Sales Performance Manager Jobs in Reston, VA (NOW HIRING)

OptumInsightis improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, andultimately consumers. Our deepexpertisein the industry and innovative technology empower us to help organizations reduce costs while improving risk management,qualityand revenue growth. Ready to help us deliver results that improve lives?Join us to startCaring. Connecting. Growing together.

Optum, part of UnitedHealth Group (NYSE: UNH), is a leading information, technology-enabled health services, and software business dedicated to helping make the health system work better for everyone. We work with governments, employers, partners, and providers to care for over 146 million people and share a vision of a value-based system of care that provides compassionate and equitable care. With more than 190,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health.

At OptumInsight (OI), we champion continuous innovation to provide software, network, and data analytics, technology-enabled services, advisory, and revenue cycle management offerings to help make health care work better for everyone.

UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high quality care. Our mission calls us, our values guide us, and our diverse culture connects us as we seek to improve care for the consumers, we are privileged to serve and their communities.

The Director, Provider Market Sales Performance, serves as the key Operational Partner to the SVP Sales, Optum Insight Provider Market and executes strategic plans to achieve above-market growth and profitability in delivering Provider solutions to our customers. The Director, Provider Market Sales Performance owns specific market-based initiatives, develops plans to deliver on overall market MBOs, and acts as a point of escalation across the market, ultimately driving profitable growth and deployment of the overall Provider portfolio across the market. Where appropriate, the Director, Provider Market Sales Performance, will work with internal (matrixed and within the business unit) at an executive level as well across Optum Insight, Optum Health, and Optum RX to align on customer plans and priorities.  

The Director, Provider Market Sales Performance will develop and lead detailed high-value projects covering $1B in annual revenue, 5k clients, and $1B TCV growth.  You will engage the matrixed teams in support of account objectives for revenue, earnings, growth and client satisfaction. This includes engaging with the sales teams, operations, product, and technology teams, as well as other groups at the Optum level required to deliver upon our aggressive growth and innovation objectives.  

Attainment of these business objectives will be achieved through leadership competencies and practices including operational excellence, being the voice of the market, the ability to scale the business, lead in a matrix environment and drive growth by collaborating across other divisions within UnitedHealth Group.

This role requires an individual who understands how to get things done at Optum through influence by leveraging extensive interpersonal and collaboration skills. The market enablement leader will have strong critical thinking skills, demonstrated success in driving complex growth and account plan strategies, outstanding cross-group organizational skills and agility, and highly effective communication skills (verbal and written).

You'llenjoy the flexibility to work remotely * from anywhere within the u.s. as you take on some tough challenges.

Primary responsibilities:  

• Strategic market-based projects and initiatives as identified within the market, examples include:
  • Market specific detailed planning and ongoing updates to these plans; per market covering $1B in annual revenue, 5k clients, and $1B TCV growth
  • Develop and engage across all market teams on MBO target setting, path to achieve, hold market accountable to achievement
• Identify market opportunities and engage with executive leadership to act on these opportunities - deep understanding of players, trends, competitors/vendors in seat for key offerings across the market.
• Acting COO of the Provider Solution Sales Organization, serving as a point of escalation for market teams with internal executive leaders (GL 32 /SLT) across operations, product, growth office, and marketing areas of the organization
• Provide thought partnership and strategic/tactical leadership to the SVP Sales OI Provider Market and other Senior Leaders around standup and ongoing/steady-state optimization of Sales Organization 
• Build relationships, drive day-to-day activities across the Solution Sales Organization to identify and resolve risks/opportunities in growth strategy, talent/resourcing gaps, operational improvement gaps and opportunities 
• Serve as a leadership connection point between Solution Sales-based needs and priorities with central/national "HQ" owners/leaders as well as Market and EPP Leadership
• Proactively identify opportunities for 'standard operating procedure' development and support redefining the Provider Solution Sales GTM Process
• Lead team members across the matrix to develop approaches that increase the value we provide and increase the impact Optum has on the client's business
• Engage across regions to identify and address thematic issues and initiatives.
• Engage across the market to cross-share client issues, growth opportunities, and build initiatives list to increase overall performance of the market teams.  
• Driving outcomes with internal matrix business stakeholders across Optum to ensure customer centricity, high NPS scores and renewal rates, delivery against customer needs and expectations, profitable growth, and representation for the voice of the customer in our current and future products and technologies
• Foster a success-oriented, accountable environment within the company
• Effectively represent Our United Culture and demonstrates UHG values internally and externally

You'llbe rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well asprovidedevelopment for other roles you may be interested in. 

Required Qualifications:

• 5 years in some combination of sales/sales enablement and/or account management and/or consulting and/or P&L management experience
• 5 years of experience working with clients; building client relationships, issue management and resolution, client communication
• Proven experience and expertise in healthcare, particularly with providers/ payviders
• Demonstrated success in managing within a matrix environment - driving accountability and influencing within direct and indirect/matrixed spheres of control
• Interest in, and demonstrated experience with, process improvement and methodology development
• Experience in human capital/people management, budgeting, project management, operations and strategy preferred
• Demonstrated fluency in leveraging AI tools and technologies to accelerate deliverable creation, improve productivity, enhance decision-making, and drive higher-quality business outcomes

Preferred Qualifications:

• Experience supporting Optum Markets (Payers, Employers, Providers, Federal/State government, Emerging Markets) or Product Organization
• Experience working across UHG, Optum and/or UHC lines of businesses
• Experiences across Analytics, Care Continuum Delivery, ITO and Revenue Cycle services for Providers
• Direct experience working with product and technology teams
• Prior P&L experience
• Proven application of change management methodologies
• Proficient skills and knowledge of servant leadership, resilience, resourcefulness, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

• Exceptional communication, critical thinking, leadership and organizational skills

Leadership Competencies:

• Strategic thinker, capable of providing clear, balanced advice/counsel on a broad range of complex management, product and go to market issues
• Thrives and quickly adapts to change, leading others through change in a dynamic, fast-paced industry and work environment
• Results-oriented style with a high degree of analytical ability and proven critical thinking skills
• Demonstrated ability to influence executive leadership on complex business topics
• Maintain confidentiality and discretion (situational awareness, high emotional intelligence)
• Have a large capacity for work and able to juggle multiple issues/items while maintaining thoughtful consideration with each of those issues/items, delegate work to appropriate staff where necessary
• Effectively builds strong relationships and partnerships within and outside of the company
• Ability to communicate effectively at all levels of the organization. Have ability to foster a cooperative work environment and deal proactively and productively with conflict
• Ability to influence a senior leadership team, build consensus, and rally members to achieve results
• Engaged with the broader organization and able to gain insights through relationships with front-line and mid-level personnel

*All employees working remotely will berequiredto adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age,locationand income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalizedgroupsand those with lower incomes. We are committed to mitigating our impact on the environment and enabling and deliveringequitablecare that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is adrug -free workplace. Candidatesare required topass a drug test before beginning employment.