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Sales Development Representative Sdr information

What is a sales development representative SDR?

A Sales Development Representative (SDR) is responsible for outbound prospecting and lead generation to identify potential customers for a company. They typically focus on cold calling, emailing, and social selling to qualify leads before passing them to account executives for closing deals. SDRs play a crucial role in the sales pipeline by ensuring a steady flow of qualified prospects. Their success is measured through metrics like the number of meetings booked and conversion rates. This role requires strong communication, persistence, and the ability to handle rejection while maintaining a positive attitude.

What are the key skills and qualifications needed to thrive as a sales development representative SDR?

A Sales Development Representative (SDR) needs strong communication, persuasive outreach, and active listening skills, often with a background in business or sales. Familiarity with Customer Relationship Management (CRM) systems like Salesforce, email automation tools, and sometimes sales certifications are typically required. Resilience, time management, and a proactive attitude distinguish top performers in this position. These abilities are essential because SDRs must efficiently identify and engage prospects, qualify leads, and support the sales pipeline in a fast-paced, target-driven environment.

What are the typical career advancement opportunities for a sales development representative SDR?

SDRs often have clear paths for professional growth within sales organizations, with many advancing to roles such as Account Executive, Sales Manager, or even sales operations and marketing positions. Top-performing SDRs may receive promotions or opportunities to work with larger accounts or enterprise clients. The role provides valuable exposure to different sales strategies, customer industries, and senior team members, supporting skill development and networking. Many organizations offer mentoring, training, and defined career ladders to help SDRs succeed and move up. If you’re ambitious and results-oriented, starting as an SDR can be a strong first step in a lucrative and dynamic sales career.

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Sales Development Representative Sdr jobs near you
Infographic showing various Sales Development Representative Sdr job openings in Indiana as of September 2026, with employment types broken down into 1% Internship, 2% As Needed, 80% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

Factur - Outsourced Sales Development Representative - Indy

Indianapolis, IN • On-site, Remote

Factur
See more jobs at Facturexternal

$50K - $70K/yr

Full-time

Re-posted 11 days ago

Job description

Are you weary of the soul-crushing grind that corporate America has to offer?
We have good news! You don't have to submit to the corporate machine!
About Factur
Factur helps industrial companies find customers to grow revenue & diversify. We have services for companies of all sizes and budgets. From referrals to sales-ready leads to fully vetted & qualified quoting opportunities, we have a plan to help you grow. Our company culture is exceptional because our team members are comprised of hungry, humble, and smart individuals. We are competitive but do not want nor need the spotlight. You will find us celebrating the success of each other rather than promoting ourselves. We have authentic relationships with each other, bearing in mind that no one is perfect, so we don't pretend to be. At Factur, we value excellence, innovations, executions, growth, and results.
Company Fit
Value #1: Humble
  • A person who does not seek the limelight for themselves. Is willing to share the success with others and enjoys giving credit to others. A level of humility of taking accountability for their actions. Someone who is willing to support the team, there is no such thing as "that's not my job".

Value #2: Hungry
  • Someone who is self-motivated. Someone who is willing to get the job done, no matter what the job is. Someone who has a personal source of excellence. This person is always looking for opportunities to serve and grow and desires to get better.

Value #3: People Smart
  • Someone who seeks to understand others while being solutions-oriented. They are able to build rapport with others through their interpersonal skills, is clear and effective communicator that relates with people across all levels and functions.

Job Summary
The Sales Development Representative (SDR) is an inside sales role that focuses on outreach, prospecting, and lead qualification. The SDR will work through the sales pipeline generating as many leads as possible.
Job Responsibilities
  1. Use Factur's various tools & systems to generate leads for a book of Factur Clients
  2. Support the sales process of each Outsourced Prospecting clients as needed
  3. Manage a pipeline of qualified prospects for each assigned Factur Client
  4. The Key Performance Indicator (KPI) is qualified appointments for Factur Clients
  5. The SDR will manage the relationship with their assigned Factur Clients

Competencies Required
  • Action-Oriented:

Readily takes action on challenges, without unnecessary planning; Identifies and seizes new opportunities; displays a can-do attitude in good and bad times; Steps up to handle tough issues.
  • Drives Results:

Has a strong bottom-line orientation; Persists in accomplishing objectives despite obstacles and setbacks; Has a track record of exceeding goals successfully; Pushes self and helps others achieve results.
  • Customer Focus:

Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers solutions that meet customer expectations; Establishes and maintains effective customer relationships.
  • Communicates Effectively:

Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels; Attentively listens to others; Adjusts to fit the audience and the message; Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions
  • Time Management:

Uses his/her time effectively and efficiently; Values time; Concentrates his/her efforts on the more important priorities; Gets more done in less time than others; Can attend to a broader range of activities.
  • Being Resilient:

Is confident under pressure; Handles and manages crises effectively; Maintains a positive attitude despite adversity; Bounces back from setbacks; Grows from hardships and negative experiences.
Outcomes/Measures of Success over next 12 months
  1. Goal of 200 outbound calls per month
  2. Goal of 8 qualified meetings per client per month
  3. Goal of renewing 80% of assigned Factur Clients

Additional Education/Knowledge/Skills Requirements
  • Excellent Organizational Skills
  • Knowledge Google Workspace (Google email, sheets, slides, and calendars) is a plus
  • Ability to execute tasks under ambiguous circumstances
  • Resourceful, proactive and a strong work ethic
  • High School Diploma
  • Prior SDR experience is preferred

Location:
  • This will be a hybrid work from home and work at the office role.
  • We have offices in Indianapolis, IN or Plano, TX. This person will need to be located in/around one of these locations, as they will go into the office a couple times a week.

Salary Range: $50,000 - $70,000 per year. (Base pay + uncapped commission)
*Please submit your resume as a PDF*

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