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Response Manager Jobs (NOW HIRING)

Kia America

Sr. Incident Response Manager

Irvine, CA

Status Exempt General Summary The Senior Incident Response (IR) Manager provides strategic and operational leadership for detecting, responding to, and eradicating cyber threats targeting Kia America ...

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Response Manager information

What is the difference between Response Manager vs Customer Service Representative?

AspectResponse ManagerCustomer Service Representative
CredentialsTypically requires experience in customer support, communication skills, and sometimes management trainingUsually requires high school diploma or equivalent; customer service skills
Work EnvironmentSupervises support teams, manages customer interactions, and develops response strategiesHandles customer inquiries via phone, email, or chat in call centers or retail settings
Industry UsageCommon in tech, retail, and service industries managing customer responsesWidespread across various industries as frontline support

The Response Manager oversees customer response strategies and team management, focusing on improving communication processes. In contrast, the Customer Service Representative directly interacts with customers to resolve issues. While both roles require strong communication skills, the Response Manager has a broader strategic and supervisory focus, whereas the Customer Service Representative handles day-to-day customer interactions.

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Infographic showing various Response Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Fundraising Direct Response Manager

Reading Is Fundamental

Washington, DC • Hybrid

$70K/yr

Full-time

Re-posted 21 days ago

Job description

Overview

Now Hiring! Fundraising Direct Response Manager

Full-Time | Exempt Position

Job Summary

Reading Is Fundamental (RIF) is seeking a collaborative and results-driven Fundraising Direct Response Manager. In this role, you’ll play a pivotal part in advancing RIF’s donor growth and revenue strategies. This position focuses on implementing innovative, omnichannel fundraising campaigns across both digital and traditional platforms—including paid advertising, social media, SMS, and direct mail.

What’s in It for You

  • Medical, dental, and vision insurance.
  • Basic life insurance plan.
  • 403(b) retirement savings plan.
  • Paid time off (PTO), including vacation, personal time, and bereavement leave.
  • 13 paid holidays annually.
  • Short-term disability (STD) and long-term disability (LTD) coverage.
  • Hybrid work environment (Onsite 3x a week).

What You’ll Do

  • Plan and execute robust, creative, and conversion-driven omnichannel fundraising campaigns.
  • Lead strategy, execution, and optimization of digital fundraising and direct mail efforts to acquire new donors, re-engage lapsed supporters, and retain existing donors.
  • Collaborate cross-departmentally to align fundraising strategies and messaging with broader organizational goals.
  • Use data and analytics to evaluate campaign performance, track donor behavior, and inform future strategies to improve response rates and ROI.
  • Ensure compliance with fundraising regulations, data privacy laws, and digital marketing best practices.
  • Oversee the development, implementation, and optimization of campaigns on RIF.org, ensuring alignment with fundraising and organizational goals.
  • Create targeted email, social media, advertising, and SMS campaigns to engage donors throughout the giving cycle.

What You’ll Need

  • Bachelor’s degree in marketing, communications, nonprofit management, or a related field (or equivalent experience).
  • 3+ years of experience in nonprofit fundraising or digital marketing, with at least 2 years leading successful digital fundraising initiatives.
  • Proficiency with CRM systems (e.g., Salesforce, Raiser’s Edge), online fundraising platforms (e.g., Classy, Engaging Networks), and analytics/marketing tools (e.g., email automation, Google Analytics, Tag Manager).
  • Strong knowledge of SEO, SEM, social media advertising, and conversion-optimized campaign development.
  • Excellent project management skills, including experience coordinating vendors and managing timelines and budgets.
  • Strong communication and analytical abilities with a data-driven, audience-focused approach.

Who We Are

Reading Is Fundamental (RIF) is the nation’s leading children’s literacy nonprofit. We focus on disrupting the U.S. literacy crisis by bringing the joy of reading to children to create skilled readers. By bringing books and reading resources to kids, we inspire the joy of reading, sparking imaginations and possibilities that put children on a path to reading proficiency.

Visit us at www.rif.org