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Returns Manager Jobs (NOW HIRING)

Moto Enterprise LLC

Returns Supervisor

Pflugerville, TX · On-site

$20 - $22/hr

Amazon Returns Management: * Navigate Amazon's return system proficiently, leveraging your understanding of motorcycle products and accessories to adhere to their policies and procedures. * Ensure ...

Moto Enterprise LLC

Returns Supervisor

Pflugerville, TX · On-site

$20 - $22/hr

Amazon Returns Management: * Navigate Amazon's return system proficiently, leveraging your understanding of motorcycle products and accessories to adhere to their policies and procedures. * Ensure ...

Globusmedical

Loaner / Returns Inspector

Audubon, PA · On-site

Assisting the Loaners/Returns Manager in inventory management * Assisting in tracking and documenting all deficiencies * Maintaining accurate documentation per departmental procedures * Conducting ...

Deckers

Returns Supervisor

Mooresville, IN · On-site

Will report and support the Operations Manager with returns record keeping, staffing needs, overtime needed, and or staff reduction when business changes.Assists and supports operations manager by ...

Deckers Brands

Returns Supervisor

Mooresville, IN · On-site

Will report and support the Operations Manager with returns record keeping, staffing needs, overtime needed, and or staff reduction when business changes. Assists and supports operations manager by ...

Astec Industries

Returns Specialist - Parts

Chattanooga, TN · On-site

$16.50 - $22/hr

By managing returns effectively, the Return Specialist helps minimize financial loss, reduce unnecessary returns, and support overall business operations. The ideal candidate will have expertise in ...

Astec Industries

Returns Specialist - Parts

Chattanooga, TN · On-site

$16.50 - $22/hr

By managing returns effectively, the Return Specialist helps minimize financial loss, reduce unnecessary returns, and support overall business operations. The ideal candidate will have expertise in ...

BuyWander

Returns Processor

Portland, OR · On-site

$17.25 - $22.25/hr

Manage the returns desk, greeting customers and assisting them with their returns. * Educating customers on BuyWander's returns policies. * Gathering information about the returned items. * Correctly ...

BuyWander

Returns Processor

West Sacramento, CA · On-site

$17.25 - $22.25/hr

Manage the returns desk, greeting customers and assisting them with their returns. * Educating customers on BuyWander's returns policies. * Gathering information about the returned items. * Correctly ...

Hp

Returns Analyst

Olive Branch, MS

$59.35K - $89.60K/yr

Fulltime onsite, Olive Branch, MS The Returns Analyst is a key individual contributor responsible for managing and optimizing the end-to-end returns and reverse logistics processes within HP ...

Singer Equipment Company

Returns Associate

Paterson, NJ · On-site

$19 - $24/hr

Manage the entire returns process, documenting, and processing returned items. * Physically preparing products to be returned to a vendor and completing vendor claim and shipping paperwork. * Conduct ...

SDC Designs

Repairs and Returns Coordinator

New York, NY

$21.63 - $26.44/hr

The ideal candidate will be responsible for managing returns, overseeing the repair process, and ensuring smooth communication between the company, customers, and external contractors. This person ...

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Returns Manager information

What are the key skills and qualifications needed to thrive as a Returns Manager, and why are they important?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are some common challenges faced by Returns Managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What are Returns Managers?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

More about Returns Manager jobs
What cities are hiring for Returns Manager jobs? Cities with the most Returns Manager job openings:
What are the most commonly searched types of Returns jobs? The most popular types of Returns jobs are:
What states have the most Returns Manager jobs? States with the most job openings for Returns Manager jobs include:
What job categories do people searching Returns Manager jobs look for? The top searched job categories for Returns Manager jobs are:
Returns Manager jobs near you
Infographic showing various Returns Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, 7% Hybrid, and 10% Remote job distribution.
Returns Supervisor

Returns Supervisor

Moto Enterprise LLC

Pflugerville, TX • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

As a Returns Specialist specializing in Amazon returns for motorcycle parts, accessories, and gear, you'll play a pivotal role in ensuring maximum profit recovery and maintaining efficient operations within our e-commerce company. Your expertise in the motorcycle industry will be invaluable as you manage the returns process, address customer inquiries, and uphold the company's commitment to delivering high-quality products and exceptional service.

Key Responsibilities:

  1. Amazon Returns Management:

    • Navigate Amazon's return system proficiently, leveraging your understanding of motorcycle products and accessories to adhere to their policies and procedures.
    • Ensure compliance with Amazon's requirements for return authorization, labeling, and documentation, particularly in the context of motorcycle parts and accessories.
    • Utilize your expertise in motorcycle products to inspect returned items for damage, defects, or discrepancies, and determine appropriate actions for each case.
    • Collaborate with relevant departments to process returned motorcycle parts and accessories back into inventory, ensuring accurate stock levels and availability for customers.
    • Coordinate with suppliers or manufacturers for warranty claims, repairs, or replacements as necessary, maintaining quality standards and customer satisfaction.

  2. Process Improvement and Optimization:

    • Proactively identify opportunities to enhance the returns process for motorcycle parts, accessories, and gear, leveraging your industry insights and customer feedback.
    • Collaborate with cross-functional teams, including product management, marketing, and operations, to implement improvements that enhance efficiency and customer satisfaction.
    • Stay informed about the latest trends, innovations, and developments in the motorcycle industry, contributing to a culture of continuous improvement and excellence.

Qualifications:

  • High school diploma or equivalent; bachelor's degree preferred.
  • Previous experience in customer service, retail, e-commerce, or logistics, with a focus on returns management in the motorcycle industry preferred.
  • Deep knowledge and passion for motorcycles, including familiarity with motorcycle parts, accessories, and gear.
  • Familiarity with Amazon's returns system and policies, particularly in the context of motorcycle products, is highly desirable.
  • Strong attention to detail and ability to accurately assess product condition, compatibility, and quality.
  • Excellent communication skills, both written and verbal, with a customer-centric approach and technical proficiency.
  • Proficiency in using computer systems and software for data entry, inventory management, and communication.
  • Ability to work independently, prioritize tasks, and thrive in a fast-paced, dynamic environment.

Benefits:

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional development and advancement within the company.
  • Dynamic and inclusive work environment with a collaborative team culture.

Company Description

We are an e-commerce company that specializes in Powersport accessories, including parts, accessories, and gear for motorcycles, ATVs, side-by-sides, snowmobiles, watercraft, and much more.