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Remote Video Game Support Jobs (NOW HIRING)

Mercor

Video Game Annotation Specialist

New York, NY · Remote

$16 - $17/hr

Remote Role Responsibilities * Annotate assigned games such as Minecraft and open-world games for ... Submit form Resources & Support * For details about the interview process and platform information ...

Essential Credit Union

Remote/Video Teller

Baton Rouge, LA · Remote

$12.50 - $15.75/hr

Remote/Video Teller Location: Baton Rouge, LA, 70806 Job Summary We are seeking a detail-oriented ... Collaborate with branch staff and management to support overall branch operations. Required Skills

SpiderWare

Video Game QA Tester

We're a remote team of ~20, we hire from anywhere in the world, and we care about one thing above ... From there the path is wide open: QA and Support people here have become quest designers, narrative ...

Varsity Tutors

Video Game Design Tutor

Minneapolis, MN · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Kingsport, TN · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Lawrenceville, GA · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Indianapolis, IN · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

NM · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Highland Park, IL · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Matthews, NC · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Salem, VA · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Edina, MN · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Glendale, AZ · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Fayetteville, AR · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Winston Salem, NC · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Paramus, NJ · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Video Game Design Tutor

Leesburg, VA · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

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All JobsVideo Game Support JobsRemote Video Game Support Jobs

Remote Video Game Support information

See salary details

$12

$18

$23

How much do remote video game support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote video game support in the United States is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Remote Video Game Support vs Remote Game Tester?

AspectRemote Video Game SupportRemote Game Tester
Required CredentialsCustomer service skills, gaming knowledge, technical troubleshootingGaming knowledge, attention to detail, sometimes specific game knowledge
Work EnvironmentCustomer support centers, remote support via chat or phoneRemote, testing environments, often flexible hours
Employer & Industry UsageGame developers, publishers, support agenciesGame studios, testing companies, publishers
Common Search & Comparison IntentCustomer support roles, troubleshooting jobsQuality assurance, testing roles

Remote Video Game Support involves assisting players with technical issues, account problems, and gameplay questions, requiring customer service skills and gaming knowledge. Remote Game Testers focus on playing games to identify bugs and provide feedback, emphasizing attention to detail. Both roles are remote and industry-related but serve different functions within the gaming industry.

What are the key skills and qualifications needed to thrive as a remote video game support specialist?

To thrive as a Remote Video Game Support specialist, you need strong problem-solving abilities, knowledge of gaming platforms, and experience with customer service, often supported by familiarity with popular games and a high school diploma or equivalent. Proficiency with ticketing systems, live chat tools, and troubleshooting software is typically required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are vital for efficiently resolving player issues, ensuring user satisfaction, and maintaining a positive reputation for the game or company.

What are some common challenges faced by remote video game support professionals, and how can they effectively address them?

Remote Video Game Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to user devices, managing high volumes of support tickets during game launches or updates, and communicating clearly with players who may be frustrated. To address these challenges, it's important to develop strong problem-solving skills, remain patient and empathetic, and use available knowledge bases and escalation procedures efficiently. Regular collaboration with development and QA teams also helps ensure issues are resolved effectively and feedback is communicated to improve the player experience.

What is a remote video game support?

A Remote Video Game Support job involves assisting players of video games with troubleshooting technical issues, answering gameplay questions, and resolving account or billing concerns. Support agents in this role interact with customers primarily via online channels such as chat, email, or sometimes phone, all while working from a remote location. This position requires strong communication skills, a good understanding of gaming platforms, and patience in handling player concerns. It is ideal for individuals who are passionate about video games and enjoy helping others solve problems. Training is typically provided by employers to familiarize agents with specific games and support protocols.
More about Remote Video Game Support jobs
What cities are hiring for Remote Video Game Support jobs? Cities with the most Remote Video Game Support job openings:
What are the most commonly searched types of Video Game Support jobs? The most popular types of Video Game Support jobs are:
What states have the most Remote Video Game Support jobs? States with the most job openings for Remote Video Game Support jobs include:
What job categories do people searching Remote Video Game Support jobs look for? The top searched job categories for Remote Video Game Support jobs are:
Remote Video Game Support jobs near you
Infographic showing various Remote Video Game Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,600 per year, or $18.6 per hour.

Video Game Annotation Specialist

Mercor

New York, NY • Remote

$16 - $17/hr

Full-time

Re-posted 19 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Video Game Annotator
Type: Contract
Compensation: $16–$17/hour
Location: Remote

Role Responsibilities

  • Annotate assigned games such as Minecraft and open-world games for structured sessions of 15–60 minutes.
  • Follow simple annotation instructions, including exploration, basic interactions, and task-based play.
  • Ensure recordings meet quality requirements, including no lag, stable FPS, and correct settings.
  • Work independently and asynchronously to meet deadlines and improve AI model performance.

Qualifications

Must-Have

  • Access to a personal Windows computer.
  • Comfortable installing recording software for gameplay and input capture.
  • Reliable internet connection for uploading large video files.
  • Attention to detail and willingness to follow setup guidelines.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.