ZipRecruiter

Log In

1

Residential Program Jobs in Springfield, MA (NOW HIRING)

ServiceNet

Program Director

Wilbraham, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNets Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead safe ...

ServiceNet

Program Director

Belchertown, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNets Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead safe ...

ServiceNet

Program Director

Palmer, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNets Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead safe ...

ServiceNet

Program Director

Chicopee, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNets Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead safe ...

ServiceNet

Program Director

Hadley, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNets Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead safe ...

ServiceNet

Program Director

Springfield, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNets Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead safe ...

ServiceNet

Program Director

Amherst, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNets Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead safe ...

ServiceNet

Program Director

Palmer, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNet's Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead ...

ServiceNet

Program Director

Agawam, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNet's Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead ...

ServiceNet

Program Director

Hadley, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNet's Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead ...

ServiceNet

Program Director

Chicopee, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNet's Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead ...

ServiceNet

Program Director

Wilbraham, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNet's Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead ...

ServiceNet

Program Director

Amherst, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNet's Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead ...

ServiceNet

Program Director

Belchertown, MA · On-site

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNet's Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead ...

next page

Showing results 1-20

All JobsResidential Program JobsResidential Program Jobs in Springfield, MA

Residential Program information

See Springfield, MA salary details

$10

$19

$42

How much do residential program jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for residential program in Springfield, MA is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residential Program Manager, and why are they important?

To thrive as a Residential Program Manager, you need experience in social services, a relevant degree (such as social work or psychology), and knowledge of regulatory requirements for residential care. Familiarity with case management software, incident reporting systems, and compliance documentation is often necessary. Leadership, problem-solving, and strong interpersonal skills are crucial for supporting staff and residents alike. These competencies ensure effective program administration, high-quality care, and a safe, supportive environment for residents.

What are some common challenges faced by staff working in a residential program, and how can they be addressed?

Staff in residential programs often encounter challenges such as managing diverse resident needs, handling crisis situations, and maintaining clear communication within the team. Balancing administrative responsibilities with direct support work can also be demanding. These challenges can be addressed through ongoing training, strong teamwork, regular supervision, and self-care practices. Open communication and collaboration with colleagues ensure residents receive consistent, high-quality care while supporting staff well-being.

What is a residential program worker?

A residential program worker provides support and supervision to individuals living in residential facilities, such as group homes or treatment centers. They assist with daily activities, ensure safety, and may help with behavioral or therapeutic goals, often requiring communication skills and relevant certifications. The role typically involves shift work and adherence to program policies.

What is the 3 month rule for jobs?

The 3 month rule in a residential program context often refers to a probationary period lasting three months, during which employee performance and suitability are evaluated. This period allows employers to assess skills, reliability, and fit for the role before offering permanent employment or benefits. It is common for staff working in residential settings to complete this period to ensure quality care and compliance with program standards.

What jobs pay 10,000 a month without a degree?

In the context of residential programs, high-paying roles such as experienced managers or specialized trainers can earn around $10,000 monthly without a formal degree, often requiring relevant experience, certifications, or skills. These positions typically involve leadership, coordination, or technical expertise within the program environment.

What is the difference between Residential Program vs Residential Counselor?

AspectResidential ProgramResidential Counselor
CredentialsVaries; often includes certifications in mental health or social servicesTypically requires a high school diploma or equivalent; certifications in counseling or crisis intervention are common
Work EnvironmentResidential facilities, group homes, or treatment centersResidential facilities, group homes, or community settings
Employer & IndustryNonprofit organizations, government agencies, private treatment centersSimilar employers; focuses on direct client support
Job FocusOverseeing program operations, coordinating services, managing staffProviding direct support, counseling, and supervision to residents

The main difference is that a Residential Program refers to the overall structure or facility offering services, while a Residential Counselor is a staff member providing direct care and support to residents within that program.

What is a Residential Program?

A Residential Program is a structured living arrangement where individuals reside on-site to receive support, care, or treatment for specific needs such as mental health, substance use, disabilities, or behavioral challenges. These programs offer 24-hour supervision and a safe, supportive environment designed to help residents achieve personal goals, develop life skills, and transition to more independent living. Residential Programs can be short-term or long-term and are often run by specialized agencies or organizations. The specific services and structure of a Residential Program vary depending on the population served and the program’s goals.

What is the highest paid, lowest stress job?

In the context of residential programs, roles such as case managers or administrative coordinators often have moderate pay and lower stress levels, especially when they involve predictable schedules and clear responsibilities. These positions typically require strong organizational skills and communication but tend to have less physical or emotional strain compared to frontline or high-pressure roles.
Residential Program jobs near you
Infographic showing various Residential Program job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,484 per year, or $19.9 per hour.
Registered Nurse - Residential Program

Registered Nurse - Residential Program

Multicultural Community Services Of The Pioneer Valley

Springfield, MA

$74K - $83K/yr

Full-time

Posted 2 days ago

Job description

Full-Time | 40 hours/week

Annual Salary range: $74,880-$83,200

Schedule: Monday–Friday, 9:00 AM – 5:00 PM

Location: Springfield, MA

Why Join Multicultural Community Services (MCS)?

Are you ready to make a meaningful difference in people’s lives? At Multicultural Community Services (MCS), we empower individuals to live independently and with dignity. We are seeking a compassionate and experienced Registered Nurse (RN) to support our residential programs and help deliver high-quality, person-centered care.

This is an opportunity to join a collaborative, mission-driven team dedicated to innovative and inclusive services for individuals with intellectual and developmental disabilities (ID/DD).

About Us

Multicultural Community Services (MCS) supports adults with developmental disabilities and co-occurring physical and mental health conditions. Our work is grounded in compassion, cultural awareness, and strong community connections.

Position Overview

The Residential RN provides clinical oversight and guidance to staff supporting individuals in residential settings. Working under the supervision of the Lead RN, this role focuses on care coordination, staff training, regulatory compliance, and ensuring the highest standards of health and safety.

You will collaborate closely with interdisciplinary team members to support holistic, person-centered care.

Key Responsibilities

Clinical Oversight & Collaboration

  • Provide clinical guidance to residential staff supporting individuals with ID/DD
  • Collaborate with the Lead RN, Clinical Director, PBS clinicians, and interdisciplinary team
  • Participate in team meetings to review plan of care and health outcomes

Health & Medication Management

  • Serve as a Medication Administration Program (MAP) consultant in accordance with DPH policies
  • Conduct physical assessments and respond to changes in individuals’ health status
  • Support safe hospital discharges and follow-up care

Training & Consulting

  • Provide MAP and health-related training to staff under the direction of the Lead RN
  • Serve as a resource for residential staff regarding incident follow-up, medical needs, and safe hospital discharges.

Compliance & Quality Assurance

  • Perform MAP audits and ensure compliance with DDS and DPH regulations
  • Adhere to standards set by DDS, DPPC (mandated reporting), and OQE indicators
  • Monitor infection control practices and safety procedures

Documentation & Reporting

  • Maintain accurate and timely medical records and documentation
  • Report and document medication errors, incidents, and health changes

Program Participation

  • Attend ISP meetings, MAP meetings, and medical appointments as needed
  • Support continuous quality improvement and best practices in care delivery
Required Qualifications
  • Active Registered Nurse (RN) license in the state of Massachusetts
  • Minimum of 2 years of RN experience (residential or community-based experience preferred)
  • Strong communication, organizational, and documentation skills
  • Ability to work effectively within a multidisciplinary team
  • Compassionate, patient-centered approach to care
  • Self-motivated and able to work independently
  • Must have reliable transportation and be willing to travel between residential sites throughout the workday within the greater Springfield area.
Preferred Qualifications
  • Experience working with individuals with intellectual and developmental disabilities
  • Strong knowledge of the Medication Administration Program (MAP)
  • Experience conducting audits and ensuring regulatory compliance
  • Experience training or presenting to groups
Supervision

This position reports directly to the Lead RN, who provides ongoing guidance, mentorship, and support.

Work Location

Multicultural Community Services, 1000 Wilbraham Rd, Springfield, MA 01109

How to Apply

To learn more, please visit: mcsnet.org