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Residential Program Jobs in Springfield, MA (NOW HIRING)

Community Residences

Program Lead

East Hartford, CT · On-site

... or Residential Program Manager within 24 hours. 6. Once Medication Certified, administer medication to clients at prescribed times; in accordance with agency policy and DDS regulatory standards.

May Institute

Assistant Program Coordinator

Chicopee, MA · On-site

$22 - $23/hr

ASSISTANT PROGRAM COORDINATOR (APC) - Adult Residential Program Easthampton, Westfield, and Wilbraham, MA Grow. Support. Step into leadership. As an Assistant Program Coordinator (APC), you'll ...

Behavioral Health Network

Program Manager

Holyoke, MA · On-site

In the Developmental Services program , we provide 24-hour staffed residential, family support, advocacy, and day services to support individuals with developmental disabilities. We value the ...

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All JobsResidential Program JobsResidential Program Jobs in Springfield, MA

Residential Program information

See Springfield, MA salary details

$10

$19

$42

How much do residential program jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for residential program in Springfield, MA is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $22.26 per hour, depending on experience, location, and employer.

What is a residential program?

A Residential Program is a structured living arrangement where individuals reside on-site to receive support, care, or treatment for specific needs such as mental health, substance use, disabilities, or behavioral challenges. These programs offer 24-hour supervision and a safe, supportive environment designed to help residents achieve personal goals, develop life skills, and transition to more independent living. Residential Programs can be short-term or long-term and are often run by specialized agencies or organizations. The specific services and structure of a Residential Program vary depending on the population served and the program’s goals.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need experience in social services, a relevant degree (such as social work or psychology), and knowledge of regulatory requirements for residential care. Familiarity with case management software, incident reporting systems, and compliance documentation is often necessary. Leadership, problem-solving, and strong interpersonal skills are crucial for supporting staff and residents alike. These competencies ensure effective program administration, high-quality care, and a safe, supportive environment for residents.

What are some common challenges faced by staff working in a residential program, and how can they be addressed?

Staff in residential programs often encounter challenges such as managing diverse resident needs, handling crisis situations, and maintaining clear communication within the team. Balancing administrative responsibilities with direct support work can also be demanding. These challenges can be addressed through ongoing training, strong teamwork, regular supervision, and self-care practices. Open communication and collaboration with colleagues ensure residents receive consistent, high-quality care while supporting staff well-being.

What is the difference between Residential Program vs Residential Counselor?

AspectResidential ProgramResidential Counselor
CredentialsVaries; often includes certifications in mental health or social servicesTypically requires a high school diploma or equivalent; certifications in counseling or crisis intervention are common
Work EnvironmentResidential facilities, group homes, or treatment centersResidential facilities, group homes, or community settings
Employer & IndustryNonprofit organizations, government agencies, private treatment centersSimilar employers; focuses on direct client support
Job FocusOverseeing program operations, coordinating services, managing staffProviding direct support, counseling, and supervision to residents

The main difference is that a Residential Program refers to the overall structure or facility offering services, while a Residential Counselor is a staff member providing direct care and support to residents within that program.

What is a residential program worker?

A residential program worker is a professional who provides support and supervision to individuals living in residential treatment or care facilities. They assist with daily activities, implement care plans, and ensure a safe environment, often requiring communication skills and relevant certifications such as CPR or first aid. The role typically involves shift work and working closely with other healthcare or social service staff.

What are the most commonly searched types of Residential Program jobs in Springfield, MA?

The most popular types of Residential Program jobs in Springfield, MA are:

What are popular job titles related to Residential Program jobs in Springfield, MA?

For Residential Program jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Residential Program jobs in Springfield, MA look for?

The top searched job categories for Residential Program jobs in Springfield, MA are:

Residential Program jobs near you
Infographic showing various Residential Program job openings in Springfield, MA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,484 per year, or $19.9 per hour.

Residential Aide: Strickland- 7173

Community Health Resources

Manchester, CT • On-site

$19.28 - $25.44/hr

Part-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

Recognized as a Top Workplace for 13 consecutive years! Your career can mean different things in different workplaces. Apply with CHR now to see what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters.
JOB TITLE: Residential Aide
EMPLOYMENT TYPE: Part-time, 16 Hours
SCHEDULED HOURS: Friday/Saturday 11pm-7:30am
PROGRAM/LOCATION: Strickland; Manchester, CT
PC#: 1313
ABOUT THE PROGRAM: Strickland
An intensive residential program, providing 24-hour support services. Target population are individuals discharging from CVH.
ABOUT THE POSITION: Residential Aide
Duties & Responsibilities
  • Maintains physical environment and program standards to CHR, DMHAS, JCAHO and any other licensing standard
  • Monitors medications of all residents in accordance with the Adult residential medication policy and procedure.
  • Effectively utilizes appropriate communication methods/tools to transfer information to other staff regarding the day's events
  • Teaches and assists all residents in areas of rehab including nutrition and healthy living, meal preparation, hygiene, laundry, banking and budgeting, and basic home care skills.
  • Assists/Manages administrative functions and tasks at the direction of the supervisor
  • Prepares and facilitates educational and skill building groups and one to one intervention as directed by the treatment plan.
  • Collaborates and coordinate care with providers and families as needed.
  • Assists residents in addressing medical and psychiatric needs.
  • Maintains documentation in compliance with agency and program standards.
  • Participates in staff meetings, supervision, trainings and other meetings as assigned.
  • Additional duties as required.

QUALIFICATIONS:
Education: High School Diploma or equivalent.
Experience: Experience in Human Services with responsible work history.
Licensure/Certification/Registration: Valid driver's license required with good driving record. CPR & First Aid Certification required OR must obtain within 90 days of employment.
Why Join CHR?
Be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!
  • Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance premiums with added discounts on pet, home and auto!
  • Tuition reimbursement and professional development programs, including exclusive tuition discounts for CHR employees at several local colleges/universities
  • Career development opportunities! FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring offered at several programs
  • Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
  • Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!

And so much more! (Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility)
COMPENSATION*:
$19.28/hour min- $25.4421/hour max
*Actual rates within this range are determined at the time of offer and are based on relevant experience, as well as adherence to our internal equity policy. (Please note, for part-time positions this range would be pro-rated based on hours worked)
CHR is an equal opportunity employer, and we encourage all to apply.
Take the first step to a meaningful career and apply to CHR today!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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