Research Operations Assistant Jobs (NOW HIRING)

It's More Than a Career, It's a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission

People who live with cancer - those who work to prevent it, fight it, and survive it - are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

As the Manager of Clinical Research Operations, you are responsible for management of clinical research operations that include nursing, pharmacy, laboratory and medical assistants to support enrollment through treatment and follow-up visits, and other tasks supporting care of clinical trial patients. Specific responsibilities include:

• Oversee and manage daily activities of clinical research nurse, enrollment nurse, medical assistant, laboratory technician, pharmacist and pharmacist technician

• Oversee enrollment of patients onto clinical trials through recruitment, screening, enrollment, on study treatment and follow up of eligible patients according to protocol requirements

• Oversee clinical trial related activities are completed by the clinical research team to ensure completeness and accuracy, as well as adherence Standard Operating Procedures

• Problem-solve daily clinical situations for the diverse clinical research team

• Ensures clinical team collaborates with Study Operations to resolve queries, SAEs, deviations and audit findings according to standard operating procedures, regulatory compliance and contractual sponsor obligation

• Escalate issues to leadership when necessary for timely resolution

• Track performance metrics and report monthly to leadership

• Attend mandatory meetings, site initiation and other meetings which will impact the delivery of quality research and compliance

• Ensure clinical team completes company provided and sponsor provided training timely

• Identify opportunities for improvement in processes and overall quality, monitors outcomes if deficiencies are identified

• Responsible for hiring, onboarding, and training of clinical research team

• Assist clinical research team in clinic as needed

• Meet with direct manager weekly to provide clinic summaries

• Meet with physicians and leadership to assess performance of clinic as needed

• Assist in development and tracking of quarterly goals for clinical research team

• Manage performance and professional development of clinical research team by conducting quarterly and annual performance reviews

You will need for this position:

• Associate Degree required; Bachelor Degree preferred

• Registered Nurse License to practice in the state of Florida; appropriate education and/or experience can be substituted

• BLS certification preferred

• At least one year of management experience

• Knowledge of oncology/research operational and clinical proficiency

• Knowledge of Good Clinical Practices (GCP)

• Knowledge of research protocol interpretation, and SCRI organizational policies

• General knowledge of research regulatory and Quality Assurance guidelines

• Strong interpersonal, communication and organizational skills

• Microsoft 365, Word, Excel, PowerPoint and overall computer systems

• Ability to communicate and collaborate effectively with a diverse team of professionals internally and externally

• Ability to self-direct, including prioritization of multiple simultaneous tasks to drive the navigation of clinical research patients

• Resourceful with analytical abilities and problem-solving skills in a fast-paced environment

About Sarah Cannon Research Institute

Sarah Cannon Research Institute (SCRI) is one of the world's leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 850 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA in the past decade. SCRI's research network brings together more than 1,300 physicians who are enrolling patients into clinical trials at more than 200 locations in 20+ states across the U.S. Please click here to learn more about our research offerings.
We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

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