Returns, RTV/RTS, eCom returns, and supplies. * Manages daily workload, continual process improvements, and implements appropriate teams to ensure completion to operational targets. * Applies system ...
Returns, RTV/RTS, eCom returns, and supplies. * Manages daily workload, continual process improvements, and implements appropriate teams to ensure completion to operational targets. * Applies system ...
Reverse Logistics Manager
Cookeville, TN · On-site
Returns, RTV/RTS, eCom returns, and supplies. * Manages daily workload, continual process improvements, and implements appropriate teams to ensure completion to operational targets. * Applies system ...
Reverse Logistics Manager
Cookeville, TN · On-site
Returns, RTV/RTS, eCom returns, and supplies. * Manages daily workload, continual process improvements, and implements appropriate teams to ensure completion to operational targets. * Applies system ...
Return-To-Work Representative
$36K - $41K/yr
To negotiate, facilitate and monitor successful return-to-work of claimants within appropriate disability duration guidelines and to assist case management staff with client competence decisions for ...
Return-To-Work Representative
$36K - $41K/yr
To negotiate, facilitate and monitor successful return-to-work of claimants within appropriate disability duration guidelines and to assist case management staff with client competence decisions for ...
Verifying daily returns. * Managing and reporting stock levels (overages, deficits, end-of-season) to appropriate teams. * Executing and leading efficient sale prep and end-of-sale processes.
Quick apply
Verifying daily returns. * Managing and reporting stock levels (overages, deficits, end-of-season) to appropriate teams. * Executing and leading efficient sale prep and end-of-sale processes.
Return-To-Work Representative
Memphis, TN · On-site
$36K - $41K/yr
To negotiate, facilitate and monitor successful return-to-work of claimants within appropriate disability duration guidelines and to assist case management staff with client competence decisions for ...
Return-To-Work Representative
Memphis, TN · On-site
$36K - $41K/yr
To negotiate, facilitate and monitor successful return-to-work of claimants within appropriate disability duration guidelines and to assist case management staff with client competence decisions for ...
Return-To-Work Representative
Memphis, TN · On-site
$33K - $38K/yr
To negotiate, facilitate and monitor successful return-to-work of claimants within appropriate disability duration guidelines and to assist case management staff with client competence decisions for ...
Return-To-Work Representative
Memphis, TN · On-site
$33K - $38K/yr
To negotiate, facilitate and monitor successful return-to-work of claimants within appropriate disability duration guidelines and to assist case management staff with client competence decisions for ...
Tax Manager
$107K - $140K/yr
Key responsibilities include preparing and reviewing federal and state income tax returns, supporting audits, assisting with income tax provisions, conducting tax research, and managing special ...
Tax Manager
$107K - $140K/yr
Key responsibilities include preparing and reviewing federal and state income tax returns, supporting audits, assisting with income tax provisions, conducting tax research, and managing special ...
Tax Manager
Nashville, TN · On-site
$115K - $125K/yr
Key responsibilities include preparing and reviewing federal and state income tax returns, supporting audits, assisting with income tax provisions, conducting tax research, and managing special ...
Tax Manager
Nashville, TN · On-site
$115K - $125K/yr
Key responsibilities include preparing and reviewing federal and state income tax returns, supporting audits, assisting with income tax provisions, conducting tax research, and managing special ...
Retail Sales Counter
Nashville, TN · On-site
$20K - $24K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims * Assumes other duties as assigned Requirements Basic ...
Retail Sales Counter
Nashville, TN · On-site
$20K - $24K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims * Assumes other duties as assigned Requirements Basic ...
Retail Sales Counter
Nashville, TN · On-site
$20K - $24K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims * Assumes other duties as assigned Requirements: Basic ...
Retail Sales Counter
Nashville, TN · On-site
$20K - $24K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims * Assumes other duties as assigned Requirements: Basic ...
Tax Manager (Hybrid)
Nashville, TN · Hybrid
$107K - $140K/yr
Manages complex tax compliance engagements, identifies tax planning opportunities, leads staff development, reviews complex returns including tax provisions, and serves as the main client point of ...
Quick apply
Tax Manager (Hybrid)
Nashville, TN · Hybrid
$107K - $140K/yr
Manages complex tax compliance engagements, identifies tax planning opportunities, leads staff development, reviews complex returns including tax provisions, and serves as the main client point of ...
Manager, Quality - Parts DC
Memphis, TN · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Quality Manager partners closely with distribution operations, inventory control ... Establish inspection, containment, rework, disposition, and return-to-stock processes for damaged ...
Manager, Quality - Parts DC
Memphis, TN · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Quality Manager partners closely with distribution operations, inventory control ... Establish inspection, containment, rework, disposition, and return-to-stock processes for damaged ...
Manager, Quality - Parts DC
Medical
Dental
Vision
Life
Retirement
PTO
The Quality Manager partners closely with distribution operations, inventory control ... Establish inspection, containment, rework, disposition, and return-to-stock processes for damaged ...
Manager, Quality - Parts DC
Medical
Dental
Vision
Life
Retirement
PTO
The Quality Manager partners closely with distribution operations, inventory control ... Establish inspection, containment, rework, disposition, and return-to-stock processes for damaged ...
Warehouse Manager
Nashville, TN · On-site
$75K - $90K/yr
Medical
Dental
Vision
Life
Retirement
Execute supplier pickups and returns as needed * Manage material runs and garbage/recycling drop-offs * Perform regular cycle counts and ensure accuracy of inventory records * Update inventory ...
Warehouse Manager
Nashville, TN · On-site
$75K - $90K/yr
Medical
Dental
Vision
Life
Retirement
Execute supplier pickups and returns as needed * Manage material runs and garbage/recycling drop-offs * Perform regular cycle counts and ensure accuracy of inventory records * Update inventory ...
Manager-TAX
Nashville, TN · On-site
$107K - $140K/yr
The Tax Manager will lead and manage multiple tax engagements to deliver quality service to our ... Prepares complex tax returns and tax research * Reviews tax work of less experienced staff
Quick apply
Manager-TAX
Nashville, TN · On-site
$107K - $140K/yr
The Tax Manager will lead and manage multiple tax engagements to deliver quality service to our ... Prepares complex tax returns and tax research * Reviews tax work of less experienced staff
Account Manager
Collierville, TN · On-site
$21 - $24/hr
Comfortable managing multiple priorities, including backorders, expedited requests, and returns ... Proficiency in supporting both inbound and outbound customer interactions with careful attention to ...
Quick apply
Account Manager
Collierville, TN · On-site
$21 - $24/hr
Comfortable managing multiple priorities, including backorders, expedited requests, and returns ... Proficiency in supporting both inbound and outbound customer interactions with careful attention to ...
Service Manager
Johnson City, TN · On-site
Assisting Management in return to vendor paperwork (RTV's) Maintain and oversee binder for customer special orders (ex. Center caps or wheel replacements) Complete weekly company Truck maintenance ...
Service Manager
Johnson City, TN · On-site
Assisting Management in return to vendor paperwork (RTV's) Maintain and oversee binder for customer special orders (ex. Center caps or wheel replacements) Complete weekly company Truck maintenance ...
Service Manager
Johnson City, TN · On-site
$23 - $25/hr
Assisting Management in return to vendor paperwork (RTV's)Maintain and oversee binder for customer special orders (ex. Center caps or wheel replacements)Complete weekly company Truck maintenance and ...
Quick apply
Service Manager
Johnson City, TN · On-site
$23 - $25/hr
Assisting Management in return to vendor paperwork (RTV's)Maintain and oversee binder for customer special orders (ex. Center caps or wheel replacements)Complete weekly company Truck maintenance and ...
Service Manager
Johnson City, TN · On-site
$23 - $25/hr
Assisting Management in return to vendor paperwork (RTV's) Maintain and oversee binder for customer special orders (ex. Center caps or wheel replacements) Complete weekly company Truck maintenance ...
Service Manager
Johnson City, TN · On-site
$23 - $25/hr
Assisting Management in return to vendor paperwork (RTV's) Maintain and oversee binder for customer special orders (ex. Center caps or wheel replacements) Complete weekly company Truck maintenance ...
Tax Manager
Chattanooga, TN · On-site
$101K - $132K/yr
Lead tax engagements, review complex returns, develop staff, manage workflow, and drive client relationships and business growth. When: Full-time hybrid role available now. Where: Confidential firm ...
Tax Manager
Chattanooga, TN · On-site
$101K - $132K/yr
Lead tax engagements, review complex returns, develop staff, manage workflow, and drive client relationships and business growth. When: Full-time hybrid role available now. Where: Confidential firm ...
Returns Manager information
What is a returns manager?
What are the key skills and qualifications needed to thrive as a returns manager?
What are some common challenges faced by returns managers and how can they effectively address them?
What is the difference between Returns Manager vs Customer Service Representative?
| Returns Manager | Customer Service Representative |
|---|---|
| Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management. | Usually requires strong communication skills, basic computer skills, and customer service experience. |
| Works mainly in retail, e-commerce, or logistics environments managing return processes and policies. | Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat. |
| Focuses on overseeing return operations, policy enforcement, and team management. | Focuses on assisting customers, resolving issues, and providing product or service information. |
While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.
What are the most commonly searched types of Returns jobs in Tennessee?
The most popular types of Returns jobs in Tennessee are:
What are popular job titles related to Returns Manager jobs in Tennessee?
For Returns Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Returns Manager jobs in Tennessee look for?
The top searched job categories for Returns Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Returns Manager jobs?
Cities in Tennessee with the most Returns Manager job openings:

Academy Sports + Outdoors rating
5.8
Based on 439 frontline employees who took The Breakroom Quiz
427th of 734 rated retailers
Job description
At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country - but what truly sets us apart is our people. We're a passionate, purpose-driven team that's as committed to each other as we are to our customers.
We've spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member's journey. What fuels us? Our belief in the power of fun.
Here, you won't just help customers gear up for their next adventure - you'll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can't lose!
Education:
- High School diploma or equivalent required
- Bachelor's degree in industrial engineering, management, logistics or relevant discipline or equivalent experience in lieu of degree
Work Experiences:
- 3+ years of experience in related reverse logistics and/or supply chain field
- Experience with Warehouse Management Systems
Skills:
- Knowledge of Reverse Logistics experience
- Knowledge of warehouse operations
- Proven track record of process improvements
- Exceptional communication and interpersonal skills (written and verbal)
- Strong project management skills
Responsibilities:
- Directly responsible for the Katy Distribution Center Reverse Logistics operation; returns off-load, eCom return processing, RTVs/RTS processing, new stores set up, and supply team operations.
- Direct supervision of team leads over eCom returns, Returns, RTV's/RTS and supplies.
- Assists in the completion of processes and operating practices used to manage product returns, insuring accurate inventory management, timely execution of production, count verifications and submissions.
- Submission of daily production tracking reports for each group's performance; Returns, RTV/RTS, eCom returns, and supplies.
- Manages daily workload, continual process improvements, and implements appropriate teams to ensure completion to operational targets.
- Applies system knowledge and analytical skills to extract business data to report operating trends for Reverse Logistics and KPI measurements.
- Handles multiple incoming escalations appropriately.
- Identifies and communicates actionable support cross-functionally to internal and external stakeholders.
- Assists in Reserve Logistics projects/revenue opportunities.
- Adheres to company policies, procedures, and safety rules.
- Duties may change and be required to perform other duties as assigned.
Physical Requirements & Attendance
- Ability to comprehend effectively and to communicate clearly
- Ability to hear and specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers) and feel; frequently required to stoop, crouch, use fingers, grasp, push, and pull; occasionally required to balance
- Constantly lift up to 20 pounds; frequently lift 21 to 40 pounds, and occasionally lift 41 to 60 pounds
- Adhere to company work hours, policies, procedures and rules governing professional staff behavior
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
What Academy Sports + Outdoors employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Academy Sports + Outdoors
Sourced by ZipRecruiter
Industry
Apparel and accessories stores
Company size
10,000+ Employees
Headquarters location
Katy, TX, US
Year founded
1938