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Response Manager Jobs (NOW HIRING)

ERL LLC

JUNIOR RESPONSE MANAGER

Middleburg Heights, OH · On-site

$28 - $32/hr

Junior Response Manager Environmental Restoration, LLC is an employee-owned company providing cost-effective environmental services including emergency response, industrial cleaning, remediation ...

ARM

Cybersecurity Incident Response Manager

Austin, TX · On-site

$164K - $223K/yr

Arm is seeking a passionate, experienced Cyber Incident Response Manager to join our growing Cyber Defence Operations (CDO) team, protecting Arm against current and future cyber-attacks! Situated ...

ARM

Cybersecurity Incident Response Manager

Austin, TX · Hybrid

$164K - $223K/yr

Arm is seeking a passionate, experienced Cyber Incident Response Manager to join our growing Cyber Defence Operations (CDO) team, protecting Arm against current and future cyber-attacks! Situated ...

USES GROUP

Emergency Response Manager

Beaumont, TX

Emergency Response Manager will handle all billing, waste disposal, inventory management, and notification needs for the division's emergency response work. DUTIES AND RESPONSIBILITIES: • Evaluate ...

ERL LLC

TRAVELING RESPONSE MANAGER

Bloomfield, CT · On-site

$75K - $115K/yr

TRAVELING RESPONSE MANAGER Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services include Emergency Response, Site ...

ERL LLC

TRAVELING RESPONSE MANAGER

Binghamton, NY · On-site

$75K - $115K/yr

TRAVELING RESPONSE MANAGER Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services include Emergency Response, Site ...

ERL LLC

TRAVELING RESPONSE MANAGER

Warminster, PA · On-site

$75K - $115K/yr

TRAVELING RESPONSE MANAGER Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services include Emergency Response, Site ...

ERL LLC

TRAVELING RESPONSE MANAGER

Garner, NC · On-site

$75K - $115K/yr

TRAVELING RESPONSE MANAGER Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services include Emergency Response, Site ...

ERL LLC

KC Environmental Response Manager

Olathe, KS · On-site

$110K - $114K/yr

Environmental Response Manager Environmental Restoration LL C is an Employee-Owned company and a provider of cost-effective hazardous wastes material management and removal services. Our services ...

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Response Manager information

What is the difference between Response Manager vs Customer Service Representative?

AspectResponse ManagerCustomer Service Representative
CredentialsTypically requires experience in customer support, communication skills, and sometimes management trainingUsually requires high school diploma or equivalent; customer service skills
Work EnvironmentSupervises support teams, manages customer interactions, and develops response strategiesHandles customer inquiries via phone, email, or chat in call centers or retail settings
Industry UsageCommon in tech, retail, and service industries managing customer responsesWidespread across various industries as frontline support

The Response Manager oversees customer response strategies and team management, focusing on improving communication processes. In contrast, the Customer Service Representative directly interacts with customers to resolve issues. While both roles require strong communication skills, the Response Manager has a broader strategic and supervisory focus, whereas the Customer Service Representative handles day-to-day customer interactions.

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Response Manager jobs near you
Infographic showing various Response Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Emergency Response Manager

Caturus Management Services, LLC

Houston, TX • On-site

Full-time

Re-posted 2 days ago

Job description

Emergency Response Manager
Department: HSSE
Employment Type: Full Time
Location: US TX Houston - Corporate Office
Description
About Us:
The Caturus platform founded by Kimmeridge - an alternative asset manager focused on the energy sector - supports Kimmeridge's overarching goal of providing low-cost energy on demand with the lowest carbon footprint.
Kimmeridge's vision in creating Caturus is to build the only independent, fully integrated natural gas and LNG export platform in the U.S. through a combination of its upstream operations and via Commonwealth LNG, a 9.5 million tonnes per annum liquefied natural gas export terminal in southwestern Louisiana on the U.S. Gulf Coast. The combined entities are committed to delivering responsibly sourced, low-emission fuel to domestic and international markets.
Caturus is a Houston-based, private exploration and production company seeking to materially grow production through development of deep, high pressure, dry gas windows of the Eagle Ford and Austin Chalk, as well as Haynesville formations located in Texas and Louisiana while maintaining a relentless focus on safety.
Commonwealth LNG was founded by industry veterans who decided to re-engineer the LNG construction model. Using proven best practices, Commonwealth is committed to building a world-class LNG export facility while focusing on safety, managing risk and achieving best-in-class environmental standards.
Job Description
Position Summary:
This position leads emergency preparedness, response, and crisis management enterprise-wide, across both our US onshore upstream operations and Commonwealth LNG. The role ensures emergency response plans, organization, resources, training, and exercises are in place, compliant, and effective, and that Caturus can respond to and recover from any credible incident - from a wellsite or pipeline event to a major incident at the LNG terminal.
This position ensures emergency response arrangements meet PHMSA and FERC emergency response plan (ERP) requirements, are aligned with the National Incident Management System (NIMS) and Incident Command System (ICS), and are integrated with local responders, mutual-aid partners, and government agencies. The role has no direct reports and delivers through technical authority, influence, and the direction of specialist consultants and contractors. This role supports operations across all Caturus assets and will be located in Houston, TX, with travel and on-call duty.
Key Accountabilities:
  • Develop, own, and maintain corporate Emergency Response Plans (ERPs), incident and crisis management plans, and business continuity arrangements across upstream and Commonwealth LNG.
  • Maintain the Commonwealth LNG facility ERP to 49 CFR Part 193 / NFPA 59A, covering response to controllable emergencies, recognition of uncontrollable emergencies, coordination with local officials, and evacuation.
  • Maintain pipeline emergency response procedures to 49 CFR 192.615 (gas) and 195.402 (hazardous liquids), and ensure public-awareness programs align with API RP 1162.
  • Ensure compliance with FERC emergency planning for the LNG terminal under the Natural Gas Act, including the Emergency Response Plan and Emergency Response / Cost-Sharing Plan, and coordination with the USCG Waterway Suitability Assessment.
  • Ensure PHMSA compliance across LNG (49 CFR 193) and pipelines (49 CFR 192 / 195), and lead liaison during regulatory inspections.
  • Maintain awareness of related requirements, including OSHA HAZWOPER (29 CFR 1910.120) and EPA SPCC / Facility Response Plans and OPA 90.
  • Establish and maintain the company Incident Command System aligned to NIMS / FEMA, including the Emergency Operations Center (EOC) and Crisis Management Team.
  • Define ER organization, on-call rosters, escalation and notification protocols, and 24/7 response readiness across assets.
  • Build and deliver emergency response training and competency programs for responders, incident commanders, and crisis team members (including ICS / NIMS certification). • Plan, lead, and evaluate a calendar of drills and exercises (tabletop, functional, full-scale) consistent with HSEEP, and close out lessons learned.
  • Build and sustain relationships with local fire services, LEPCs, emergency management agencies, the USCG, mutual-aid groups, and oil spill response organizations (OSROs).
  • Prepare and submit required notifications and post-incident reports to regulators and agencies within mandated timeframes.
  • Scope, direct, and quality-assure specialist consultants and contractors supporting emergency planning, training, exercises, and response.
  • Ensure compliance with health, safety, and environmental policies, procedures, and documentation standards. Any other duties or responsibilities as assigned by the supervisor.

Qualifications
Education, Certificates, and Licenses:
  • Bachelor's degree required in Emergency Management, Fire / Safety Engineering, Environmental Science, Engineering, or a related field (or equivalent operational experience).
  • Certified Emergency Manager (CEM) and completed FEMA ICS / NIMS training preferred; HAZWOPER certification advantageous.

Experience:
  • 10+ years of experience in emergency response / crisis management within oil and gas required.
  • US onshore upstream (E&P) experience required; global upstream experience preferred.
  • LNG experience required, including facility and marine/terminal emergency response.
  • Demonstrated experience developing regulator-approved ERPs and leading exercises and live incident response.
  • Experience working under a FERC-regulated Emergency Response Plan (ERP) required, including development of the ERP during construction and sustainment of the ERP during operations.
  • Experience interfacing with PHMSA, FERC, USCG, and local emergency response agencies preferred.

Knowledge, Skills, and Abilities:
  • Deep knowledge of oil and gas emergency response management across upstream and LNG.
  • Thorough understanding of PHMSA and FERC ERP requirements, including 49 CFR 193, 49 CFR 192 / 195, FERC LNG ERP / cost-sharing obligations, and the USCG Waterway Suitability Assessment.
  • Command of NIMS, ICS, and FEMA doctrine; formal ICS training (ICS-100/200/300/400, IS-700/800).
  • Familiarity with NFPA 59A, OSHA HAZWOPER, OPA 90, and EPA FRP/SPCC.
  • Ability to manage and direct specialist consultants and contractors.
  • Strong leadership, decision-making under pressure, communication, and stakeholder-coordination skills.

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