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Response Manager Jobs (NOW HIRING)

ERL LLC

TRAVELING RESPONSE MANAGER

Binghamton, NY · On-site

$75K - $115K/yr

TRAVELING RESPONSE MANAGER Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services include Emergency Response, Site ...

ERL LLC

TRAVELING RESPONSE MANAGER

Warminster, PA · On-site

$75K - $115K/yr

TRAVELING RESPONSE MANAGER Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services include Emergency Response, Site ...

ERL LLC

KC Environmental Response Manager

Olathe, KS · On-site

$110K - $114K/yr

Environmental Response Manager Environmental Restoration LL C is an Employee-Owned company and a provider of cost-effective hazardous wastes material management and removal services. Our services ...

State of Washington

DSHS OOS Response Manager

Olympia, WA · On-site +1

$72K - $132K/yr

As a Response Manager, you will bring your skills in process improvement, training, emergency management, GIS, and communications to help us raise the bar in emergency preparedness and response. Some ...

State of Washington

DSHS OOS Response Manager

Olympia, WA · On-site +1

$72K - $132K/yr

Description DSHS, Office of Emergency Management, Response Manager You are an experienced emergency management professional interested in the opportunity to develop and implement emergency response ...

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Response Manager information

What is the difference between Response Manager vs Customer Service Representative?

AspectResponse ManagerCustomer Service Representative
CredentialsTypically requires experience in customer support, communication skills, and sometimes management trainingUsually requires high school diploma or equivalent; customer service skills
Work EnvironmentSupervises support teams, manages customer interactions, and develops response strategiesHandles customer inquiries via phone, email, or chat in call centers or retail settings
Industry UsageCommon in tech, retail, and service industries managing customer responsesWidespread across various industries as frontline support

The Response Manager oversees customer response strategies and team management, focusing on improving communication processes. In contrast, the Customer Service Representative directly interacts with customers to resolve issues. While both roles require strong communication skills, the Response Manager has a broader strategic and supervisory focus, whereas the Customer Service Representative handles day-to-day customer interactions.

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Response Manager jobs near you
Infographic showing various Response Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

TRAVELING RESPONSE MANAGER

ERL LLC

Binghamton, NY • On-site

$75K - $115K/yr

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Manage and oversee emergency response, site remediation, environmental construction, and specialty technical services at hazardous waste sites.

  • Develop site safety plans, manage response personnel, and ensure proper execution of cleanup operations involving hazardous substances.

  • Coordinate with subcontractors, manage site costs, and ensure compliance with hazardous waste transportation and disposal regulations.

Job description

TRAVELING RESPONSE MANAGER
Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services include Emergency Response, Site Remediation, Environmental Construction, and Specialty Technical Services. Since 1997, we have been a remediation contractor for federal, state, local agencies and private sector clients, providing services nationwide from our St. Louis corporate headquarters and from our 23 regional offices located across the United States.
Working as a Response Manager comes with a lot of responsibility as a result, we are looking to hire people who possess strong knowledge of hazmat, and emergency response procedures and who have exceptional leadership qualities. Managers often have to work in extreme conditions, and need to possess exceptional time management skills, be able to multi-task, and be able to work towards tight deadlines. Frequent and extensive travel is required.
Why work for Environmental Restoration?
  • Competitive wages
  • 100% Employee owned and operated.
  • After Hour Call Out Incentives
  • Guaranteed 40hrs a week
  • Comprehensive health benefits coverage
  • 401K eligibility after one year with company match
  • Paid time off and company paid training.
  • Career growth potential
  • Positive and safe work environments
  • Health and Safety is our #1 priority: PROS - Pause, Review, Observe, Start

Ideal candidates will have at least:
  1. Four (4) years of direct on-scene response experience in the cleanup of hazardous substances, oil and other contaminants or pollutants at a site, to include the development of site safety plans, heavy equipment operation and field construction, or other discipline directly related to the requirements of the contract OR A Bachelor's degree in a related field such as physical, chemical or biological science, engineering, or construction management from an accredited college or university. One (1) year of direct on-scene response experience in the clean-up of hazardous substances, oil and other contaminants or pollutants at a site, to include the development of site safety plans, heavy equipment operation and field construction, or other discipline directly related to the requirements of the contract.
  2. One (1) year of the required experience must be in a capacity of site project manager, managing and supervising multi-disciplinary response personnel for emergency response actions involving hazardous substances, oil and other contaminants or pollutants at a site.
  3. Working and professional knowledge of oil, petroleum, and hazardous substance disposal regulations, including, at a minimum but not limited to, ability to correctly complete hazardous waste manifests, knowledge of types of analytical information required for waste profiling, knowledge of and ability to profile and assign to wastes their proper regulatory classifications.
  4. Working and professional knowledge of hazardous materials transportation regulations. Ability to, at a minimum, identify proper shipping containers, determine correct shipping labels and hazardous waste marks on containers, assign hazard class, group and proper shipping name to the wastes, and determine placarding needs for hazardous materials transportation in accordance with US DOT regulations.
  5. Ability to prepare written technical reports covering all aspects of removal operations, including but not limited to, hazardous evaluation, waste profiling, transportation and disposal, data evaluation, and day-to-day summary of site operations.
  6. Ability to manage and ensure proper execution of multiple simultaneous subcontracts of varying type and complexity. Serves as contractor point-of-contact with subcontractors. Ability to independently negotiate and resolve subcontractor disputes.
  7. Knowledge of site cost management systems used to track and document site costs on a daily basis. Ability to operate the computer software and prepare daily cost reports.
  8. Knowledge of OSHA health and safety regulations regarding hazardous waste site and general construction site operations. Ability to prepare, and modify site specific health and safety plans in accordance with EPA and OSHA regulations, policies, and procedures. Ability to serve as site safety officer.
  9. Knowledge of theory of operation and ability to calibrate and use field screening instrumentation such as organic vapor analyzers, combustible gas indicators, toxic gas meters, portable gas chromatographs, pH/Conductivity meters, and radiation monitors to measure the presence of chemical, explosive and radiological hazards at cleanup sites. Ability to interpret data and evaluate hazards from survey results.

* Multi-disciplinary skills are those possessed by a professional such as a site safety officer, chemist, geologist, or engineer and those possessed by non-professionals such as a foremen, equipment operators, lab technicians, and laborers.
JOB REQUIREMENTS
Frequent and extensive travel is required
Pass a pre-employment drug screen, criminal background check, and physical exam.
Legally eligible to work in the United States (Verified through E-Verify)
Must be able to interpret and follow written and oral instructions and assignments.
Able to wear full respirator
Able to work in confined spaces
Regularly lift and carry 50 pounds
Environmental experience, hazardous waste experience and certification (i.e. OSHA 40hr HAZWOPER).
Environmental Restoration is an equal opportunity employer, and as such, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, genetic information, ancestry, sex, sexual orientation, gender identity, disability, status as a protected veteran, or national origin.
EOE/AA M/F/Vets/Disabled

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