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Incident Response Manager

Oak Brook, IL · On-site

Incident Response Manager MUST HAVE: * 5+ years' hands-on experience in Incident Response management * Experience with legal operations * Experience working with a SOC/NOC * Hands-on experience with ...

Sygnia

Incident Response Manager

Manhattan, NY · On-site +1

As an Incident Response Manager, you will oversee the delivery of complex engagements, supporting clients remotely and onsite as engagement needs require, while serving as a technical subject matter ...

Crowe LLP

Incident Response Manager

The Woodlands, TX · On-site

The Incident Response Manager serves as a senior technical leader responsible for managing complex cybersecurity incident response engagements, mentoring and developing incident responders ...

Motif India Infotech

Incident Response Manager

Austin, TX · Remote

$120K - $140K/yr

  • Medical

  • PTO

As an Incident Response Manager working remote in the United States, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company ...

TTEC

Incident Response Manager

Austin, TX · Remote

$120K - $140K/yr

  • Medical

  • PTO

Incident Response Manager Apply now Save jobSaved job Your potential has a place here with TTECs award-winning employment experience. As an Incident Response Manager working remote in the United ...

Crowe LLP

Incident Response Manager

Sarasota, FL · On-site

The Incident Response Manager serves as a senior technical leader responsible for managing complex cybersecurity incident response engagements, mentoring and developing incident responders ...

TTEC

Incident Response Manager

Austin, TX · On-site

$120K - $140K/yr

  • Medical

  • PTO

As an Incident Response Manager working remote in the United States, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company ...

Crowe LLP

Incident Response Manager

Chicago, IL · On-site

The Incident Response Manager serves as a senior technical leader responsible for managing complex cybersecurity incident response engagements, mentoring and developing incident responders ...

Crowe LLP

Incident Response Manager

Denver, CO · On-site

The Incident Response Manager serves as a senior technical leader responsible for managing complex cybersecurity incident response engagements, mentoring and developing incident responders ...

Crowe LLP

Incident Response Manager

Tallahassee, FL · On-site

The Incident Response Manager serves as a senior technical leader responsible for managing complex cybersecurity incident response engagements, mentoring and developing incident responders ...

Crowe

Incident Response Manager

Chicago, IL · On-site

The Incident Response Manager will be responsible for managing complex cybersecurity incident response engagements, mentoring incident responders, and serving as a trusted advisor to clients during ...

Fluidstack

Incident Response Manager

San Francisco, CA · On-site

$172K - $258K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You've managed and grown a team of senior responders while staying in the on-call rotation yourself ... Incident response bridging cyber, physical, and OT or ICS surfaces. Experience at critical ...

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Response Manager information

What is the difference between Response Manager vs Customer Service Representative?

AspectResponse ManagerCustomer Service Representative
CredentialsTypically requires experience in customer support, communication skills, and sometimes management trainingUsually requires high school diploma or equivalent; customer service skills
Work EnvironmentSupervises support teams, manages customer interactions, and develops response strategiesHandles customer inquiries via phone, email, or chat in call centers or retail settings
Industry UsageCommon in tech, retail, and service industries managing customer responsesWidespread across various industries as frontline support

The Response Manager oversees customer response strategies and team management, focusing on improving communication processes. In contrast, the Customer Service Representative directly interacts with customers to resolve issues. While both roles require strong communication skills, the Response Manager has a broader strategic and supervisory focus, whereas the Customer Service Representative handles day-to-day customer interactions.

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Response Manager jobs near you
Infographic showing various Response Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Incident Response Manager

360 IT Professionals

Oak Brook, IL

Full-time

Re-posted 18 days ago

Job description

Company Description

We are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delivery. We are leaders in providing additional custom IT Services with a proficient approach towards development of emerging mobile-based applications and web based application development. We are emerging as one of the largest private talent sourcing and management firms in the US.

Our client, one of the leading ICT for development - ICT4D - organization, providing low cost solutions using ICT to tackle poverty and to overcome disadvantage, working closely with local communities seeks an accomplished Incident Response Manager.

Job Description

Role:-Incident Response Manager
Location: - Oak Brook, IL
Duration:-6 Months Contract-To-Hire

MUST HAVE:

  • 5+ years' hands-on experience in IT
  • Experience with legal operations
  • Experience working with a SOC/NOC
  • Hands-on experience with security and access technologies
  • Experience in incident management
  • Experience with prevention and threat detection devices
  • Excellent communication & leadership skills

NICE TO HAVE:

  • Bachelor's degree or higher
  • Strong strategy, process and policy development experience
Qualifications

Incident Response Management

Additional Information

I would love to talk to you if you think this position suits your interest.

If you are looking for rewarding employment and a company that puts its employees first, we would like to work with you. We also offer group health insurance.

NOTE: "Candidates that are offered a position are required to pass pre-employment drug and background screening"

Apply