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Rental Operations Manager Jobs in Tennessee (NOW HIRING)

Empower Rental Group

Rental Coordinator

Franklin, TN

$17.50 - $23/hr

... operations, managing scheduling, documentation, and communication to ensure timely and accurate ... The Rental Coordinator also monitors contract details, billing accuracy, and equipment status while ...

Empower Rental Group

Rental Coordinator

Franklin, TN · On-site

$17.50 - $23/hr

... operations, managing scheduling, documentation, and communication to ensure timely and accurate ... The Rental Coordinator also monitors contract details, billing accuracy, and equipment status while ...

Hay Creek Hotels

General Manager

Nashville, TN · On-site

This includes managing guest services, rental operations, owner relations, team leadership, and ensuring the successful integration of the rental pool program. This position will also oversee the pre ...

Hay Creek Hotels

General Manager

Nashville, TN

This includes managing guest services, rental operations, owner relations, team leadership, and ensuring the successful integration of the rental pool program. This position will also oversee the pre ...

Rscrental

Operations Manager - ROS

Smyrna, TN · On-site

$60 - $80/hr

If you would like the chance to make your mark with the world's largest equipment rental provider, **come build your future with United Rentals!**As Operations Manager at United Rentals, you will ...

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Rental Operations Manager information

What does a rental operations manager do?

A Rental Operations Manager oversees the daily operations of rental businesses, such as car, equipment, or property rentals. They are responsible for managing staff, ensuring customer satisfaction, optimizing fleet or inventory usage, and meeting financial goals. Their duties may also include developing policies, handling customer issues, coordinating maintenance schedules, and ensuring compliance with industry regulations. Effective Rental Operations Managers use strong organizational and leadership skills to keep operations running smoothly and efficiently.

What are some common challenges faced by a rental operations manager, and how can they be effectively addressed?

Rental Operations Managers often encounter challenges such as fluctuating demand, maintenance scheduling, and ensuring high customer satisfaction. Managing inventory to meet peak periods while minimizing downtime requires strong organizational skills and data-driven forecasting. Additionally, coordinating with maintenance teams and front-line staff is essential to keep operations running smoothly. Building strong relationships with vendors and implementing efficient processes can help address these challenges and lead to a more successful rental operation.

What are the key skills and qualifications needed to thrive as a rental operations manager, and why are they important?

To thrive as a Rental Operations Manager, you need strong leadership, organizational, and business management skills, often supported by experience in property management or hospitality and a relevant degree. Familiarity with property management software, booking platforms, and financial reporting systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for managing teams and client relationships. These competencies ensure efficient operations, high customer satisfaction, and profitability in a competitive rental market.

What is the difference between Rental Operations Manager vs Rental Coordinator?

AspectRental Operations ManagerRental Coordinator
CredentialsExperience in operations, industry-specific certifications often preferredCustomer service skills, basic industry knowledge
Work EnvironmentOversees multiple rental locations, manages teamsAssists customers, handles rental transactions
Employer & Industry UsageUsed in equipment, vehicle, and property rental companiesCommon in customer-facing rental roles
Search & Comparison IntentLooking for managerial roles overseeing rental processesSeeking entry-level or support roles in rentals

The Rental Operations Manager typically oversees rental processes, manages teams, and ensures operational efficiency, requiring industry experience and certifications. In contrast, the Rental Coordinator focuses on customer interactions, rental transactions, and support tasks. Both roles are essential in rental companies but differ in responsibilities and seniority.

What are popular job titles related to Rental Operations Manager jobs in Tennessee?

For Rental Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Rental Operations Manager jobs in Tennessee look for?

The top searched job categories for Rental Operations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Rental Operations Manager jobs?

Cities in Tennessee with the most Rental Operations Manager job openings:

Rental Operations Manager jobs near you
Infographic showing various Rental Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Rental Coordinator

Empower Rental Group

Franklin, TN

$17.50 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Support daily rental operations by coordinating equipment availability, processing rental agreements, and managing scheduling and documentation.

  • Serve as a point of contact between customers, sales teams, and branch operations to ensure timely and accurate fulfillment of rental requests.

  • Monitor contract details, billing accuracy, and equipment status while maintaining strong relationships with customers and internal stakeholders.

Empower Rental Group rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

101st of 177 rated vehicle equipment hire

Job description

Empower Rental Group is hiring a Rental Coordinator at the Support Center in Franklin. TN!

Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently.  We now have over 36 locations, and we are adding a Rental Coordinator to our Support Center team!

Company Benefits:

  • 401(k) with Company match
  • Weekly Pay
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account (HSA)
  • Employer-paid life insurance with a "buy-up" option
  • Employee Assistance Program (EAP)
  • Employer-paid STD Disability Benefit
  • Voluntary life, Accident, and LTD Disability benefit options
  • Paid Parental leave
  • Paid time off and Holiday Pay
  • Employee Referral program
  • Retirement plan
  • Employee Sharing Program

Summary

The Rental Coordinator is responsible for supporting daily rental operations by coordinating equipment availability, processing rental agreements, and ensuring a seamless customer experience from order to return. This role serves as a key point of contact between customers, sales teams, and branch operations, managing scheduling, documentation, and communication to ensure timely and accurate fulfillment of rental requests. The Rental Coordinator also monitors contract details, billing accuracy, and equipment status while maintaining strong relationships with customers and internal stakeholders to drive efficiency, responsiveness, and service excellence.

Responsibilities include, but are not limited to:

  • Respond to inbound leads and guide customers through the ERG Way or rental.
  • Expand our existing customer base by fostering relationships with current customers.
  • Maintain and grow relationships to ensure that our customers receive a “best-in-business” sales, service, and support experience. 
  • Ensure customer education by sharing the latest and greatest ERG has to offer. 
  • Promptly respond to and resolve customer inquiries, requisitions, complaints, and general communications. 
  • Develop new sales techniques and strategies to increase market share. 

Job Requirements

  • Basic understanding of equipment, types, availability, and rental process.
  • Highly motivated operational professional that can operate within the guidelines assigned.
  • High energy with a strong understanding of the revenue stream is a must.
  • Exceptional communication, presentation and persuasion skills and positive professional attitude.
  • Detail orientation and accuracy is a must.
  • Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.
  • Ability to manage various tasks simultaneously.
  • Excellent time management skills.
  • Exceptional verbal and written communication skills.
  • Possess decision-making, problem resolution and creative thinking skills.
  • Able to multi-task activities with shifting priorities.
  • Maintains a safe work environment.
    • Performs job functions safely at all times.
    • Participates in all safety meetings.
    • Communicates all concerns or violations to the appropriate manager(s) immediately.
    • Uses the proper Personal Protective Equipment when performing work duties. Employee wears the proper shoes, glasses, gloves, ear protection, etc. 
    • Employee is properly attired to perform their job safely (no loose-fitting clothes, unsafe jewelry, etc.).
    • Abides by all local, state, and Federal laws; reads, understands, and agrees to follow the policies outlined in the Company Safety Manual and Company Handbook.
  • Demonstrates behaviors always aligned with the Company’s Core Values.
  • Continuous Improvement
    • Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
  • Perform other related duties as assigned.

Empower Rental Group is an Equal Opportunity Employer

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