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Renewals Account Manager Jobs in Raleigh, NC (NOW HIRING)

The Account Manager will be responsible for managing customer renewals while identifying and closing opportunities to grow existing accounts in alignment with the company's sales goals and business ...

The Account Manager will be responsible for managing customer renewals while identifying and closing opportunities to grow existing accounts in alignment with the company's sales goals and business ...

The Account Manager will be responsible for managing customer renewals while identifying and closing opportunities to grow existing accounts in alignment with the company's sales goals and business ...

Account Manager

Cary, NC · Remote

$65K - $85K/yr

The Account Manager will work in a fast-paced, dynamic work environment working collaboratively ... Effectively renew business within their book of business. * Work with operations teams to resolve ...

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services ... Monitor account renewals, financial performance, and profitability. * Support hiring, training, and ...

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services ... Monitor account renewals, financial performance, and profitability. * Support hiring, training, and ...

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services ... Monitor account renewals, financial performance, and profitability. * Support hiring, training, and ...

This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business. Success in this role requires ...

Renewal and Expansion: Collaborate with Renewal Specialists and Field Sales to design and implement ... Account Management. * Technical proficiency in NetApp products and/or enterprise IT. Technical ...

Renewal and Expansion: Collaborate with Renewal Specialists and Field Sales to design and implement ... Account Management. * Technical proficiency in NetApp products and/or enterprise IT. Technical ...

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Renewals Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do renewals account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for renewals account manager in Raleigh, NC is $63,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is a renewals account manager?

Renewals Account Managers are professionals responsible for managing and retaining existing customer accounts by ensuring timely contract renewals and maintaining strong client relationships. They work closely with customers to understand their ongoing needs, address any concerns, and identify opportunities for upselling or cross-selling. Their primary goal is to maximize customer retention and minimize churn by providing excellent service and ensuring a seamless renewal process.

What skills and qualifications are needed to be a renewals account manager?

To thrive as a Renewals Account Manager, you need strong sales acumen, account management experience, and a solid understanding of customer success principles, often backed by a bachelor's degree. Familiarity with CRM platforms like Salesforce, contract management tools, and sometimes certifications in customer relationship management are typical requirements. Exceptional communication, negotiation skills, and a customer-centric mindset set top performers apart in this role. These abilities are crucial for maximizing client retention, securing renewals, and driving ongoing business growth.

How does a renewals account manager collaborate with sales and customer success teams?

As a Renewals Account Manager, you will work closely with both the sales and customer success teams to maximize customer retention and renewals. This often involves regular meetings to share insights on customer health, upcoming contract expirations, and potential upsell opportunities. You’ll coordinate with customer success managers to address client concerns proactively and with sales representatives to align on pricing or contract changes. Effective collaboration ensures a smooth renewal process and helps identify ways to enhance customer satisfaction and value.

What is the difference between Renewals Account Manager vs Customer Success Manager?

AspectRenewals Account ManagerCustomer Success Manager
Primary FocusManaging contract renewals and retentionEnsuring customer satisfaction and long-term success
Work EnvironmentSales-driven, client retentionCustomer support, relationship building
Required SkillsSales, negotiation, product knowledgeCommunication, problem-solving, empathy

While both roles focus on client relationships, the Renewals Account Manager primarily concentrates on contract renewals and retention, often with a sales approach. In contrast, the Customer Success Manager aims to foster overall customer satisfaction and success, emphasizing ongoing support and relationship building.

How much does a renewals account manager get paid?

A renewals account manager typically earns between $50,000 and $80,000 annually, with total compensation often including commissions or bonuses based on renewal targets. Salaries can vary depending on experience, industry, and location, and the role often requires strong communication and CRM skills.

What are popular job titles related to Renewals Account Manager jobs in Raleigh, NC?

For Renewals Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Renewals Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Renewals Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Renewals Account Manager jobs?

Cities near Raleigh, NC with the most Renewals Account Manager job openings:

Infographic showing various Renewals Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $63,975 per year, or $30.8 per hour.

Commercial Lines Account Manager

Correll Insurance Group

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Benefits:
  • Health insurance
  • Training & development
  • Vision insurance
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Paid time off
  • Parental leave
  • Wellness resources
  • 401(k) matching
  • Donation matching
  • Employee discounts

Job Description: 
The Commercial Lines Account Manager will provide a high level of sales support to the Producer and customer service to clients. The position requires a significant degree of independent judgment and discretion in order to meet those service levels. The Account Manager will assist in the production of new and renewal accounts in keeping with Agency and individual Producer goals and provide field service in support of Producer activities. They will be responsible for assisting clients with service needs and making changes to existing accounts. The Account Manager will work with the Producer to design and recommend proper insurance and risk management programs to Agency clients.
Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry
  • Health, dental, and vision insurance
  • Life insurance
  • 401K with company match
  • Generous Paid Time Off program
  • Paid holidays
  • Employee Assistance Program
  • Employee Discount Program
 
Responsibilities 
  • Identify, qualify, and develop commercial insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
  • Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs.
  • Actively partner, network, and plan for new clients and business opportunities.
  • Monitor, review, and report on key metrics to ensure sales targets are achieved, and execute sales activity documentation in a timely, accurate, and professional manner.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
  • Support and prepare clients for renewal and retention and maintain strong client relationships.
  • Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
  • Review client audits, verify and facilitate corrections as needed and maintain A/R and billing
 
Qualifications
  • Work directly with clients. Review and Process renewals; update all necessary items in management system and send to client as needed
  • Maintain records according to Agency standards, ensure that procedures are properly followed, and that information is properly document and readily accessible.
  • Work directly with Producers to provide necessary client documents, checklists, and proposals
  • Use support tools (electronic tasks and expiration/renewal reports) to maintain an organized and effective workstation
  • 1 to 3 years experiences in Commercial Lines P&C or similar is preferred
  • Possess or able to obtain Property and Casualty Insurance License within 6-12 months of employment. Correll Insurance Group can assist in the scheduling of pre-licensing course(s), exam, application, etc.