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Returns Manager Jobs in Florida (NOW HIRING)

5th HQ

Returns Processing

Hollywood, FL

$18/hr

We are currently looking for a Returns Processing Clerk to work for a Distribution Center in ... Manage priorities independently * Attention to detail & highly organized * Reliable transportation

SpecialtyRx

Returns Pharmacy Technician

Orlando, FL · On-site

$16.25 - $19.75/hr

Maintain a clean and organized returns area. * Assist with inventory management and audits as necessary. * Follow all company, state, and federal safety and compliance guidelines. Qualifications:

SPECIALTY RX, Inc.

Returns Pharmacy Technician

Orlando, FL · On-site

$16.25 - $19.75/hr

Maintain a clean and organized returns area * Assist with inventory management and audits as necessary * Follow all company, state, and federal safety and compliance guidelines Qualifications * High ...

SpecialtyRx, Inc.

Returns Pharmacy Technician

Orlando, FL

$16.25 - $19.75/hr

Maintain a clean and organized returns area * Assist with inventory management and audits as necessary * Follow all company, state, and federal safety and compliance guidelines Qualifications * High ...

Great Clips, Inc.

Salon Manager

Orlando, FL

Cosmetology license and/or barber license (licensing requirements vary by state/province) What benefits may be offered by each salon owner in return? * Manager training to grow your team and the ...

Great Clips, Inc.

Salon Manager

Boca Raton, FL · On-site

Cosmetology license and/or barber license (licensing requirements vary by state/province) What benefits may be offered by each salon owner in return? * Manager training to grow your team and the ...

Pwc

Partnership Tax Manager - International

Jacksonville, FL · On-site +1

$73K - $244K/yr

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Pwc

Partnership Tax Manager - International

Tampa, FL · On-site +1

$73K - $244K/yr

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Pwc

Partnership Tax Manager - International

Orlando, FL · On-site +1

$73K - $244K/yr

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Pwc

Partnership Tax Manager - International

Miami, FL · On-site +1

$73K - $244K/yr

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

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Returns Manager information

What are some common challenges faced by Returns Managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What are Returns Managers?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a Returns Manager, and why are they important?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are the most commonly searched types of Returns jobs in Florida? The most popular types of Returns jobs in Florida are:
What are popular job titles related to Returns Manager jobs in Florida? For Returns Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Returns Manager jobs in Florida look for? The top searched job categories for Returns Manager jobs in Florida are:
What cities in Florida are hiring for Returns Manager jobs? Cities in Florida with the most Returns Manager job openings:
Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Florida as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 93% In-person, and 7% Remote job distribution.
Returns Supervisor

Returns Supervisor

HIT Promotional Products

Seminole, FL • On-site

Full-time

Posted yesterday

Hit Promotional Products rating

3.3

Company rating: 3.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Position Overview:

This position is responsible for overseeing all aspects of the reverse logistics operational processes, which are inclusive of but not limited to: processing returned shipments, product review and identification of customer reported quality and claim returns, working closely with all levels within the Customer Operations, Inbound QC, and various Manufacturing teams, communicating with key leaders in the organization regarding short, mid and long-term strategies for continuous improvement and corrective action, maintaining and improving departmental optimization, efficiency, and KPI performance.

Essential Job Functions:

  • Responsible for oversight of 3PL and ensuring the accurate and timely overall reverse logistics delivery (i.e., common carrier and LTL Returns), receipt, other logistics processing.
  • Creation of inbound delivery orders in various ERP, CRM, and other software programs.
  • Serve as a Subject Matter Expert (SME) for all aspects of the reverse logistics processes.
  • Manage the RMA processes in accordance with specific customer service contracts, including packaging and labeling requirements.
  • Build, maintain, and nurture excellent customer relationships (internal and external) and an excellent overall customer experience.
  • Analyzing data, root cause analysis, producing periodic and ad-hoc reports, in support of driving continuous improvement.
  • Maintain and support reverse logistics data in various ERP, CRM, and/or other software programs.
  • Meeting and exceeding established Key Performance Indicators (KPI’s).

Requirements:

  • A Bachelor’s degree is required
  • Prior demonstrated experience using ERP and CRM systems.
  • Experience working in a warehouse and/or logistics operation leading a team of up to 10 people.
  • Demonstrated working-level proficiency using Microsoft Office programs.
  • Excellent organizational and communication skills (oral and written).
  • Strong attention to detail, analytical, and process oriented.
  • Maintains positive, professional, and productive working relationships with diverse workgroups.
  • Ability to work autonomously in a fast-paced and team-oriented environment.
  • Hands on and able to manage, plan, organize, assign, schedule, and prioritize multiple tasks, priorities, and projects as directed.

Physical Demands:

  • Move within the warehouse, manufacturing, and office environments without assistance or restriction.
  • Approx. 50% of the time sitting and working on a computer and approx. 50% of the time on your feet standing, walking, lifting / lowering – etc.
  • Capable of lifting-up to 50 lbs.
  • Works around and near machinery, tools, and equipment commonly associated with working in a warehouse and/or manufacturing environment.
  • Position requires working in both inside (office) & outside (exposed to the elements) work environments.
  • May be required to work extended hours and/or weekends based on the business needs or as requested.

Disclaimer

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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