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Response Manager Jobs in Georgia (NOW HIRING)

Lead and manage cyber incident response activities, including triage, containment, eradication, and recovery efforts for client incidents * Oversee and coordinate incident investigations across cyber ...

In addition to emergency response, the role includes safety patrols, equipment inspections, permit ... Respond to/manage fire and gas alarms. * Provide emergency medical care, including CPR/AED ...

This position reports to the Incident Response Manager, Cyber Defense Center and is based in the Global Headquarters of NCR in Midtown Atlanta. Key Responsibilities * Effectively apply corporate ...

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Response Manager information

What are the 4 pillars of EM?

For a Response Manager, the four pillars of Emergency Management (EM) are preparedness, mitigation, response, and recovery. These pillars guide effective planning, coordination, and execution during emergencies, often supported by skills in communication, leadership, and use of emergency management tools.

What is the highest paying first responder job?

The highest paying first responder jobs are typically paramedics and emergency medical services (EMS) directors, with paramedics earning a median annual salary of around $45,000 to $50,000, and EMS directors earning over $70,000. Fire chiefs and police chiefs also have high earning potential, often exceeding $100,000 with experience and advanced certifications.

What is the difference between Response Manager vs Customer Service Representative?

AspectResponse ManagerCustomer Service Representative
CredentialsTypically requires experience in customer support, communication skills, and sometimes management trainingUsually requires high school diploma or equivalent; customer service skills
Work EnvironmentSupervises support teams, manages customer interactions, and develops response strategiesHandles customer inquiries via phone, email, or chat in call centers or retail settings
Industry UsageCommon in tech, retail, and service industries managing customer responsesWidespread across various industries as frontline support

The Response Manager oversees customer response strategies and team management, focusing on improving communication processes. In contrast, the Customer Service Representative directly interacts with customers to resolve issues. While both roles require strong communication skills, the Response Manager has a broader strategic and supervisory focus, whereas the Customer Service Representative handles day-to-day customer interactions.

What skills are needed for an ERT?

A Response Manager in an Emergency Response Team (ERT) needs strong communication, leadership, and problem-solving skills. Knowledge of safety protocols, emergency procedures, and relevant certifications such as CPR or first aid are also important. Additionally, the ability to work under pressure and coordinate with team members is essential.

What manager jobs make the most money?

Senior management roles such as Chief Executive Officers (CEOs), Chief Operating Officers (COOs), and Vice Presidents tend to have the highest salaries among manager positions. Industries like finance, technology, and healthcare often offer the highest compensation for these roles, which typically require extensive experience and leadership skills.
What are popular job titles related to Response Manager jobs in Georgia? For Response Manager jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Response Manager jobs? Cities in Georgia with the most Response Manager job openings:

Incident Response Manager

Fortuna Cysec Inc

Atlanta, GA โ€ข On-site

Full-time

Posted 24 days ago


Job description

Description:

Company Overview


Fortuna Cysec delivers unified cybersecurity operations through TheFense platformโ€”our integrated MDR, SIEM, EDR, and response ecosystem designed for regulated industries, nonprofits, healthcare, education, and mission-driven organizations. Our global SOC/NOC operates 24ร—7ร—365, providing real-time visibility, rapid containment, and deep technical expertise across diverse customer environments.

We are expanding our Incident Response leadership team with a hands-on technical manager who thrives in fast-moving investigations and can guide customers through their most critical security events.


Role Summary

The Cybersecurity Incident Response Manager leads and directly participates in high-severity investigations across Fortuna Cysecโ€™s customer base. This role blends technical depth, operational leadership, and customer-facing communication. You will serve as the senior escalation point for complex incidents, drive containment and remediation, and strengthen TheFense platformโ€™s detection and response capabilities.


Requirements:

Lead and Execute Incident Response

ยท Command all phases of incident responseโ€”triage, investigation, containment, eradication, and recoveryโ€”while performing hands-on technical analysis.

ยท Analyze EDR telemetry, SIEM alerts, network logs, cloud audit logs, and identity events across Microsoft, AWS, and hybrid environments.

ยท Execute containment actions including endpoint isolation, identity disablement, MFA resets, OAuth token revocation, and firewall/network segmentation changes.

ยท Conduct forensic acquisition and analysis using Velociraptor, KAPE, FTK, EnCase, and Volatility.

ยท Reverse-engineer or sandbox suspicious binaries/scripts to determine behavior and impact.

ยท Lead hypothesis-driven threat hunts mapped to MITRE ATT&CK using TheFenseโ€™s unified telemetry.

Strengthen IR Operations

ยท Oversee daily IR operations across global SOC/NOC teams, ensuring SLA adherence and seamless follow-the-sun handoffs.

ยท Review and enhance IR playbooks, runbooks, and automated response actions within TheFense.

ยท Ensure high-quality incident documentation, evidence handling, and customer-ready reporting.

ยท Conduct root-cause analysis and deliver technically detailed post-incident reviews.

ยท Partner with engineering to refine detection logic, reduce false positives, and improve automation.

Engage Directly with Customers

ยท Serve as the technical authority during active breaches, guiding CISOs, IT directors, and executive stakeholders.

ยท Deliver clear, concise briefings that include attack path analysis, forensic findings, and prioritized remediation steps.

ยท Support customer teams with hands-on remediation across identity, cloud, endpoint, and email ecosystems.

ยท Provide strategic recommendations aligned with NIST, CIS Controls, and Fortuna Cysec best practices.

Advance Threat Intelligence and Detection

ยท Translate emerging threat intelligence into new detection rules, response playbooks, and threat-hunting queries.

ยท Validate detection logic through lab testing, simulated attacks, and historical telemetry review.

ยท Identify detection gaps and collaborate with TI teams to enrich investigations with IOCs and adversary behavior patterns.

Build Team and Platform Maturity

ยท Mentor analysts across global SOC/NOC teams in IR, forensics, cloud investigations, and threat hunting.

ยท Develop internal tooling and automation using Python or PowerShell.

ยท Participate in tabletop exercises, purple-team engagements, and breach simulations.

ยท Contribute to the evolution of TheFense platform by evaluating new telemetry sources and response capabilities.

Required Qualifications

  • 5โ€“10+ years of hands-on experience in incident response, threat hunting, SOC operations, or digital forensics.
  • Deep technical expertise with EDR platforms (Microsoft Defender, SentinelOne, CrowdStrike, Carbon Black).
  • Strong SIEM experience with log parsing, correlation, and custom detection creation (Wazuh, Microsoft Sentinel, Elastic, Splunk).
  • Strong Windows Servers, Office 365 & Azure EntraID / Intune Experience
  • Hands-on experience with cloud IR in Azure, AWS, and hybrid environments.
  • Proficiency with forensic tools (Velociraptor, KAPE, FTK, EnCase) and memory analysis frameworks (Volatility).
  • Strong understanding of identity security (Entra ID, Okta), email security (M365, Proofpoint), and SaaS compromise patterns.
  • Familiarity with MITRE ATT&CK, NIST 800-61, CIS Controls, ISO 27035.
  • Ability to communicate complex technical findings to both technical and executive audiences.
  • Relevant certifications: GCIA, GCFA, GCIH, GNFA, CISSP, or equivalent experience.

Preferred Qualifications

  • Experience in an MDR, MSSP, or IR consulting environment.
  • Scripting/automation skills in Python or PowerShell.
  • Experience with malware analysis, cloud forensics, or identity compromise investigations.
  • Experience supporting regulated industries (HIPAA, FERPA, PCI-DSS, SOX, CJIS) and mission-driven organizations.


Fortuna Cysec is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.