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Sales Performance Manager Jobs in Reston, VA (NOW HIRING)

Actively manage customer service at Pro to optimize and sustain sales performance, profitability, & customer satisfaction. Ensure customer concerns are solved effectively and take necessary actions ...

Monitor sales performance metrics and support process improvement initiatives * Train and mentor Client Advisors on customer experience, product knowledge, and sales strategy * Support customer ...

Generate and review weekly, monthly, and quarterly sales performance reports. * Collaborate with PR ... Manage communication and coordination across multiple venues and managers. * Oversee payment ...

Generate and review weekly, monthly, and quarterly sales performance reports. * Collaborate with PR ... Manage communication and coordination across multiple venues and managers. * Oversee payment ...

Generate and review weekly, monthly, and quarterly sales performance reports. * Collaborate with PR ... Manage communication and coordination across multiple venues and managers. * Oversee payment ...

This position plays a crucial role in elevating the store's sales performance and contributing to ... This position reports to the Store Manager of the assigned location with indirect influence of ...

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Sales Performance Manager information

See Reston, VA salary details

$32.8K

$76.6K

$157.6K

How much do sales performance manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for sales performance manager in Reston, VA is $76,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $117,000.00 per year, depending on experience, location, and employer.

What does a Sales Performance Manager do?

A Sales Performance Manager is responsible for analyzing sales processes, setting performance targets, and implementing strategies to improve sales team effectiveness. They work closely with sales teams to identify areas for improvement, provide training, and develop incentive programs. Their goal is to maximize sales results by ensuring that sales representatives have the tools, support, and guidance they need to meet or exceed their targets. Additionally, they monitor key performance indicators (KPIs) and report on sales metrics to senior management.

How does a Sales Performance Manager typically collaborate with sales teams to drive results?

A Sales Performance Manager works closely with sales teams by analyzing performance metrics, identifying areas for improvement, and developing targeted training or coaching sessions. They often facilitate regular meetings to review progress, set goals, and provide feedback. By collaborating with team leads and individual sales representatives, they ensure alignment with broader business objectives and help implement best practices, ultimately driving both team and individual success.

What are the key skills and qualifications needed to thrive as a Sales Performance Manager, and why are they important?

To thrive as a Sales Performance Manager, you need a solid background in sales strategy, data analysis, and performance management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), reporting tools (such as Tableau or Power BI), and sales enablement software is essential. Strong leadership, communication, and coaching skills help drive team motivation and adapt to changing targets. These skills are crucial for optimizing sales processes, achieving revenue goals, and maximizing team productivity in a competitive environment.

What is the difference between Sales Performance Manager vs Sales Operations Manager?

AspectSales Performance ManagerSales Operations Manager
Primary FocusOptimizing sales team performance and metricsManaging sales processes, tools, and operations
Required SkillsData analysis, sales coaching, performance metricsProcess improvement, CRM management, reporting
Work EnvironmentSales teams, performance analysis, trainingSales support, systems management, strategy
Common CertificationsSales certifications, analytics coursesCRM certifications, project management

While both roles support sales teams, the Sales Performance Manager primarily focuses on enhancing individual and team sales performance through analysis and coaching. In contrast, the Sales Operations Manager handles the systems, processes, and tools that enable sales efficiency. Both roles are vital in a sales organization but serve different strategic functions.

What job categories do people searching Sales Performance Manager jobs in Reston, VA look for? The top searched job categories for Sales Performance Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Sales Performance Manager jobs? Cities near Reston, VA with the most Sales Performance Manager job openings:
Infographic showing various Sales Performance Manager job openings in Reston, VA as of May 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $76,601 per year, or $36.8 per hour.
Pro Assistant Sales Manager

Pro Assistant Sales Manager

Home Depot

Bethesda, MD • On-site

Full-time

Posted 19 days ago


Home Depot rating

7.5

Company rating: 7.5 out of 10

Based on 6,240 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
Pro Assistant Sales Managers report to the Store Manager and are responsible for managing Pro associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store. Pro Assistant Sales Managers collaborate directly with peers to ensure associates have the knowledge to help customers, perform processes, and execute general expectations for their positions. Pro Assistant Sales Managers exercise judgment and discretion alone, and in conjunction with, the Store Manager, Department Supervisors, and other Assistant Managers, in the day-to-day operations of the store. Pro Assistant Sales Managers have the responsibility of providing a safe working environment by ensuring associates follow all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions. The Pro Assistant Sales Managers oversee the in-store retail Pro team to ensure the successful execution of core Pro programs and processes to improve customer service, increase Pro sales and Pro loyalty, and create a speedy, accurate, and convenient shopping experience for our Pro customers. PASMs partner with the Store Manager, other ASMs, Outside Sales support (OSRs, PAEs, VSRs/PSRs), and In-Store Pro & Specialty Managers to develop strategies and objectives to drive Pro sales and profitability and develop game plans to implement a department strategy, manage direct reports, and ensure smooth Pro department operations. PASMs direct associates to top Pro priorities, provide regular coaching and ensure associates are equipped with proper selling skills. PASMs lead by example as a champion of people while delivering consistent results in sales, service and profitability. PASMs have a duty to uphold, maintain, and support all lawful company policies and positions.
Key Responsibilities:
  • 20% - Customer Service / Experience - Teach, coach and train the Pro Department Supervisor (DS) and D42 associates on, customer service standards, selling procedures, and operational excellence to improve profitability. Actively manage customer service at Pro to optimize and sustain sales performance, profitability, & customer satisfaction. Ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all D42 associates understand the importance of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors using Bravos and Homers and provide feedback on service standards. Connect all Pro customer service-related escalations to the appropriate associate and ensure resolution.
  • 10% - On Shelf Availability - Ensure the Top Pro Classes are being maintained. Work with department associates and supervisors to address on-shelf availability opportunities in these classes. Follow up on Pro categories with a high number of visual outs; validate pack down processes and on hand accuracy; escalate opportunities to appropriate ASM peer or reach out to RMM for concerns with consistently out of stock product. Ensure D42 associates are accurately scanning and releasing product when checking out Pro customers, helping our systems maintain accurate on hand counts and generate orders for additional product when sold.
  • 20% - People - Make recommendations in the selection process by assisting with recruitment and interviews, and make decisions on qualified candidates to hire. Review personal KD training completion and ensure D42 department's Knowledge Depot training is current and promote engagement through use of learning tools available on the hdPhone. Evaluate performance and take action as necessary for personnel actions, which include: work allocation, training, development, performance management, problem resolution, discipline and terminations.Teach, coach and train the Pro DS and D42 associates on sales and customer service standards, selling procedures, product knowledge and operational excellent to improve profitability. Monitor associate engagement levels and drive voice of the associate initiatives. Identify and resolve associates' concerns. Delegate tasks to Pro DS and teach them to assign tasks and follow up with their associates. Use coaching as a collaborative approach to improve performance through goal setting, providing feedback, and maintaining relationships; provide in the moment coaching based on observations and behavior and support active associate development. Support talent management efforts by monitoring succession planning and ensure all D42 associates have active Development Blueprints in place. Adhere to all THD policies and procedures and hold associates accountable for following all company policies and procedures. Ensure appropriate staffing in D42, address staffing opportunities and associate call outs, and monitor associate attendance variances
  • 15% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete assigned safety training courses applicable to role. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and walking surfaces are safe. Ensure associates complete all relevant checklists in accordance with timing expectations and verify issue correction, and preventative actions are put in place. Recognize store associates for safe behavior
  • 20% - Sales & Productivity - Conduct walks and utilize reports to drive Pro execution at the Pro Desk and throughout the store. Lead a weekly meeting with the D42 team and include Pro Ambassadors. Communicate Pro performance, opportunities and strategy for the coming week. Maintain department profitability through analysis, trend identification and responding to identified problems. Collaborate with store leadership team to make financial decisions including pre & post-sale activities. Work with Pro Department Supervisor to align on action plans, issues or development opportunities. Walk side by side with direct reports to assess sales, service & profitability opportunities, and create effective game plans to accomplish necessary improvements and celebrate wins. Work with the Pro DS, D42 Associates, Designers, Specialists, to drives sales for Pro customers. Ensure timely quote follow-up, accurate order creation, processing, and fulfillment of all special orders and installation orders. Work through Pro Ambassadors in each department to encourage proper engagement with Pro customers across the store and drive Pro loyalty. Communicate Home Depot objectives and Pro Strategy to associates and motivate them to achieve established goals. Review Gameplan tasks assigned to you, execution of events, and company priorities; communicate upcoming projects and priorities. Ensure associates are replenishing current Pro events and overstock is consolidated and located appropriately. Utilize event calendar to partner with MET and determine event flow, how product will be condensed from one project to the next and event transitions. Maintain process accuracy and take steps to mitigate shrink. Identify and build relationships with the store's best Pro customers.
  • 15% - Store Appearance - Partner with peers to ensure maintenance, merchandising, and organization of Pro displays & events. Communicate and ensure associates adhere to Pro Standards. Review merchandise presentation, signage, and pricing daily. Ensure Pro Desk and Pro Canopy are free of clutter and organized

Direct Manager/Direct Reports:
  • This Position typically reports to the Store Manager
  • This Position has 3-4 Direct Reports

Travel Requirements:
  • No travel required.

Physical Requirements:
  • Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions:
  • Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States
  • Ability to work a flexible, minimum 50 hour weekly schedule.

Preferred Qualifications:
  • At least 1 year prior merchandising and/or operational experience.
  • At least 1 year leadership experience, preferably big box retail.
  • Knowledge of the home improvement industry.

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:
  • 1

Preferred Years of Work Experience:
  • 1

Minimum Leadership Experience:
  • 1

Preferred Leadership Experience:
  • 1

Certifications:
  • None

Competencies:
  • Self-Development
  • Drives Engagement
  • Communicates Effectively
  • Customer Focus
  • Develops Talent
  • Drives Results
  • Manages Conflict

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $60,000.00 - $80,000.00

What Home Depot employees say

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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