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Remote Workforce Management Jobs in Kentucky (NOW HIRING)

Lifepoint Health

Appeals Coordinator- Remote

Louisville, KY · Remote

$20.25 - $25/hr

Manage large volumes of documents including copying, faxing and scanning incoming mail. * Document ... workforce in which diversity is leveraged, respected, and reflective of the patients, family ...

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See Kentucky salary details

$21.7K

$66.4K

$140.7K

How much do remote workforce management jobs pay per year?

As of Aug 3, 2026, the average yearly pay for remote workforce management in Kentucky is $66,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $79,900.00 per year, depending on experience, location, and employer.

What is a Remote Workforce Management job?

A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.

What are some of the common challenges faced in Remote Workforce Management and how can they be addressed?

One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.

What are the key skills and qualifications needed to thrive in the Remote Workforce Management position, and why are they important?

To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.

What are the most commonly searched types of Workforce Management jobs in Kentucky? The most popular types of Workforce Management jobs in Kentucky are:
What are popular job titles related to Remote Workforce Management jobs in Kentucky? For Remote Workforce Management jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Management jobs in Kentucky look for? The top searched job categories for Remote Workforce Management jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Workforce Management jobs? Cities in Kentucky with the most Remote Workforce Management job openings:
Remote Workforce Management jobs near you
Infographic showing various Remote Workforce Management job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,370 per year, or $31.9 per hour.

Senior Product Manager Workforce Management

BrightSpring Health Services

Louisville, KY • Remote

$115K - $152K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

BrightSpring Health Services rating

4.8

Company rating: 4.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

220th of 239 rated social care providers

Job description

PharMerica


PharMerica, a part of Brightspring Health Services, is a longterm care pharmacy services provider that supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States.

We are a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers nationwide. Our organization is in high growth mode, which can provide opportunities for advancement for individuals looking for career progression!

Pharmerica is seeking a strategic, technology-focused and operationally driven Senior Product Manager to develop the evolution and optimization of Pharmacy workforce management technology products. This role partners with Operations, IT, HR, Analytics and Pharmacy senior leadership teams to design intelligent, scalable workforce technology solutions that enhance operational efficiency, automation, visibility and user experience across multiple business lines.

The Senior Product Manager, Pharmacy Workforce Management, is responsible for innovating and optimizing multiple workforce technology products and the integrations that support Pharmacy operations across several business lines. This role enables proactive operational decision-making through advanced workforce technologies, AI-assisted workflows, system automation, real-time operational visibility, and scalable support models - creating a smarter, more connected workforce ecosystem.

This position leads the development and deployment of Pharmacy workforce technology product management initiatives focused on Verint Workforce Management and Operations Manager capabilities, API and systems integration development, sandbox governance, workforce technology administration, intake and ticketing solutions, and continuous process optimization. The role serves as the business product manager for several workforce technologies, balancing operational priorities with innovation, scalability, governance and long-term platform strategy.

Using advanced product management principles, workforce technology expertise and cross-functional collaboration, the Senior Product Manager drives modernization efforts across workforce operations through intelligent integrations, automation opportunities, AI-enabled support solutions and enterprise platform governance.

Remote Opportunity. May reside anywhere within the Continental USA.

Schedule: Monday through Friday, hours per business needs.

The ideal candidate will have 10+ years Product Management or Workforce Technology, Workforce Management Systems, or related experience

Benefits and perks for You! 

  • Medical, Dental, Vision insurance
  • Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
  • Tuition discounts & reimbursement
  • 401(k) 
  • Company Paid Time Off*
  • Shift Differential 
  • DailyPay
  • Pet Insurance
  • Employee wellness and discount programs 

*Benefits may vary by employment status 


  • Leads configuration, governance, and optimization of Verint Optimization and additional products and functionality capabilities for operational workflows
  • Manages and supports enterprise integrations and API development efforts connecting Verint with additional product platforms such as ADP, RingCentral, LTC400, Framework, and other operational systems
  • Oversees product capabilities such as Verint Operations Manager to improve operational visibility, workflow management, automation, and real-time decision-making
  • Administers sandbox environments, testing protocols, release validation, and change management processes for workforce technology enhancements
  • Develops and maintains enterprise intake, ticketing, and support processes using SharePoint and other workflow management tools to improve scalability and user experience
  • Identifies and implements AI-enabled solutions, automation opportunities, and process improvements that reduce manual effort and enhance operational efficiency
  • Partners cross-functionally with senior leaders across Operations, IT, Analytics, HR, and vendor teams to deliver scalable workforce technology solutions
  • Monitors platform performance, system utilization, data integrity, and operational KPIs while driving continuous improvement initiatives
  • Creates and maintains documentation, governance standards, training materials, and support resources to ensure successful adoption and long-term platform sustainability

Required Qualifications

  • Bachelor’s degree in Information Systems, Engineering, Business, Workforce Management, or related field
  • 10+ years Product Management or Workforce Technology, Workforce Management Systems, or related experience
  • Deep understanding of WFM platforms and telephony systems; Verint experience preferred
  • Strong understanding of workforce management operations including forecasting, scheduling, real-time management, and reporting
  • Experience managing enterprise technology integrations and API-enabled solutions
  • Experience partnering with IT, operations, and business stakeholders in a cross-functional environment
  • Experience with enterprise ticketing, intake, governance, and change management processes
  • Strong analytical, organizational, and problem-solving skills
  • Excellent communication and stakeholder management abilities

Preferred Qualifications

  • Master’s degree in related field
  • Prior pharmacy or healthcare operations experience
  • Exposure to predictive analytics, automation, or AI-assisted workforce tools
  • Experience supporting Enterprise workforce technology implementations or platform administration

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.

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