ZipRecruiter

Log In

1

Returns Coordinator Jobs (NOW HIRING)

Master Electronics

Returns Coordinator

Phoenix, AZ · On-site

$19 - $23/hr

As our Returns Coordinator you'll manage customer part returns, uncover root causes, and elevate our processes. You'll collaborate closely with various internal departments providing vital support ...

Master Electronics

Returns Coordinator

Phoenix, AZ

$19 - $23/hr

As our Returns Coordinator you'll manage customer part returns, uncover root causes, and elevate our processes. You'll collaborate closely with various internal departments providing vital support ...

Master Electronics

Returns Coordinator

Phoenix, AZ

$19 - $23/hr

As our Returns Coordinator you'll manage customer part returns, uncover root causes, and elevate our processes. You'll collaborate closely with various internal departments providing vital support ...

mercury

Returns Coordinator

Hudson, NH

$18.25 - $23.75/hr

The RMA Coordinator is responsible for handling customer product returns within their Business Units.The ideal candidate is customer focused, flexible, and able to follow and develop processes and ...

Mercury Systems

Returns Coordinator

Hudson, NH

$18.25 - $23.75/hr

The RMA Coordinator is responsible for handling customer product returns within their Business Units.The ideal candidate is customer focused, flexible, and able to follow and develop processes and ...

Mercury Systems

Returns Coordinator

Hudson, NH · On-site

$18.25 - $23.75/hr

The RMA Coordinator is responsible for handling customer product returns within their Business Units. The ideal candidate is customer focused, flexible, and able to follow and develop processes and ...

pelican

Returns Operations Coordinator

Clayton, IN

Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.

pelican

Returns Operations Coordinator

Clayton, IN

Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.

pelican

Returns Operations Coordinator

Clayton, IN · On-site

Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.

pelican

Returns Operations Coordinator

Clayton, IN · On-site

Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.

pelican

Returns Operations Coordinator

Clayton, IN · On-site

Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.

next page

Showing results 1-20

All JobsReturns Coordinator Jobs

Returns Coordinator information

See salary details

$11

$23

$44

How much do returns coordinator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for returns coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Returns Coordinator, and how can they be managed effectively?

Returns Coordinators often face challenges such as handling high volumes of product returns, ensuring accurate documentation, and coordinating with multiple departments like customer service, warehouse, and suppliers. Managing these challenges effectively requires strong organizational skills, attention to detail, and clear communication to minimize errors and delays. Familiarity with returns management software and established processes can help streamline operations and improve customer satisfaction.

What is the meaning of returns?

In the context of a Returns Coordinator role, returns refer to the process of handling products that customers send back to the company, often due to defects, dissatisfaction, or other reasons. The role involves managing return procedures, verifying product conditions, and ensuring proper documentation and processing to facilitate refunds or exchanges.

What is the difference between Returns Coordinator vs Customer Service Representative?

Returns CoordinatorCustomer Service Representative
Handles return processes, manages return policies, and coordinates with logisticsProvides general customer support, answers inquiries, and resolves issues
Requires knowledge of return procedures, company policies, and sometimes inventory managementRequires strong communication skills, problem-solving, and product knowledge
Work environment often in warehouses, logistics, or retail settingsTypically in call centers, retail stores, or office environments

The Returns Coordinator focuses specifically on managing product returns and related logistics, while the Customer Service Representative handles a broader range of customer inquiries. Both roles require excellent communication skills, but the Returns Coordinator emphasizes logistics and policy compliance, making it more specialized in return processes.

How do I return an online order?

A Returns Coordinator typically follows the company's return policy, which involves locating the order details, generating a return label if applicable, and coordinating the return shipment with the customer. They ensure proper documentation and communicate with the customer throughout the process, often using return management software. Attention to detail and knowledge of shipping procedures are important skills in this role.

What does a Returns Coordinator do?

A Returns Coordinator manages the process of handling returned goods for a company. Their responsibilities include receiving and inspecting returned items, processing refunds or exchanges, updating inventory systems, and communicating with customers about the status of their returns. They also coordinate with warehouse staff and logistics partners to ensure returns are handled efficiently and accurately. This role helps maintain customer satisfaction and supports inventory control.

What is the synonym of return?

In the context of a Returns Coordinator, a synonym for return is 'refund' or 'restitution,' referring to the process of returning goods or funds. The role often involves managing return procedures, verifying items, and processing refunds efficiently. Understanding related terms like 'exchange' or 'reversal' can also be helpful in this job environment.

What are the key skills and qualifications needed to thrive as a Returns Coordinator, and why are they important?

To thrive as a Returns Coordinator, you need strong organizational abilities, attention to detail, and a basic understanding of logistics or supply chain processes, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, shipping platforms, and office software such as Excel is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude are essential soft skills in this role. These competencies ensure efficient handling of returns, customer satisfaction, and streamlined operations within the supply chain.

What is this return?

A returns coordinator manages the process of handling product returns, ensuring items are received, inspected, and processed for refunds, exchanges, or repairs. This role often involves coordinating with customers, warehouses, and suppliers, and may require knowledge of inventory management systems and company policies.
More about Returns Coordinator jobs
What cities are hiring for Returns Coordinator jobs? Cities with the most Returns Coordinator job openings:
What are the most commonly searched types of Returns jobs? The most popular types of Returns jobs are:
What states have the most Returns Coordinator jobs? States with the most job openings for Returns Coordinator jobs include:
What job categories do people searching Returns Coordinator jobs look for? The top searched job categories for Returns Coordinator jobs are:
Returns Coordinator jobs near you
Infographic showing various Returns Coordinator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.
Returns Coordinator

Returns Coordinator

Master Electronics

Phoenix, AZ • On-site

$19 - $23/hr

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago

Job description

To be a family that uses our collective superpowers to do significant good.
Master Electronics is thrilled to announce an incredible opportunity for a Returns Coordinator in the vibrant city of Phoenix, AZ!
As our Returns Coordinator you'll manage customer part returns, uncover root causes, and elevate our processes. You'll collaborate closely with various internal departments providing vital support and insights that keep us ahead of the game.
Pay Range: $19.00 - $23.00
What you will do?
  • Manage customer return requests through Zendesk, ensuring accurate, timely resolution
  • Coordinate stock check requests with the return operations team to support efficient inventory management and product disposition decisions
  • Submit and track logistics claims, helping resolve shipment or product issues quickly
  • Identify products covered under warranty and coordinate supplier returns, replacements, repairs, and claim follow-up through final resolution
  • Exercise sound judgment when determining the appropriate disposition for non-conforming product to balance customer satisfaction, compliance, and inventory impact
  • Process credit reversals, RMA updates, customer communications, credit memos, and billing memos to ensure accurate order and account resolution
  • Manage order cancellation requests efficiently while maintaining clear communication with customers and internal teams
  • Analyze product data sheets and customer-provided photos to diagnose issues, validate return eligibility, and support informed resolution decisions
  • Maintain accurate documentation and order paperwork to meet customer requirements and internal process standards
  • Enter replacement orders as needed to support timely customer issue resolution
  • Follow exportation rules and compliance requirements when processing returns, replacements, supplier claims, and customer updates
  • Serve as a liaison between customers, manufacturers, sales, logistics, and DC returns teams to drive timely product resolutions and ticket updates
  • Collaborate cross-functionally with sales teams, end customers, manufacturers, and distribution center partners to deliver a consistent and customer-focused returns experience
  • Support additional team and department priorities as assigned

What you bring to the table!
  • Two plus years of customer service experience, preferably with one to three years of experience in warehousing, inventory control, reverse logistics, accounts receivable, or a related operational environment
  • Strong problem-solving and analytical skills, with the ability to identify root causes, interpret data, and make sound decisions efficiently
  • Customer-focused mindset with the ability to understand and respond to the needs of diverse customers and stakeholders
  • Collaborative team player with a positive attitude, proactive service mindset, and commitment to continuous improvement
  • Ability to work independently, manage tasks efficiently, and adapt to change with curiosity and flexibility
  • Strong written and verbal communication skills, including the ability to write clear, professional emails and communicate effectively with a range of audiences

Why do you want to work with us?
Stay Healthy: World-class and affordable insurance plans ensure you and your family stay healthy
Secure Your Future: 401(k) match program where you are vested from day-one
Invest in Your Education: Tuition assistance empowers you to further your education and career
Employee Assistance Program (EAP) and other incentives: Access to ComPsych, Healthcare Advocate, Working Advantage Discount Program, and more
Enjoy Work-Life-Harmony: Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies
Do Significant Good: Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups
Provide Additional Financial Security: Company-funded and voluntary AD&D Life Insurance for you and your loved ones
If you want to learn more about our comprehensive benefits, visit: https://careers.masterelectronics.com/benefits-wellness
Equal Opportunity Employer
At Master Electronics, we thrive in a fast-paced, entrepreneurial environment where flexibility, professionalism, and a self-starter mindset aren't just preferred-they're essential. Headquartered in sunny Phoenix, AZ, we're a leading global authorized distributor of electronic components, and have been proudly family-owned for over 50 years.
What's our secret? It's simple: strong relationships, responsive service, and genuine added value. These principles have fueled our growth, allowing us to serve hundreds of thousands of customers in close partnership with world-class suppliers across the globe.
We're also deeply committed to building a workplace where everyone feels respected, supported, and empowered to succeed. Master Electronics is committed to providing equal employment opportunities for all applicants and employees. We do not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, marital status, creed, or any other protected characteristic.
We provide reasonable accommodations in compliance with the ADA and other applicable laws, and we strictly prohibit harassment of any kind.
This commitment applies to every part of our workplace-from recruitment and hiring to promotions, training, compensation, benefits, and even company events.

Apply