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Returns Manager Jobs in Minnesota (NOW HIRING)

2nd Swing Golf

Returns Associate

Eden Prairie, MN · On-site

$16 - $18/hr

As a Returns Associate you will be primarily responsible for expeditiously processing customer ... Manage inventory intake and re-onboarding of items. * Identify condition changes and applicable ...

2nd Swing Golf

Returns Associate

Eden Prairie, MN · On-site

$16 - $18/hr

As a Returns Associate you will be primarily responsible for expeditiously processing customer ... Manage inventory intake and re-onboarding of items. * Identify condition changes and applicable ...

Doyle Lock Supply, Inc.

Returns Clerk

Minneapolis, MN · On-site

$20 - $23/hr

The Returns Clerk reports to the Sales Manager. Assists customer needs relating to the returns process and tracking defective product with vendors. Requires a high level of detail to inventory ...

DC Group

Inventory Returns Specialist

Minneapolis, MN · On-site

$18 - $20/hr

As a preferred vendor for some of the world's premiere property management companies, our ... This Inventory Returns Specialist position will be located at our headquarters' warehouse in ...

Hobby Lobby

Customer Service Manager

Maple Grove, MN · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

DC Group

Inventory Returns Specialist

Minneapolis, MN · On-site

$18 - $20/hr

As a preferred vendor for some of the world's premiere property management companies, our ... This Inventory Returns Specialist position will be located at our headquarters' warehouse in ...

Pwc

Partnership Tax Manager - International

Minneapolis, MN · On-site +1

$73K - $244K/yr

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Great Clips, Inc.

Salon Manager

Plymouth, MN · On-site

$25 - $35/hr

Cosmetology license and/or barber license (licensing requirements vary by state/province) What benefits may be offered by each salon owner in return? * Manager training to grow your team and the ...

Great Clips, Inc.

Salon Manager

Minnetonka, MN · On-site

$25 - $35/hr

Cosmetology license and/or barber license (licensing requirements vary by state/province) What benefits may be offered by each salon owner in return? * Manager training to grow your team and the ...

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Returns Manager information

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the most commonly searched types of Returns jobs in Minnesota?

The most popular types of Returns jobs in Minnesota are:

What are popular job titles related to Returns Manager jobs in Minnesota?

For Returns Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Returns Manager jobs in Minnesota look for?

The top searched job categories for Returns Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Returns Manager jobs?

Cities in Minnesota with the most Returns Manager job openings:

Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Returns Associate

Eden Prairie, MN • On-site

2nd Swing Golf
Retail • 201 - 500 employees
Learn more about 2nd Swing Golfexternal

$16 - $18/hr

Part-time

Re-posted 5 days ago

Job description

Come work with us, not for us!

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture.  At 2nd Swing you will find:    

  • Vast Exposure to the Golf Industry
  • A Commitment to Total Well-Being
  • Opportunities to Discover Your Fit and Make an Impact
  • A Collaborative and Flexible Environment

Job Summary: 

As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to give every customer a great experience. 

Schedule: Part-time shifts are available Monday - Friday between 8:00 AM - 3:00 PM. Specific shifts and hours will be discussed during the hiring process.

Responsibilities:

  • Receiving, unboxing, and reviewing the condition of online customer returns. 
  • Processing customer returns and refunds within the stipulated timeframe.
  • Manage inventory intake and re-onboarding of items.
  • Identify condition changes and applicable restocking fees.

Required Qualifications:

  • 1+ year experience in NetSuite or related ERP.
  • Proficient in Microsoft Office, including Outlook, Excel, and Teams.
  • Ability to multitask, handle varying daily priorities and meet deadlines consistently.
  • Highly organized with the ability to prioritize in a fast-paced environment.
  • Knowledge of the game of golf, golf equipment, and the desire for continued learning.

Compensation: $16 - $18 per hour, based on previous experience

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