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Returns Manager Jobs in Tennessee (NOW HIRING)

NorthPoint Search Group

Tax Manager

Chattanooga, TN · On-site

$101K - $132K/yr

The Tax Manager in the Closely Held Business Practice oversees the preparation and technical review of complex tax returns for closely held businesses, primarily passthrough entities and their owners.

NorthPoint Search Group

Public Tax Manager

Nashville, TN · On-site

$107K - $140K/yr

Public Tax Manager Who: A CPA-certified tax professional with at least five years of public ... This role includes reviewing complex partnership returns, identifying tax issues and planning ...

NorthPoint Search Group

Public Tax Manager

Nashville, TN · On-site

$85 - $120/hr

Public Tax Manager Who: A CPA-certified tax professional with at least five years of public ... This role includes reviewing complex partnership returns, identifying tax issues and planning ...

NorthPoint Search Group

Public Tax Manager

Chattanooga, TN · On-site

$101K - $132K/yr

Public Tax Manager Who: A CPA-certified tax professional with at least five years of public ... This role includes reviewing complex partnership returns, identifying tax issues and planning ...

CFS

Senior Tax Manager

Nashville, TN · Hybrid

$170K/yr

Review complex partnership, corporate, and individual tax returns * Advise real estate developers ... Manage multiple client engagements and maintain strong client relationships * Partner with firm ...

Solotech Inc.

Repair Technician US

Antioch, TN · On-site

Ensure RMA shipment and returns management; * Participate in the on ongoing training programs; * Identify and eliminate potential risks related to health and safety; * Carry out all other related ...

Addicks CPA Firm

Tax Manager

Knoxville, TN · On-site

$91K - $120K/yr

Oversee preparation and/or review of tax returns * Conduct advanced tax research and planning ... Administrative/Practice Management * Support firm administration and strategic initiatives

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Returns Manager information

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the most commonly searched types of Returns jobs in Tennessee?

The most popular types of Returns jobs in Tennessee are:

What are popular job titles related to Returns Manager jobs in Tennessee?

For Returns Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Returns Manager jobs in Tennessee look for?

The top searched job categories for Returns Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Returns Manager jobs?

Cities in Tennessee with the most Returns Manager job openings:

Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Tax Manager

NorthPoint Search Group

Chattanooga, TN • On-site

$101K - $132K/yr

Full-time

Re-posted 10 days ago

Job description

Tax Manager - Chattanooga, TN
Who: A tax professional with 5+ years of recent public accounting experience and strong expertise in entity-level and passthrough taxation.
What: Oversee complex CHB tax engagements, lead the tax team, review technical work, and ensure compliance for closely held businesses and their owners.
When: Full-time opportunity available immediately.
Where: Chattanooga, TN
Why: To support a growing CHB practice, develop tax talent, and strengthen long-term customer relationships through high-quality service and advisory work.
Office Environment: Collaborative, team-oriented, and focused on professional growth and client success.
Salary: Competitive and commensurate with experience.
Position Overview:
The Tax Manager in the Closely Held Business Practice oversees the preparation and technical review of complex tax returns for closely held businesses, primarily passthrough entities and their owners. This role includes identifying and resolving complex tax issues, advising clients, managing engagement economics, supervising the tax team, and supporting firm growth through business development and staff development efforts.
Key Responsibilities:
- Develop thorough knowledge of each customer's business and effectively communicate engagement economics.
- Provide clear updates to customers on engagement progress, issues, and resolutions.
- Continuously expand specialty area knowledge and educate the team on updated tax practices.
- Monitor billable hour budgets and investigate variances.
- Perform technical reviews of multiple complex tax returns simultaneously.
- Research complex tax issues and recommend innovative solutions.
- Create developmental plans for team members and assess outcomes.
- Delegate and manage tax and research assignments to ensure accurate, efficient work.
- Provide coaching, direction, and leadership to the tax team.
- Support business development through networking, community involvement, and professional activities.
- Build and sustain strong, long-term customer relationships.
- Participate in recruiting, celebrate team achievements, and deliver effective performance feedback.
- Contribute to performance evaluations and promotion readiness assessments.
Qualifications:
- Bachelor's degree in Accounting or Finance; Master's in Tax preferred.
- 5+ years of recent public accounting experience leading multiple CHB tax engagements.
- Significant experience with all types of entity taxes, particularly passthroughs.
- CPA certification required.
- Strong multitasking and workflow management abilities.
- Excellent written and verbal communication skills.
If you're interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.
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About NorthPoint Search Group

Sourced by ZipRecruiter

NorthPoint Search Group is a full-service recruiting firm specializing in the placement of Top Tier professionals on a temporary, temp-to-hire and a direct-hire basis. We use a consultative approach to provide our clients with customized staffing solutions.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Atlanta, GA, US

Year founded

2003

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