ZipRecruiter

Log In

1

Returns Manager Jobs (NOW HIRING)

Moto Enterprise LLC

Returns Supervisor

Pflugerville, TX · On-site

$20 - $22/hr

Amazon Returns Management: * Navigate Amazon's return system proficiently, leveraging your understanding of motorcycle products and accessories to adhere to their policies and procedures. * Ensure ...

Moto Enterprise LLC

Returns Supervisor

Pflugerville, TX · On-site

$20 - $22/hr

Amazon Returns Management: * Navigate Amazon's return system proficiently, leveraging your understanding of motorcycle products and accessories to adhere to their policies and procedures. * Ensure ...

Deckers

Returns Supervisor

Mooresville, IN · On-site

Will report and support the Operations Manager with returns record keeping, staffing needs, overtime needed, and or staff reduction when business changes.Assists and supports operations manager by ...

Deckers Brands

Returns Supervisor

Mooresville, IN · On-site

Will report and support the Operations Manager with returns record keeping, staffing needs, overtime needed, and or staff reduction when business changes. Assists and supports operations manager by ...

Lancesoft

Returns Lead

Whitsett, NC · On-site

$13.50 - $17.25/hr

Manage inbound customer returns from receipt through final disposition. Ensure all returned assets are processed accurately and within customer SLA requirements. Coordinate the inspection, triage ...

Hp

Returns Analyst

Olive Branch, MS

$59K - $89K/yr

Fulltime onsite, Olive Branch, MS The Returns Analyst is a key individual contributor responsible for managing and optimizing the end-to-end returns and reverse logistics processes within HP ...

Sonepar USA

Returns Coordinator

Salt Lake City, UT · On-site

$20.25 - $27.25/hr

Returns Management * Coordinate and process all Return Merchandise Authorizations (RMAs) with vendors. * Review return requests for accuracy and compliance with vendor policies. * Prepare shipping ...

Sonepar

Returns Coordinator

Salt Lake City, UT · On-site

$20.25 - $27.25/hr

Returns Management * Coordinate and process all Return Merchandise Authorizations (RMAs) with vendors. * Review return requests for accuracy and compliance with vendor policies. * Prepare shipping ...

Sonepar

Returns Coordinator

Salt Lake City, UT · On-site

$20.25 - $27.25/hr

Returns Management * Coordinate and process all Return Merchandise Authorizations (RMAs) with vendors. * Review return requests for accuracy and compliance with vendor policies. * Prepare shipping ...

iJility

Be Seen First

Returns Operation Manager

Olive Branch, MS · On-site

$65K - $75K/yr

Job Overview We are seeking a dynamic and detail-oriented Warehouse Operations Manager (Returns) to lead our returns processing and reverse logistics functions. In this pivotal role, you will oversee ...

SDC Designs

Repairs and Returns Coordinator

Manhattan, NY · On-site

$21.63 - $26.44/hr

The ideal candidate will be responsible for managing returns, overseeing the repair process, and ensuring smooth communication between the company, customers, and external contractors. This person ...

next page

Showing results 1-20

All JobsReturns JobsReturns Manager Jobs

Returns Manager information

What are some common challenges faced by Returns Managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What are Returns Managers?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a Returns Manager, and why are they important?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
More about Returns Manager jobs
What cities are hiring for Returns Manager jobs? Cities with the most Returns Manager job openings:
What are the most commonly searched types of Returns jobs? The most popular types of Returns jobs are:
What states have the most Returns Manager jobs? States with the most job openings for Returns Manager jobs include:
What job categories do people searching Returns Manager jobs look for? The top searched job categories for Returns Manager jobs are:
Returns Manager jobs near you
Infographic showing various Returns Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Distribution Center - Returns scanner

Books A Million Holding Company

Florence, AL • On-site

$14.75 - $17/hr

Full-time

Posted 29 days ago

Job description

Job Description:
The Returns Associate reports directly to the Returns Manager. The Returns Associate performs all returns functions including but not limited to: Processing returns, scanning, counting, moving product, and unloading truck trailers. The returns clerk demonstrates behavior that supports AWBC core values.
Roles and Responsibilities
  • Scan product on the Eurosorter.
  • Scan or key orders per established process.
  • Responsible for following all safety rules, regulations and guidelines.
  • Accurately identify the correct items from their correct location.
  • Other duties as assigned.
Qualifications and Education Requirements
    • High school diploma or equivalent.
Preferred Skills
  • Previous warehouse experience preferred.
  • Computer Skills
  • Basic Mathematical Skills
Physical and Environmental Requirements
  • Must be Able to:
  • Stand for long period of time, up to 4 continuous hours, 8 - 12 hours during a shift.
  • Walk up to 8 miles a day. Walking short distances through the department/building.
  • Use hands/arms to operate required equipment and repetitive motion activities.
  • Lift objects up to 50 lbs. with or without assistance.
  • Communicate using speech, sight, and sound with or without assistive device.
  • Bend, stoop or crouch while performing daily activities of the job.
  • Effective verbal and written communications skills.

Must be able to work in variable work locations.

Apply