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Remote Zendesk Jobs (NOW HIRING)

E2 Tech

Familiarity with CS tools (Zendesk, phone systems, etc.) * Excellent communication * Experience doing remote work * Eager to learn new skills Please send us your resume and please take a few minutes ...

Pavago

Technical Support Specialist

Zendesk * Freshdesk * Jira Service Desk * ServiceNow * Troubleshoot: * login issues * password ... Comfortable working independently in remote support environments * Focused on both technical ...

Job Duck LLC

Recruiter

We connect you with rewarding, remote job opportunities with US-based employers who recognize and ... Manage client communication through Zendesk * Follow up with clients regarding job requisition ...

Monmouth Trading Cards

Customer Support Lead

$18 - $25/hr

Remote / Hybrid (NJ, NY, CT, or MA required) * Hours: Starting at 25 hours/week, with potential to ... Respond to customer inquiries across email, Zendesk, SMS, Meta, Walmart Customer Messaging, and ...

Pavago

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative (CSR) - Remote Inbound Support, Tickets, Chat & Phone Position Type ... Zendesk * Freshdesk * Salesforce Service Cloud * Respond across: * Phone * Email * Live chat

ACS Consultancy Services

Support Desk Analyst

Albany, NY · Remote

$21 - $28.75/hr

Remote We are currently seeking candidates who meet the following qualifications. Responsibilities ... Track and manage support tickets using a ticketing system (e.g., ServiceNow, Zendesk). * Maintain ...

NATIONMIND LLC

AI Engineer Developer

Houston, TX · Remote

$40 - $45/hr

Houston TX or US Remote Duration: 6-12 months Skills: AI and Automation~AI Agents Experience ... Jira, Zendesk, ServiceNow, Confluence, or similar systems. · Experience with orchestration ...

Mitratech

Operations Associate

$40K - $42K/yr

... Zendesk or other CRM software for daily support issues and phone calls • Maintain a strong ... Remote Work * Career Advancement & Professional Development Opportunities * Employee Recognition

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How much do remote zendesk jobs pay per year?

As of Jul 22, 2026, the average yearly pay for remote zendesk in the United States is $112,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $127,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is a Remote Zendesk job?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a Remote Zendesk Support Specialist, and why are they important?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

More about Remote Zendesk jobs
What cities are hiring for Remote Zendesk jobs? Cities with the most Remote Zendesk job openings:
What are the most commonly searched types of Zendesk jobs? The most popular types of Zendesk jobs are:
What states have the most Remote Zendesk jobs? States with the most job openings for Remote Zendesk jobs include:
What job categories do people searching Remote Zendesk jobs look for? The top searched job categories for Remote Zendesk jobs are:
Remote Zendesk jobs near you
Infographic showing various Remote Zendesk job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 51% Physical, 4% Hybrid, and 45% Remote job distribution, with an average salary of $112,009 per year, or $53.9 per hour.
Remote Audiologist | Multi-State Licensure Preferred

Remote Audiologist | Multi-State Licensure Preferred

Staffing Proxy

Dallas, TX • Remote

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

This is a remote position.

ELEHEAR is a fast-growing innovator in the over-the-counter (OTC) hearing aid space, combining advanced AI-driven technology with a mission to make hearing care more accessible and affordable. With in-house R&D, manufacturing, and a collaborative team of engineers, audiologists, and support professionals, ELEHEAR is redefining how hearing care is delivered.


By removing traditional barriers to access, ELEHEAR empowers more individuals to benefit from high-quality hearing solutions—because when people feel heard, life sounds better.

Position Overview:
ELEHEAR is seeking experienced, licensed Audiologists to join its fully remote care team. This role is ideal for Audiologists with previous telehealth or tele-audiology experience who enjoy blending clinical expertise with technology to deliver a modern, customer-centered hearing care experience.

You will support patients remotely through hearing aid programming, education, and troubleshooting while collaborating cross-functionally with customer support, product, marketing, and development teams.

What makes this role unique:

This is an opportunity to practice audiology in a fully remote setting while working at the forefront of the rapidly evolving OTC hearing aid space. You'll play a direct role in expanding access to hearing care, while helping shape how technology and clinical support come together to improve patient outcomes at scale.


As ELEHEAR continues to grow nationwide, they're especially interested in Audiologists who hold active licenses in multiple states. Preference will be given to candidates licensed in one or more of the following states: Texas, California, New York, Pennsylvania, Illinois, Michigan, New Jersey, and Massachusetts.

Key Responsibilities
  • Provide remote patient support via phone, email, and SMS
  • Perform asynchronous hearing aid programming and adjustments
  • Educate patients on hearing aid use, care, and maintenance
  • Troubleshoot device performance and connectivity issues
  • Assist patients with Bluetooth pairing and use of the ELEHEAR mobile app
  • Maintain accurate and detailed documentation of all patient interactions
  • Collaborate with customer service, marketing, and product teams to improve user experience and product performance
  • Deliver a high-quality, patient-centered experience across a wide range of technical comfort levels and age groups
Requirements
  • Doctor of Audiology (Au.D.) or equivalentDoctor of Audiology (Au.D.) or equivalent
  • Active Audiologist license in at least one U.S. state
  • Minimum of 1 year of clinical experience as a licensed Audiologist
  • Previous telehealth or tele-audiology experience required
Preferred Qualifications
  • Multi-state audiology licensure, with preference given to candidates licensed in Texas, California, New York, Pennsylvania, Illinois, Michigan, New Jersey, and Massachusetts
  • Familiarity with Aircall, Zendesk, WhatsApp, Calendly, or Google Drive
  • Comfortable participating in occasional media opportunities or contributing to educational content as a clinical spokesperson
Benefits
  • Full-time schedule, Monday–Friday (standard business hours)
  • Medical, dental, and vision insurance
  • Retirement plan
  • Paid time off and holidays
  • Fully remote work environment
  • Opportunity to work at the forefront of OTC hearing care innovation