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Residential Program Jobs in Springfield, MA (NOW HIRING)

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Residential Program information

See Springfield, MA salary details

$10

$19

$42

How much do residential program jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for residential program in Springfield, MA is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residential Program Manager, and why are they important?

To thrive as a Residential Program Manager, you need experience in social services, a relevant degree (such as social work or psychology), and knowledge of regulatory requirements for residential care. Familiarity with case management software, incident reporting systems, and compliance documentation is often necessary. Leadership, problem-solving, and strong interpersonal skills are crucial for supporting staff and residents alike. These competencies ensure effective program administration, high-quality care, and a safe, supportive environment for residents.

What are some common challenges faced by staff working in a residential program, and how can they be addressed?

Staff in residential programs often encounter challenges such as managing diverse resident needs, handling crisis situations, and maintaining clear communication within the team. Balancing administrative responsibilities with direct support work can also be demanding. These challenges can be addressed through ongoing training, strong teamwork, regular supervision, and self-care practices. Open communication and collaboration with colleagues ensure residents receive consistent, high-quality care while supporting staff well-being.

What is a residential program worker?

A residential program worker provides support and supervision to individuals living in residential facilities, such as group homes or treatment centers. They assist with daily activities, ensure safety, and may help with behavioral or therapeutic goals, often requiring communication skills and relevant certifications. The role typically involves shift work and adherence to program policies.

What is the 3 month rule for jobs?

The 3 month rule in a residential program context often refers to a probationary period lasting three months, during which employee performance and suitability are evaluated. This period allows employers to assess skills, reliability, and fit for the role before offering permanent employment or benefits. It is common for staff working in residential settings to complete this period to ensure quality care and compliance with program standards.

What jobs pay 10,000 a month without a degree?

In the context of residential programs, high-paying roles such as experienced managers or specialized trainers can earn around $10,000 monthly without a formal degree, often requiring relevant experience, certifications, or skills. These positions typically involve leadership, coordination, or technical expertise within the program environment.

What is the difference between Residential Program vs Residential Counselor?

AspectResidential ProgramResidential Counselor
CredentialsVaries; often includes certifications in mental health or social servicesTypically requires a high school diploma or equivalent; certifications in counseling or crisis intervention are common
Work EnvironmentResidential facilities, group homes, or treatment centersResidential facilities, group homes, or community settings
Employer & IndustryNonprofit organizations, government agencies, private treatment centersSimilar employers; focuses on direct client support
Job FocusOverseeing program operations, coordinating services, managing staffProviding direct support, counseling, and supervision to residents

The main difference is that a Residential Program refers to the overall structure or facility offering services, while a Residential Counselor is a staff member providing direct care and support to residents within that program.

What is a Residential Program?

A Residential Program is a structured living arrangement where individuals reside on-site to receive support, care, or treatment for specific needs such as mental health, substance use, disabilities, or behavioral challenges. These programs offer 24-hour supervision and a safe, supportive environment designed to help residents achieve personal goals, develop life skills, and transition to more independent living. Residential Programs can be short-term or long-term and are often run by specialized agencies or organizations. The specific services and structure of a Residential Program vary depending on the population served and the program’s goals.

What is the highest paid, lowest stress job?

In the context of residential programs, roles such as case managers or administrative coordinators often have moderate pay and lower stress levels, especially when they involve predictable schedules and clear responsibilities. These positions typically require strong organizational skills and communication but tend to have less physical or emotional strain compared to frontline or high-pressure roles.
Residential Program jobs near you
Infographic showing various Residential Program job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,484 per year, or $19.9 per hour.
Residential Program Worker

Residential Program Worker

Gilead Community Services

Enfield, CT • On-site

$18.50 - $19.40/hr

Full-time

Posted yesterday

Job description

Oak Hill is seeking a highly motivated and dynamic Residential Program Worker (RPW) to provide direct support to individuals with Developmental and Intellectual Disabilities. This person will inspire others and make a life changing impact while achieving professional growth and personal fulfillment. Oak Hill sets the standard, partnering with people with disabilities, to provide services and solutions promoting independence, education, health, and dignity. This role will help expand Oak Hill's ability to identify and address diverse needs within the community. Along with the individuals we serve, Oak Hill is committed to empowering our staff. When you join our team as an RPW, our team will support you to reach your career goals. We offer professional development, tuition reimbursement, and career pathways that allow you to develop your career while an Oak Hill employee.
The RPW at Oak Hill's Enfield location works 16 hours/week, Sat/Sun 7a-3p. The RPW provides a range of services for individuals based on their needs, in their home and in their community. This includes but is not limited to personal care, domestic household services, personal appointments, medical appointments, vocational services, community activities, supervision within the home, and other tasks based upon their individual goals. Applicants with no experience and interested in entering the direct care field with a desire to serve people with disabilities, or individuals seeking a career change are encouraged to apply to this position.
Minimum Requirements:
  • High school diploma or GED
  • At least age 18
  • Valid driver's license

Benefits:
  • Excellent Professional Development Opportunities; Tuition Reimbursement; Career Pathways
  • Staff Recognition and Appreciation
  • Paid Training, Education, and Certification as necessary (including CPR training)

This is a union position and pays $18.50 - $19.4 per hour dependent on shift.
Responsibilities:
  • Provides information for program maintenance and evaluation, and meets Oak Hill's policies, procedures, licensing and certification regulations by collecting, recording and charting data, including electronically maintained records.
  • Maintains program participants' cleanliness, comfort and well-being and facilitates the development and maintenance of self-help and daily living skills by providing guidance and assistance in the completion of personal hygiene tasks.
  • Facilitates program implementation by preparing materials for program participant-related activities or projects as needed.
  • Maintains program participant's health and well-being by promoting/encouraging self-administration of prescription and non-prescription medications; administering medication; documenting medication administration, and any errors which may occur, as specified in Oak Hill's policies and procedures; observing and reporting on changes in behavior, physical and mental appearance to so that issues can be addressed as needed.
  • Protects program participants and employees by applying Emergency First Aid and CPR procedures
  • Observes and maintains confidentiality by treating information regarding program participants with discretion and complying with all applicable policies and procedures protecting the identity and medical information of program participants.

We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability.
Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to total.rewards@oakhillct.org. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion.
An Equal Opportunity Employer.

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