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Residential Program Manager Jobs in Ohio (NOW HIRING)

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Residential Program Manager information

See Ohio salary details

$33.8K

$65.4K

$108.9K

How much do residential program manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for residential program manager in Ohio is $65,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $65,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

More about Residential Program Manager jobs
What are the most commonly searched types of Residential Program jobs in Ohio? The most popular types of Residential Program jobs in Ohio are:
What are popular job titles related to Residential Program Manager jobs in Ohio? For Residential Program Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Residential Program Manager jobs in Ohio look for? The top searched job categories for Residential Program Manager jobs in Ohio are:
What cities in Ohio are hiring for Residential Program Manager jobs? Cities in Ohio with the most Residential Program Manager job openings:
Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,368 per year, or $31.4 per hour.

Developmental Disabilities Program Manager

ViaQuest

Akron, OH • On-site

$48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

ViaQuest rating

6.2

Company rating: 6.2 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

113th of 239 rated social care providers

Job description

Program Manager- Akron, Ohio
A Great Opportunity /$48,000 per year / Full Time/ On Call Required
At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!
Responsibilities may include:
  • Ensure that the individuals we serve are receiving quality services and are engaged with the community.
  • Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
  • Use behavioral health interventions to improve outcomes for individuals served.
  • Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
  • Collaborate with all members of the individuals' service team to ensure great communication and customer service is in place.
  • Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
  • Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
  • Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:
  • High school diploma/GED and 3 years of experience in the field of developmental disabilities is required.
  • Bachelors' or Masters' level degree in a related field is preferred.
  • Strong customer service and communication skills.
  • Supervisory or management experience.
  • Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:
  • Paid training.
  • Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
  • Employee discount program.
  • Paid-time off.
  • Employee referral bonus program.

About ViaQuest Residential Services
To learn more about ViaQuest Residential Services please visit
http://www.viaquestinc.com/specialized-services/residential-services/
From Our Employees To You
http://careers.viaquestinc.com/viaquest-culture-of-choice/
Would you like to refer someone else to this job and earn a bonus? Participate in our referral program!
https://www.viaquestinc.com/contact/external-referral-program/
Do you have questions?
Email us at Careers@ViaQuestInc.com

What ViaQuest employees say

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About ViaQuest

Sourced by ZipRecruiter

ViaQuest is a healthcare organization based in Grove City, Ohio, in the United States. The company operates within the healthcare industry, providing services that cater to the diverse needs of its clientele. ViaQuest's offerings span a broad range; from home health and hospice care to mental health treatment, disability services, and veteran services. The company was founded in 1999 with a mission to provide quality, affordable, and person-centered care, a mission that remains core to its operations over twenty years later. ViaQuest prides itself on its innovative approach to healthcare, using a unique blend of technology and individual-based care to provide services, ultimately aiming to improve outcomes for all of their patients.

Industry

Individual, family and community social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Dublin, OH, US

Year founded

1999

Social media

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