Residential Program Manager Jobs in Ontario (NOW HIRING)

Full-Time - Supervisor – Residential Program

Community Living Sarnia-Lambton
Location: Sarnia, ON
Closing Date: August 14, 2026, at 4:30PM.

Community Living Sarnia-Lambton (CLSL) is seeking a compassionate, organized, and dedicated leader to join our team as a Supervisor in our Residential Program. This is a full-time, salaried position reporting to the Director of Housing or their designate.

In this role, you will lead a team of staff supporting adults with developmental and/or intellectual disabilities, some of whom may have complex behavioural, physical, or medical needs. Your leadership will foster inclusive, person-directed environments where individuals can thrive in their homes and communities.

Key Responsibilities

• Promote positive, proactive environments to enable personal growth, development, and well-being among and for both participants and support staff.
• Organize workflow and ensure that employees understand their duties or delegated tasks.
• Occasional on-call duties - evenings, weekends, and holidays
• Set goals for performance and monitor employee productivity by providing constructive feedback and coaching in ways that comply with the company’s plans and vision.
  
• Resolve personnel problems by analyzing data, investigating issues; identifying solutions; initiating and fostering a spirit of cooperation within and between program areas or sites, recommending action, and serving as a link between subordinates and upper management.
  
•  Develop, promote, and direct creative programs that are desired by participants and their families.
•  Maintain quality of service by establishing and enforcing organizational and participant service standards; analyzing and resolving problems; identifying trends/needs; and recommending improvements.
• Promote, ensure, and provide personalized support, support plans, and services for participants.
• Ensure comprehensive communications among service participants, their families and caregivers, other support options within CLSL, associated professionals, specialists and consultants, and service agencies.
• Assist in developing, implementing, and controlling site specific budgets and accountability systems
• Thorough and consistent completion, submission, and follow-up of data collection, documentation, and record maintenance to ensure all CLSL, legislative, and regulatory requirements. 
• Effectively interpret & ensure compliance with both CLSL policies and procedures and respective government legislation and regulatory requirements (e.g., quality assurance measures, OHSA, risk management, etc.).
• Ensure compliance with CLSL’s collective agreement with its CUPE local.
• Ensure the safety, well-being, respect, independence, privacy, and security of participants and personal property.
  

Qualifications

• A post-secondary diploma or degree in Developmental Services or Human Services (minimum two years – required).
• Minimum 3-5 years of experience working in developmental or human services, including supervisory or leadership roles.
• Proven skills in staff leadership, team building, conflict resolution, and crisis management.
• Strong ability to multitask, prioritize competing demands, and maintain attention to detail.
• Advanced computer skills, including MS Office and scheduling software.
• Excellent communication, organizational, and interpersonal skills.
• A valid Class “G” driver’s license, access to a reliable vehicle, and valid auto insurance.
• Ability and willingness to work flexible hours, including evenings and weekends as needed.
• Available to be on-call during evenings, weekends, or holidays

Why Join CLSL?

• Make a meaningful difference in your community.
• Collaborate with passionate, purpose-driven colleagues.
• Competitive compensation and comprehensive benefits (with premiums paid by CLSL).
• A supportive and inclusive work environment that values your professional growth.

How to Apply

Submit your resume and cover letter by August 14, 2026 at 4:30PM

CLSL is an equal opportunity employer and values the importance of diversity and the dignity and worth of every individual in the workplace. Please inform us should an accommodation be required, and we will work with you to meet your needs. This information can also be made available in an alternative format, upon request, to accommodate individual disabilities.

While we thank all applicants for their interest, only those selected for an interview will be contacted.