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Sales Retention Jobs (NOW HIRING)

Bluepeak

Inbound Sales & Retention Specialist

The Inbound Sales Specialist will generate company revenue by closing sales over the phone and providing sales solutions with a seamless. customer experience. This critical role will own the customer ...

AT&T

Manager-Sales Retention

Atlanta, GA

$55K - $82K/yr

Our Manager-Sales Retention earn between $55,000 - $82,600 + up to $23,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers.

New

Bluepeak

Inbound Sales & Retention Specialist

The Inbound Sales Specialist will generate company revenue by closing sales over the phone and providing sales solutions with a seamless. customer experience. This critical role will own the customer ...

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All JobsSales Retention Jobs

Sales Retention information

See salary details

$25K

$62.4K

$123K

How much do sales retention jobs pay per year?

As of Jul 10, 2026, the average yearly pay for sales retention in the United States is $62,441.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sales Retention Specialist, and why are they important?

To thrive as a Sales Retention Specialist, you need strong customer service skills, sales acumen, and a good understanding of account management, often supported by experience in customer-facing roles or related training. Familiarity with CRM software (like Salesforce), call center systems, and retention analytics tools is typically required. Exceptional communication, problem-solving abilities, and resilience under pressure are standout soft skills in this position. These competencies are crucial for building customer loyalty, reducing churn, and meeting retention targets in a competitive sales environment.

What is the difference between Sales Retention vs Customer Service Representative?

AspectSales RetentionCustomer Service Representative
Primary FocusRetaining existing customers and reducing churnAssisting customers with inquiries and issues
Skills NeededSales techniques, relationship managementCommunication, problem-solving
Work EnvironmentSales teams, client accountsCall centers, support desks
Common CertificationsSales certifications, CRM trainingCustomer service certifications

Sales Retention focuses on maintaining customer relationships and reducing churn through sales strategies, while Customer Service Representatives handle customer inquiries and resolve issues. Both roles require strong communication skills but differ in their primary objectives and daily tasks.

What are some common challenges faced in a Sales Retention role, and how are they typically addressed?

Professionals in Sales Retention often encounter challenges such as re-engaging disengaged clients, overcoming customer objections, and managing high volumes of account follow-ups. Success in this role typically involves proactive communication, strong problem-solving skills, and the ability to personalize retention strategies to fit individual client needs. Many organizations support Sales Retention teams with ongoing training, customer relationship management (CRM) tools, and close collaboration with product and customer service teams to address client concerns quickly and effectively.

What are sales retention specialists?

Sales retention specialists are professionals who focus on maintaining and strengthening relationships with existing customers to reduce churn and increase customer loyalty. Their main goal is to understand customer needs, address concerns, and offer solutions or incentives to encourage customers to stay with the company. They often work closely with sales, customer service, and account management teams to identify at-risk customers and implement retention strategies. Strong communication and problem-solving skills are essential in this role.
More about Sales Retention jobs
What are the most commonly searched types of Sales Retention jobs? The most popular types of Sales Retention jobs are:
What states have the most Sales Retention jobs? States with the most job openings for Sales Retention jobs include:
What job categories do people searching Sales Retention jobs look for? The top searched job categories for Sales Retention jobs are:
Sales Retention jobs near you
Infographic showing various Sales Retention job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,441 per year, or $30 per hour.
Membership Sales & Retention Specialist

Membership Sales & Retention Specialist

FoundersCard

Houston, TX • Hybrid

$100K/yr

Other

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

About FoundersCard
Join us on our mission to empower founders and innovators to move faster, live better and access more.

FoundersCard is a premium lifestyle and business membership platform used by over 250,000 entrepreneurs, executives, and innovators around the world. Our members enjoy unparalleled access to elite travel perks, business benefits, and a curated network of like-minded leaders - all designed to accelerate their success.

What you'll be responsible for
The Membership Sales & Retention Specialist will engage with existing members and prior members through proactive outreach calls. You will be responsible for strengthening relationships, renewing memberships, and identifying opportunities to enhance member value through FoundersCard's suite of benefits and experiences.

This is a high-energy, performance-driven role requiring daily outbound engagement, expert product knowledge, and a consultative approach to customer success.

What you'll do
- Conduct 100+ outbound calls per day to existing and past members with the goal of driving renewals and retention.
- Clearly communicate the value of FoundersCard membership and its suite of benefits.
- Re-engage lapsed or inactive members through professional, persuasive conversation.
- Manage a daily pipeline of outreach and follow-up activity using CRM tools.
- Identify and act on opportunities to upsell or extend membership terms.
- Handle member feedback and objections with professionalism, empathy, and confidence.
- Collaborate closely with leadership and marketing to refine outreach strategies.

What we're looking for
- Minimum 5+ years of experience in outbound sales, account management, or retention-based roles.
- Proven track record of meeting or exceeding performance metrics in a sales environment.
- Highly polished communication style - both verbal and written.
- Professional, confident phone presence with the ability to build rapport quickly.
- Strong organizational skills and attention to detail.
- Positive, self-motivated, and results-oriented mindset.
- Ability to work effectively in a hybrid team environment (in-office 4 days per week in our Spring, Texas office, remote 1 day per week).

What's in it for you
- Competitive base salary + performance-based bonuses.
- Comprehensive benefits package including health, dental, vision, and PTO.
- Collaborative and supportive team culture.
- Modern office environment in the Spring, Texas area.
$100,000 - $100,000 a year
Target Compensation $100k+ total annually. Base salary of $70k-$80k/year (depending on experience) plus uncapped monthly commission.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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