Retail Program Manager Jobs (NOW HIRING)

Cricut empowers people to make and personalize almost anything-from custom cards and apparel to everyday items and home decor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations-one project at a time.

Let's make.

The Packaging Program Manager is responsible for leading the end-to-end execution of packaging deliverables for Cricut's New Product Introduction (NPI) programs. This role owns the coordination, planning, and governance of all packaging activities across cross-functional teams including Product Management, Marketing, Creative, Engineering, Operations, Sourcing, and Quality.

The Packaging Program Manager ensures packaging development stays aligned with overall product milestones, manages risks and dependencies, and drives packaging readiness for production. This role functions as the primary program owner for packaging strategy execution, packaging timelines, and packaging deliverables across global teams and suppliers.

Program Management

• Lead the overall packaging program for NPI projects from concept through mass production.
• Develop and maintain the packaging schedule aligned with hardware and GTM program timelines.
• Coordinate cross-functional teams to ensure all packaging deliverables meet project milestones.
• Identify program risks and implement mitigation plans to maintain schedule and quality targets.
• Prepare and lead packaging gate reviews and status updates with executive stakeholders.

Packaging Strategy & Planning

• Develop packaging briefs outlining requirements, product configurations, and packaging needs.
• Define packaging requirements for replacement parts and bundle reconfigurations.
• Coordinate SKU packaging configurations across channels and regional requirements.
• Maintain packaging BOMs and ensure alignment with product configurations.

Cross-Functional Coordination

• Partner with Product Management, Marketing, Creative, Engineering, Operations, Sourcing, and Quality teams to ensure packaging requirements are fully defined and executed.
• Coordinate artwork requests and maintain packaging artwork trackers.
• Ensure packaging requirements for display machines and retail programs are communicated to engineering and channel teams.

Production Readiness

• Ensure packaging components, documentation, and specifications are ready for production builds.
• Confirm readiness for packaging production with suppliers and internal teams.
• Ensure all packaging deliverables are uploaded and properly documented within Arena PLM.

Governance & Approvals

• Drive packaging approvals including packaging briefs, prototypes, and final packaging sign-off.
• Ensure required packaging approvals are completed prior to build readiness.
• Own packaging-related ECR/ECOs following mass production.

Required

• Bachelor's degree in Packaging Engineering, Engineering, Supply Chain, Operations, or related field.
• 5+ years of experience managing packaging programs or packaging development within hardware or consumer products.
• Experience managing packaging development within NPI product development cycles.
• Strong cross-functional program management skills.
• Experience working with global suppliers and manufacturing partners.
• Familiarity with PLM systems (Arena or similar).

Preferred

• Experience with consumer electronics or retail packaging programs.
• Understanding of packaging manufacturing processes and packaging materials.
• Experience managing packaging development across global teams.

We've Got You Covered

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You'll also receive exclusive employee discounts-and best of all, you'll be surrounded by some of the most talented, creative, and curious minds out there.

A Quick Note Before You Apply...

Cricut is in an exciting chapter of transformation. We're evolving fast-refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person-but it's not for everyone.

We're looking for A-players-people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on.

Here's what makes someone a great fit for this role (and for this moment at Cricut):

• You move with urgency. You don't wait for perfect clarity to act-you start, learn, and adjust.
• You set high standards. You take ownership, deliver quality, and hold yourself accountable.
• You stay focused when things move fast. You prioritize what matters most and tune out the noise.
• You collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy.
• You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact-because technology and creativity go hand-in-hand here.

One More Thing (It's a Big One)

This role is in-office at least 4-5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you're energized by working alongside smart, kind, creative people-and love those hallway conversations that spark the next great idea-you'll feel right at home.

If you're looking for a fully remote role, this may not be the right fit. But if you're excited by challenge, purpose, and building something better-let's make something amazing together.

Relocation Statement:

• This position is eligible for relocation assistance.

What to Do Next: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways - include that information too. You can be sure that Cricut is an employer who values individuality, equality and diversity, so tell us what you're all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.

Cricut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.