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Returns Manager Jobs in Tennessee (NOW HIRING)

Electronic Express

Warehouse Returns

Nashville, TN · On-site

$15 - $18/hr

Warehouse Returns Associate Electronic Express is excited to announce the availability of a new ... Manage and process incoming returned merchandise, ensuring careful handling of all products.

New

Solotech Inc.

Cable Returns Technician

Antioch, TN · On-site

$19.25 - $24.50/hr

Coordinate return priorities alongside the Warehouse Manager * Verify all cables are organized by the correct type and quantity before returning to inventory * Scan returned equipment to maintain ...

Pwc

Partnership Tax Manager - International

Nashville, TN · On-site +1

$73K - $244K/yr

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

PYA P C

Tax Senior Manager

Knoxville, TN · On-site

The Tax Senior Manager leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Senior ...

PYA P C

Tax Senior Manager

Knoxville, TN · On-site

The Tax Senior Manager leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Senior ...

PYA P C

Tax Senior Manager

Brentwood, TN · On-site

The Tax Senior Manager leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Senior ...

PYA P C

Tax Senior Manager

Brentwood, TN · On-site

The Tax Senior Manager leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Senior ...

Johnson, Hickey & Murchison

Tax Manager

Chattanooga, TN · On-site

$110K/yr

... returns Manage multiple tax engagements and supervise staff Build strong team relationships and satisfy other functions as needs arise Provides mentorship opportunities to Staff and Senior ...

Pick Your Part

Sales - Retail Counter

Memphis, TN · On-site

$20K - $24K/yr

Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims * Assumes other duties as assigned Requirements Basic ...

PYA P C

Tax Principal

Brentwood, TN · On-site

The Tax Principal leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Principal ...

Pick Your Part

Sales - Retail Counter

Memphis, TN · On-site

$20K - $24K/yr

Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims * Assumes other duties as assigned Requirements: Basic ...

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Returns Manager information

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the most commonly searched types of Returns jobs in Tennessee?

The most popular types of Returns jobs in Tennessee are:

What are popular job titles related to Returns Manager jobs in Tennessee?

For Returns Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Returns Manager jobs in Tennessee look for?

The top searched job categories for Returns Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Returns Manager jobs?

Cities in Tennessee with the most Returns Manager job openings:

Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Warehouse Returns

Electronic Express

Nashville, TN • On-site

$15 - $18/hr

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Electronic Express rating

4.0

Company rating: 4.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Posting: Warehouse Returns Associate

Job Description

Electronic Express is excited to announce the availability of a new career opportunity within our logistics and supply chain operations. We are currently seeking a dedicated and skilled individual to fill the position of Warehouse Returns Associate. This full-time role is designed for someone who is eager to contribute significantly to the handling, sorting, and processing of returned merchandise. The position is based in our main warehouse and is not eligible for remote work. By joining our team, you will be stepping into a fast-paced, dynamic environment where your efforts play a direct role in our company's operational success.

As a Warehouse Returns Associate, you will be integral in ensuring that all returns are processed in an efficient and timely manner, maintaining the high standards that Electronic Express sets for customer satisfaction and operational excellence. You will work closely with various teams, including inventory management and customer service, to handle returns flawlessly and uphold the reputation of the company.

Duties and Responsibilities
  • Manage and process incoming returned merchandise, ensuring careful handling of all products.
  • Inspect returned items for any damages or discrepancies against the original orders.
  • Efficiently categorize returns according to guidelines (restock, repair, replace, refund).
  • Communicate effectively with vendors to discuss and resolve return issues.
  • Operate the warehouse management system to accurately track and record all returns actions.
  • Collaborate with the inventory team to update and maintain accurate records of inventory levels.
  • Ensuring compliance with established return procedures and maintaining effective internal control over the physical product flow to safeguard assets.
  • Monitor reports to ensure inventory is correct, and product flow through the returns process is timely and efficient.
  • Actively participate in team meetings to discuss improvement opportunities in the returns process.
  • Assist in training new staff in the returns department to ensure everyone is abreast of the latest procedures and methods.
Requirements
  • Proven experience in retail or warehouse operations, specifically related to returns and inventory management.
  • Excellent organizational and time management skills to handle various tasks in a high-paced environment.
  • Strong knowledge and understanding of inventory control principles and practices.
  • Proficient in the use of computers and warehouse management software to maintain records and create reports.
  • Exceptional communication and interpersonal skills to effectively interact with team members and vendors.
  • Ability to lead, coach, and motivate staff, ensuring high levels of productivity and team spirit.
  • Demonstrate capability to follow through and resolve any issues regarding returns in collaboration with relevant parties.
  • Must be able to physically stand for extended periods, lift heavy objects when necessary, and perform repetitive tasks with accuracy.
  • Commitment to maintaining a safe work environment, adhering strictly to safety regulations and operational standards.
  • Dynamic problem-solving skills and the ability to adapt quickly to shifting priorities and demands.
Benefits
  • Paid Time Off
  • Health Insurance
  • Employee Discount


What Electronic Express employees say

Pay

Hours and flexibility

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