Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator/Receiver
Pottstown, PA · On-site
$15.50 - $19.75/hr
The Eastwood Company is seeking a detail-oriented and organized Returns Coordinator/Receiver to join our team. This role is responsible for handling the returns process while being a member of our ...
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Returns Coordinator/Receiver
Pottstown, PA · On-site
$15.50 - $19.75/hr
The Eastwood Company is seeking a detail-oriented and organized Returns Coordinator/Receiver to join our team. This role is responsible for handling the returns process while being a member of our ...
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Operations Coordinator
Clayton, IN · On-site
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us do too.
Returns Coordinator information
See salary details
$11.06 - $14.10
4% of jobs
$14.10 - $17.13
15% of jobs
$17.72 is the 25th percentile. Wages below this are outliers.
$17.13 - $20.17
32% of jobs
$20.17 - $23.21
20% of jobs
$24.50 is the 75th percentile. Wages above this are outliers.
$23.21 - $26.25
11% of jobs
$26.25 - $29.28
7% of jobs
$29.28 - $32.32
4% of jobs
$32.32 - $35.36
4% of jobs
$35.36 - $38.40
2% of jobs
$38.40 - $41.43
1% of jobs
$41.43 - $44.47
0% of jobs
$11
$23
$44
How much do returns coordinator jobs pay per hour?
As of Jun 16, 2026, the average hourly pay for returns coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.
What are some common challenges faced by a Returns Coordinator, and how can they be managed effectively?
Returns Coordinators often face challenges such as handling high volumes of product returns, ensuring accurate documentation, and coordinating with multiple departments like customer service, warehouse, and suppliers. Managing these challenges effectively requires strong organizational skills, attention to detail, and clear communication to minimize errors and delays. Familiarity with returns management software and established processes can help streamline operations and improve customer satisfaction.
What is the meaning of returns?
In the context of a Returns Coordinator role, returns refer to the process of handling products that customers send back to the company, often due to defects, dissatisfaction, or other reasons. The role involves managing return procedures, verifying product conditions, and ensuring proper documentation and processing to facilitate refunds or exchanges.
What is the difference between Returns Coordinator vs Customer Service Representative?
| Returns Coordinator | Customer Service Representative |
|---|---|
| Handles return processes, manages return policies, and coordinates with logistics | Provides general customer support, answers inquiries, and resolves issues |
| Requires knowledge of return procedures, company policies, and sometimes inventory management | Requires strong communication skills, problem-solving, and product knowledge |
| Work environment often in warehouses, logistics, or retail settings | Typically in call centers, retail stores, or office environments |
The Returns Coordinator focuses specifically on managing product returns and related logistics, while the Customer Service Representative handles a broader range of customer inquiries. Both roles require excellent communication skills, but the Returns Coordinator emphasizes logistics and policy compliance, making it more specialized in return processes.
How do I return an online order?
A Returns Coordinator typically follows the company's return policy, which involves locating the order details, generating a return label if applicable, and coordinating the return shipment with the customer. They ensure proper documentation and communicate with the customer throughout the process, often using return management software. Attention to detail and knowledge of shipping procedures are important skills in this role.
What does a Returns Coordinator do?
A Returns Coordinator manages the process of handling returned goods for a company. Their responsibilities include receiving and inspecting returned items, processing refunds or exchanges, updating inventory systems, and communicating with customers about the status of their returns. They also coordinate with warehouse staff and logistics partners to ensure returns are handled efficiently and accurately. This role helps maintain customer satisfaction and supports inventory control.
What is the synonym of return?
In the context of a Returns Coordinator, a synonym for return is 'refund' or 'restitution,' referring to the process of returning goods or funds. The role often involves managing return procedures, verifying items, and processing refunds efficiently. Understanding related terms like 'exchange' or 'reversal' can also be helpful in this job environment.
What are the key skills and qualifications needed to thrive as a Returns Coordinator, and why are they important?
To thrive as a Returns Coordinator, you need strong organizational abilities, attention to detail, and a basic understanding of logistics or supply chain processes, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, shipping platforms, and office software such as Excel is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude are essential soft skills in this role. These competencies ensure efficient handling of returns, customer satisfaction, and streamlined operations within the supply chain.
What is this return?
A returns coordinator manages the process of handling product returns, ensuring items are received, inspected, and processed for refunds, exchanges, or repairs. This role often involves coordinating with customers, warehouses, and suppliers, and may require knowledge of inventory management systems and company policies.
More about Returns Coordinator jobs
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What are the most commonly searched types of Returns jobs? The most popular types of Returns jobs are:
What states have the most Returns Coordinator jobs? States with the most job openings for Returns Coordinator jobs include:
What job categories do people searching Returns Coordinator jobs look for? The top searched job categories for Returns Coordinator jobs are:
Job description
We're Hiring: Returns Coordinator
Location: Clayton, IN
Company: PelicanÂ
Who We AreÂ
At Pelican, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits.Â
With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission.Â
At Pelican, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most.Â
What You'll Do:Â
Pelican is looking for a detail-driven Returns Coordinator to own and optimize the returns process within our distribution operation. In this role, you’ll be at the center of product flow—managing returned inventory, resolving discrepancies, and ensuring products are processed accurately and efficiently. You’ll work closely with warehouse teams and cross-functional partners to improve workflows, maintain inventory integrity, and deliver a high level of service.
- Own the end-to-end returns process—from receiving and inspection to disposition and inventory updates
- Verify product condition and ensure compliance with quality and operational standards
- Process and track returns within inventory and order management systems with speed and accuracy
- Investigate and resolve discrepancies related to returns, inventory, and order fulfillment
- Repack, relabel, and return approved products to inventory while coordinating disposition of damaged materials
- Monitor return workflows and prioritize activities to meet service expectations and deadlines
- Partner with Warehouse, Quality, and Customer Service teams to resolve issues and improve customer experience
- Perform audits and spot checks to ensure compliance with SOPs and inventory accuracy
- Identify trends and opportunities for process improvement while escalating risks when needed
- Train and support team members on returns procedures and quality standards
- Perform additional duties as assigned
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What We’re Looking For:Â
- 1–3 years of experience in warehouse operations, logistics, returns processing, or inventory control.
- Experience coordinating workflows or processes within a distribution or operational environment preferred.
- Proficiency in Microsoft Office and experience with warehouse management or inventory systems.
- Strong attention to detail with the ability to identify discrepancies and ensure accuracy.
- Effective problem-solving skills with the ability to troubleshoot and resolve operational issues.
- Strong communication skills with the ability to collaborate across teams and functions.
- Ability to prioritize tasks, manage multiple workflows, and operate in a fast-paced environment.
Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported.
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- Competitive paid time off plans/Holiday pay/extra vacation purchase opportunities
- 401k plan – with immediate match Â
- Great Benefits – several options including Pet insurance for our animal lovers.Â
- Health Savings Account Contribution
- Wellness Discount ProgramÂ
- Global Mental Wellness ProgramÂ
- Quarterly Employee Celebration Days
- Peer to Peer Recognition Program
- Service Recognition Program
- Exceptional Employee Satisfaction Scores
- Amazing employee discount program on Pelican Products, Pelican branded apparel and gearÂ
- Employee referral program – get paid to work with your trusted network. Â
- Established reputable brand offering premium products – you’ll be proud to represent Pelican!Â
- And more… Â