• Problem-solving mindset
• Bachelor’s degree
Preferred:
• Preferred certification PMP / PRINCE2 / Certified Scrum Master (CSM) / SAFe
• Experience with multi-cloud Salesforce implementations and Agentforce Delivery exp
Company:
Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Founded in 1992, the company is headquartered in Puteaux, FRA, with a team of 10001+ employees. The company is currently Late Stage.

What Tata Consultancy Services employees say

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Benefits

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About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US