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Remote Voip Technical Support Jobs in Florida (NOW HIRING)

Abbott

Informatics Technical Specialist I

Clearwater, FL · Remote

$102K/yr

  • Medical

  • Life

  • Retirement

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

Abbott

Informatics Technical Specialist I

Clearwater, FL · Remote

$102K/yr

  • Medical

  • Life

  • Retirement

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

Abbott

Informatics Technical Specialist I

Miami, FL · Remote

$106K/yr

  • Medical

  • Life

  • Retirement

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

Owens Corning

Field Technical Specialist

Orlando, FL · Remote

As a Field Technical Specialist , you will serve as a key field-based technical resource supporting ... Remote (National Role; supporting East or West Region) Travel: Up to or greater than 75%, including ...

AEM-OA

Provide technical support including troubleshooting software application issues, data feed ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

AEM-OA

Provide technical support including troubleshooting software application issues, data feed ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

Carrier

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical and operational support. Location: This is a remote position with a preference for candidates located within the Pacific Time Zone. Work Schedule: Operating hours are Monday through Friday ...

HelloTeam

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

Previous professional customer and/or technical support experience * Previous Paychex Flex ... This is a remote position and will require working from home.

Real Time Technologies Inc

Client Support Technician

Miami, FL · On-site +1

$18.90/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical assistance and support for incoming calls, email, and internal messaging ... Use of remote desktop software to resolve customer issues * Track detailed information on client ...

Radiance Technologies

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The individual will support advanced remote sensing exploitation functions through detailed technical data analysis and through the development and improvement of techniques and procedures for the ...

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All JobsVoip Technical Support JobsRemote Voip Technical Support JobsRemote Voip Technical Support Jobs in Florida

Remote Voip Technical Support information

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are the most commonly searched types of Voip Technical Support jobs in Florida?

The most popular types of Voip Technical Support jobs in Florida are:

What are popular job titles related to Remote Voip Technical Support jobs in Florida?

For Remote Voip Technical Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Voip Technical Support jobs in Florida look for?

The top searched job categories for Remote Voip Technical Support jobs in Florida are:

What cities in Florida are hiring for Remote Voip Technical Support jobs?

Cities in Florida with the most Remote Voip Technical Support job openings:

Remote Voip Technical Support jobs near you

Informatics Technical Specialist I

Abbott

Clearwater, FL • Remote

$102K/yr

Full-time

Medical, Life, Retirement

Posted 6 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

175th of 542 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution.

  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Join Abbott's Core Lab Informatics team supporting AlinIQ Digital Health Solutions, helping laboratories improve efficiency through automation, connectivity, and advanced informatics technology.
This position, Informatics Technical Specialist I, is remote based out of the East Coast, working with the Core Lab business group.

Our pioneering technology spans the world of healthcare operations - with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.

What You'll Work On

As an Informatics Technical Specialist I, you'll serve as a technical expert supporting Abbott's laboratory automation and informatics solutions.

The implementation strategy includes pre-implementation planning and preparation; software installation; connectivity; verification testing; customer training; and technical support.

In addition:

  • Lead or support with leading software implementation, integration, and verification activities for customer sites.

  • Support system connectivity between laboratory instruments, LIS, and IT environments.

  • Conduct software installations, testing, training, and go-live support.

  • Troubleshoot technical issues remotely and on-site as needed.

  • Serve as the primary technical resource for customers, field service teams, and project teams.

  • Provide Level 1 and Level 2 technical support and issue resolution.

  • Partner with Abbott project managers, laboratory staff, IT teams, and customer stakeholders throughout implementations.

  • Manage multiple projects simultaneously while meeting customer expectations and project timelines.

  • Gather customer requirements and help design scalable informatics and automation solutions.

  • Collaborate with global support teams to resolve complex technical issues.

  • Support sales and business growth through exceptional customer service and technical expertise.

  • Partner with Marketing and Product teams to identify customer needs and support future product enhancements.

  • In order to be successful in this role you will have the following: Strong IT, networking, and software troubleshooting skills, excellent communication and customer-facing skills. You will also have the ability to build relationships with customers and cross-functional teams, strong critical thinking and problem-solving abilities, be comfortable managing multiple priorities in a fast-paced environment and have the ability to work independently while collaborating across diverse teams.

  • You will work closely with Laboratory Managers, IT, LIS, and HIS Teams, Project Managers, Sales Representatives, Field Service Engineers, Vendors, Contractors and Senior Leadership/

  • Maintain compliance with the Abbott Code of Business Conduct.

  • Support continuous improvement and customer satisfaction initiatives.

  • In addition, you will help healthcare organizations improve laboratory operations by implementing and supporting industry-leading automation and informatics solutions that enable better patient care.

Required Qualifications

  • Minimum of 0-2 years of formal IT technical application experience is required.

  • Familiarity with laboratory workflow and operations.

  • Excellent communication, organization, project management, and attention to detail.

  • Candidates must demonstrate strong knowledge of general networking; server technologies/ services; workstation/desktop technology; internet protocols; remote connectivity and Microsoft Windows Server (NT/2000/XP/2k3) skills.

Preferred Qualifications

  • Bachelor's degree preferred with preferred areas in computer science; information systems; medical technology; or related field.

  • Experience with ADD's instrument systems a strong plus.

  • A background as a medical technologist being ideal, however, other work experience within the lab environment would be acceptable.

  • Additional experience in the hospital or laboratory information systems environment preferred.

  • Areas of knowledge should also include virtual server; corporate virus protection products; back-up systems; firewalls; VPN client and tunnel technologies. Education or experience in Medical technology or clinical laboratory science; ASCP; CLS (NCA).

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$61,300.00 - $122,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Support ServicesDIVISION:CRLB Core LabLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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