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Remote Zendesk Jobs (NOW HIRING)

E2 Tech

Familiarity with CS tools (Zendesk, phone systems, etc.) * Excellent communication * Experience doing remote work * Eager to learn new skills Please send us your resume and please take a few minutes ...

1840 & Company

Customer Support Representative

$16.50 - $22.25/hr

Manage and resolve customer issues through our ticketing system, Zendesk, ensuring all ... Self-motivated and able to work independently in a remote environment. * Availability to work ...

Pavago

Technical Support Specialist

Zendesk * Freshdesk * Jira Service Desk * ServiceNow * Troubleshoot: * login issues * password ... Comfortable working independently in remote support environments * Focused on both technical ...

Mondo

Content Writer

Centreville, VA · Remote

$35 - $41/hr

Remote - EST Hours Start Date Is: August 10, 2026 Position Type: Contract (5 Months) Pay Rate: $35 ... Support the migration and reorganization of content from Zendesk into Salesforce Knowledge.

Job Duck LLC

Recruiter

We connect you with rewarding, remote job opportunities with US-based employers who recognize and ... Send candidate matches to clients via Zendesk * Follow up on assessments and client requirements

Job Duck LLC

Recruiter

We connect you with rewarding, remote job opportunities with US-based employers who recognize and ... Manage client communication through Zendesk * Follow up with clients regarding job requisition ...

Advocate

Client Engagement Associate

... ZenDesk). * Highly organized with strong attention to detail for tracking lead progress and documenting interactions. * Ability to work independently and manage time effectively in a remote setting.

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Remote Zendesk information

See salary details

$71.5K

$112K

$156.5K

How much do remote zendesk jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote zendesk in the United States is $112,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $127,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is a remote Zendesk?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a remote Zendesk support specialist?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

More about Remote Zendesk jobs
What cities are hiring for Remote Zendesk jobs? Cities with the most Remote Zendesk job openings:
What are the most commonly searched types of Zendesk jobs? The most popular types of Zendesk jobs are:
What states have the most Remote Zendesk jobs? States with the most job openings for Remote Zendesk jobs include:
What job categories do people searching Remote Zendesk jobs look for? The top searched job categories for Remote Zendesk jobs are:
Remote Zendesk jobs near you
Infographic showing various Remote Zendesk job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $112,009 per year, or $53.9 per hour.

Remote Customer Service Respresentative (NY Preferred)

Gosaga, Inc.

Remote

$15 - $17/hr

Other

Medical, PTO

Posted 8 days ago

Job description

Job Title

Squeeze was designed to modernize the massage experience. Our revolutionary app-based booking and payment platform simplifies the process, allowing guests to book, set personalized preferences, pay, tip, rate, and review all from their fingertips so they can walk in and figuratively float out. Easy, peasy, Squeezy!

Benefits & Perks

  • 100% work from home, preferably in EST time zone
  • Competitive pay & flexible schedules as well as full-time status at 32 hours per week
  • Health benefits and 1-week paid vacation for our employees who work just 32 hours or more
  • A revolutionary, feel-good culture
  • Supportive leadership that provides guidance, resources, and accountability while empowering you to work independently without micromanagement

About You

You are experienced in resolving guest issues for high-volume B2C technology businesses. You are technically proficient, a self-starter, and adaptive to change. You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who interacts with you. Words that describe you include: creative, energetic, and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills. Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future. You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle. You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze. A personal computer and reliable high-speed hard-wired internet connection are required for this role.

Your Responsibilities At Squeeze

  • Respond to guest inquiries via email, phone, SMS, and chat.
  • Expert at all things app-related! Squeeze's experience is digital end-to-end so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
  • Serve as the liaison that connects guest feedback with internal teams such as Product, Shop Management, Operations
  • Provide fast, professional, and reliable support to our locations nationwide, including Operating Partners, shop leadership, and shop teams, ensuring timely resolution of questions, concerns, and operational needs.
  • Employ a mastery of internal tools from payment portals to appointment scheduling
  • Identify opportunities to improve the guest experience, internal processes and tools

Experience Requirements

  • 3+ years experience working in customer service at a high-volume B2C technology business
  • Excellent people skills and a strong focus on customer service
  • Strong written and oral communication skills
  • Outstanding problem solving and troubleshooting skills
  • Able self-starter with the ability to multitask in a dynamic startup environment
  • 2+ years experience working with Zendesk. Bonus if you have experience with Slack, Zenoti, Klaviyo, GoHighLevel, Asana, Stripe, When I Work
  • **We will only consider applicants who have proven Zendesk experience**
  • Must be able to work at least Saturday or Sunday
  • Beginning salary range is $15-$17/hr

Location Requirement: This is a fully remote position. Candidates must currently reside and work in one of the following states: New Hampshire, Virginia, or New York.

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