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Returns Manager Jobs in Florida (NOW HIRING)

Cellular Sales

Returns Authorization Coordinator

Tampa, FL · On-site

$16.50 - $21/hr

Returns Authorization Coordinator Classification: Non-Exempt Reports to: Regional Director Summary ... Manage the receipt, documentation, and tracking of goods. Communicate with market and vendors ...

MOSKOWITZ CPA, PA

Tax Accountant

Hollywood, FL · On-site

Prepare and review complex individual, corporate, and partnership returns, manage workload independently, and support clients in a fast-paced environment. Immediate start available. Competitive ...

MOSKOWITZ CPA, PA

Tax Accountant

Hollywood, FL · On-site

Prepare and review complex individual, corporate, and partnership returns, manage workload independently, and support clients in a fast-paced environment. Immediate start available. Competitive ...

PYA P C

Tax Senior Manager

Tampa, FL · On-site

The Tax Senior Manager leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Senior ...

PYA P C

Tax Senior Manager

Tampa, FL · On-site

The Tax Senior Manager leads and mentors tax teams, reviews complex tax returns, manages client relationships, and ensures compliance with federal, state, and local tax regulations. The Tax Senior ...

Spartan Placements, LLC

Tax Supervisor

Fort Lauderdale, FL · On-site

$106K - $139K/yr

Review individual, partnership, S-corporation, trust, and gift tax returns * Manage client engagements and serve as a key day-to-day client contact * Research and resolve complex tax issues across ...

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Returns Manager information

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are the most commonly searched types of Returns jobs in Florida? The most popular types of Returns jobs in Florida are:
What are popular job titles related to Returns Manager jobs in Florida? For Returns Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Returns Manager jobs in Florida look for? The top searched job categories for Returns Manager jobs in Florida are:
What cities in Florida are hiring for Returns Manager jobs? Cities in Florida with the most Returns Manager job openings:
Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Retail Distribution Center Returns/Restock

Ashley Global Retail, LLC

Brandon, FL • On-site

$14.50 - $16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 291 frontline employees who took The Breakroom Quiz

39th of 51 rated furniture manufacturers

Job description

Summary
Returns is responsible for solving any potential issues that may arise during the return process, such as proper return code assignment, errors that lead to the return of merchandise, responsible to follow up with HomeStores in order to communicate the root cause of errors or potential errors and support the creation of a sustainable and error free process, responsible to follow up with HS Distribution Centers in order to communicate the root cause of errors or potential errors and support the creation of a sustainable and error free process. Returns are also responsible for presenting to Senior Managers the returns results and research findings. Returns is responsible for reconsolidating systems to make sure returned items have the proper designation code and are properly disposed of and allocated in the system. The return Admin will be responsible for gathering information from customers to improve customer experience and will be required to follow through with Customer Service functions.
The Returns Admin is accountable for the accuracy and relevant data for products returned.
Primary Job Functions
This section describes the primary /essential responsibilities that this job performs.
  • Track and compile return data with the purpose of identifying areas of concern as well aspossible root
  • Physically observe and inspect items returned after delivery to ensure proper return coding.
  • Gather information from customers about potential reasons for the return of merchandise.
  • Solve any potential issues that may arise during the return process.
  • Clear out the systems to make items ready for the billing department.
  • Properly identify products by item number.
  • Accurately identify return scores.
  • Addresses driver issues regarding load out, such as missing pieces, missing hardware, cross dock items and items returned.
  • Communicate with customers as needed to gather additional data as well as to perform customer service functions.
  • Reports findings to immediate supervisor in order to correct errors and sustain a culture of continuous improvement.
  • Demonstrate the Company's Core and Growth Values in the performance of all job functions.

Job Qualifications
  • Education:High School, Diploma or equivalent
  • Experience: 1 Year of warehouse

Knowledge, Skills and Abilities
  • Effective time management and organizational skills
  • Understanding the Lockout Tagout Process
  • Recycling principle
  • Work independently as well as in a team environment
  • Maintain confidentiality
  • Perform under strong demands in a fast-paced environment

What's In It for You
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
  • When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
  • Health, dental benefits, and vision insurance
  • Employee Discount from 10% - 30%
  • Life/Disability Insurance
  • Flex Spending Account
  • 401K
  • Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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