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Returns Manager Jobs in Tennessee (NOW HIRING)

Propper

Returns Specialist

Dickson, TN · On-site

Manage disposition of returned goods (repair, restock, or scrap). * Update inventory systems to reflect return transactions. REQUIREMENTS * High school diploma or GED required. * Previous experience ...

Pwc

Partnership Tax Manager - International

Nashville, TN · On-site +1

$73K - $244K/yr

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Solid Rock Recruiting LLC

Remote Tax Manager

Nashville, TN · On-site +1

$135K - $195K/yr

Individual (1040), business (1120S, 1065), and basic corporate returns * Manage a portfolio of clients across multiple industries * Provide tax planning and advisory services * Review work prepared ...

PYA P C

Tax Manager

Brentwood, TN · On-site

$105K - $137K/yr

The Tax Manager leads and mentors tax teams, review tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. RESPONSIBILITIES * Serve in a ...

PYA P C

Tax Manager

Knoxville, TN · On-site

$91K - $120K/yr

The Tax Manager leads and mentors tax teams, review tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. RESPONSIBILITIES * Serve in a ...

PYA P C

Tax Senior Manager

Knoxville, TN · On-site

The Tax Senior Manager leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Senior ...

PYA P C

Tax Senior Manager

Brentwood, TN · On-site

The Tax Senior Manager leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Senior ...

PYA P C

Tax Senior Manager

Knoxville, TN · On-site

The Tax Senior Manager leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Senior ...

PYA P C

Tax Senior Manager

Brentwood, TN · On-site

The Tax Senior Manager leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Senior ...

Johnson, Hickey & Murchison

Tax Manager

Chattanooga, TN · On-site

$110K/yr

... returns Manage multiple tax engagements and supervise staff Build strong team relationships and satisfy other functions as needs arise Provides mentorship opportunities to Staff and Senior ...

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Returns Manager information

What are some common challenges faced by Returns Managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What are Returns Managers?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a Returns Manager, and why are they important?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are the most commonly searched types of Returns jobs in Tennessee? The most popular types of Returns jobs in Tennessee are:
What are popular job titles related to Returns Manager jobs in Tennessee? For Returns Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Returns Manager jobs in Tennessee look for? The top searched job categories for Returns Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Returns Manager jobs? Cities in Tennessee with the most Returns Manager job openings:
Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Tennessee as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.
Returns Specialist

Returns Specialist

Propper

Dickson, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

For more than 40 years, making tactical gear with a purpose has been our way of life. Gear that works right, right when it's supposed to, with nothing you don't need - but more than you ever thought you would. All defined by precision, durability, comfort and style. We don't just make the best gear out there. We make it right - right to the core!

We are currently recruiting for candidates to fill a Returns Specialist position.

JOIN OUR TEAM!

At Propper International, we're always looking for people who take pride in their work and want to be part of something meaningful. Even if you haven't seen our name, you've likely seen our products. Since 1967, we've manufactured over 120 million garments for the U.S. military, law enforcement, and public safety professionals.

We're not just a retail brand-we think and operate like a contract manufacturer. For us, it's all about quality, function, and value.

Make it Work. Make it Last. Make it Real. Or Don't Make it at All.

If that resonates with you, we invite you to apply for our Returns Specialist position and be part of a team that delivers on its promises.

JOB OVERVIEW

The Returns Specialist plays a critical role in ensuring a positive customer experience by managing all aspects of product returns. From inspecting returned goods to processing refunds and coordinating replacements, this position helps keep our operations smooth and our customers satisfied. You'll work closely with the customer care and warehouse teams while helping drive continuous improvements in the returns process.

KEY RESPONSIBILITIES

  • Process returned items and ensure accurate documentation.

  • Evaluate product condition and eligibility for refund, replacement, or disposal.

  • Issue refunds or coordinate replacement shipments per company policy.

  • Collaborate with customer care to resolve return-related concerns.

  • Maintain detailed return records and analyze trends for process improvement.

  • Manage disposition of returned goods (repair, restock, or scrap).

  • Update inventory systems to reflect return transactions.

REQUIREMENTS

  • High school diploma or GED required.

  • Previous experience in returns processing, inventory control, or customer service preferred.

  • Strong attention to detail and problem-solving skills.

  • Ability to work independently and handle multiple tasks.

  • Proficiency in Microsoft Office; experience with returns/inventory software a plus.

  • Effective written and verbal communication skills.

PHYSICAL DEMANDS

  • Ability to lift and move returned items (up to 50 lbs.).

  • Stand for extended periods during return inspections and processing.

  • Perform repetitive tasks including item checks and data entry.

BENEFITS

  • Medical, dental, and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Employee discount program

  • A strong team environment and opportunity for career growth

LOCATIONS:
Propper International operates in several U.S. and Puerto Rico locations. This position is based in Dickson, TN, home to our main distribution center.

Ready to make an impact in a company with a legacy of excellence?
Apply today and be part of the Propper team.

Propper International is an equal opportunity employer.

Apply