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Returns Associate Jobs in Florida (NOW HIRING)

Saks

Returns Desk Associate

Miami, FL · On-site

$17.05 - $21.32/hr

Under the leadership of the Director of Operations, the Return Associate is responsible for facilitating returns sent to the store for processing and supporting the daily operations of our ...

TJX Companies

Front End Return Associate

Margate, FL · On-site

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Front End Return Associate

Pompano Beach, FL · On-site

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Front End Return Associate

Margate, FL · On-site

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

5th HQ

Returns Processing

Hollywood, FL · On-site

$18/hr

We are currently looking for a Returns Processing Clerk to work for a Distribution Center in ... Training starts in the warehouse, just as all of our associates do, learning how our business ...

Pinch A Penny

Returns Material Handler

Clearwater Beach, FL · On-site

$15.50 - $18.75/hr

Returns Material Handler Location: Pinch A Penny Sun Wholesale; 15150 62nd St. N., Clearwater, FL ... sales associates to machine operators and maintenance mechanics. We are proud to serve our ...

Pinch A Penny, LLC

Returns Material Handler

Clearwater, FL · On-site

$15.50 - $18.75/hr

The Returns Material Handler is responsible for accurately processing returned merchandise from ... sales associates to machine operators and maintenance mechanics. We are proud to serve our ...

Pinch A Penny

Returns Material Handler

Clearwater, FL · On-site

$15.50 - $18.75/hr

The Returns Material Handler is responsible for accurately processing returned merchandise from ... sales associates to machine operators and maintenance mechanics. We are proud to serve our ...

Pinch A Penny, LLC

Returns Material Handler

Clearwater, FL · On-site

$15.50 - $18.75/hr

The Returns Material Handler is responsible for accurately processing returned merchandise from ... sales associates to machine operators and maintenance mechanics. We are proud to serve our ...

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Returns Associate information

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Florida?

The most popular types of Returns jobs in Florida are:

What cities in Florida are hiring for Returns Associate jobs?

Cities in Florida with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Retail Customer Service and Returns Associate

Ingka External

Orlando, FL • On-site

$17.58 - $24.83/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Key responsibilities

  • Creates a positive customer experience by ensuring accurate transactions and/or orders.

  • Provides customers with a smooth returns and exchange experience while collecting data for follow-up.

  • Solves customer problems independently and escalates issues to a manager when necessary.

Job description

  • Job ID: 356796
  • Date posted: 25/08/2026
    • Why we will love you
    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
    What you'll be doing day to day
    '- Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience. - Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager. - Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience. - Builds emotional connections through meaningful and empathetic interactions with customers. - Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed. - Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
    Together as a team
    You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We're a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that's pretty cool!
    Apply now!
    JOB TYPE: Permanent - Part-time BENEFITS ELIGIBLE? No HOURS - HL1 (12-20 hrs/wk) Open availability required Monday-Sunday. SHIFT: Retail Environment, must be able to work nights & weekends. The hourly pay range for this role is $17.58 - $24.83. At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! • Generous paid time off, holiday, and sick time • WiselyPay - get earned wages up to two days early • Paid parental leave (up to 16 weeks) • KinderCare tuition discount • Retirement and bonus plans • Co-worker discount, meal deal, and referral bonus • Pet insurance program • Education assistance and learning programs • Safety shoe reimbursement • 24/7 telehealth visits • Dental and vision plans • Medical and Rx plans (must work min. 20 hrs/wk) • A fun and inclusive work environment Thank you for your interest in applying for this role. The anticipated posting closing date is on or around 9/7/26
    Qualifications
    '- 1 year sales or customer service experience preferred.
    The starting rate/ salary for this position ranges from 17.58 USD to 24.83 USD and will be based on relevant work experience.

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