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Remote Video Game Support Jobs in Texas (NOW HIRING)

Video Game Design Tutor

Austin, TX · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Plano, TX · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Irving, TX · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

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Remote Video Game Support information

What is the difference between Remote Video Game Support vs Remote Game Tester?

AspectRemote Video Game SupportRemote Game Tester
Required CredentialsCustomer service skills, gaming knowledge, technical troubleshootingGaming knowledge, attention to detail, sometimes specific game knowledge
Work EnvironmentCustomer support centers, remote support via chat or phoneRemote, testing environments, often flexible hours
Employer & Industry UsageGame developers, publishers, support agenciesGame studios, testing companies, publishers
Common Search & Comparison IntentCustomer support roles, troubleshooting jobsQuality assurance, testing roles

Remote Video Game Support involves assisting players with technical issues, account problems, and gameplay questions, requiring customer service skills and gaming knowledge. Remote Game Testers focus on playing games to identify bugs and provide feedback, emphasizing attention to detail. Both roles are remote and industry-related but serve different functions within the gaming industry.

What are the key skills and qualifications needed to thrive as a Remote Video Game Support specialist, and why are they important?

To thrive as a Remote Video Game Support specialist, you need strong problem-solving abilities, knowledge of gaming platforms, and experience with customer service, often supported by familiarity with popular games and a high school diploma or equivalent. Proficiency with ticketing systems, live chat tools, and troubleshooting software is typically required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are vital for efficiently resolving player issues, ensuring user satisfaction, and maintaining a positive reputation for the game or company.

What are some common challenges faced by Remote Video Game Support professionals, and how can they effectively address them?

Remote Video Game Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to user devices, managing high volumes of support tickets during game launches or updates, and communicating clearly with players who may be frustrated. To address these challenges, it's important to develop strong problem-solving skills, remain patient and empathetic, and use available knowledge bases and escalation procedures efficiently. Regular collaboration with development and QA teams also helps ensure issues are resolved effectively and feedback is communicated to improve the player experience.

What is a Remote Video Game Support job?

A Remote Video Game Support job involves assisting players of video games with troubleshooting technical issues, answering gameplay questions, and resolving account or billing concerns. Support agents in this role interact with customers primarily via online channels such as chat, email, or sometimes phone, all while working from a remote location. This position requires strong communication skills, a good understanding of gaming platforms, and patience in handling player concerns. It is ideal for individuals who are passionate about video games and enjoy helping others solve problems. Training is typically provided by employers to familiarize agents with specific games and support protocols.
What are the most commonly searched types of Video Game Support jobs in Texas? The most popular types of Video Game Support jobs in Texas are:
What cities in Texas are hiring for Remote Video Game Support jobs? Cities in Texas with the most Remote Video Game Support job openings:
Infographic showing various Remote Video Game Support job openings in Texas as of July 2026, with employment types broken down into 70% Full Time, 16% Part Time, and 14% Contract. Highlights an 100% Remote job distribution.
National Account Manager- Remote Video Specialist

National Account Manager- Remote Video Specialist

Everon LLC

Irving, TX • On-site, Remote

$17.50 - $24/hr

Full-time

Posted 3 days ago

New


Everon rating

7.2

Company rating: 7.2 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

27th of 37 rated health and safety providers


Job description

Company Overview:
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, a comprehensive portfolio of solutions and services, and an industry leading National Account program. Our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.
Position Summary:
National Account Remote Video Services Specialist's primary responsibility is to drive recurring revenue by selling Everon's Remote Video Surveillance and proactive monitoring solutions. This is accomplished by prospecting and converting opportunities into Remote Video Services subscription agreements. Remote Video Services agreements may include monitored video verification, virtual guard tours, event-driven notifications, analytics-enabled detection, and related support services. National Account Remote Video Services Specialists are expected to review site and system information, assess camera coverage and operational needs, and conduct on-site or virtual evaluations to develop tailored proposals. The most critical part of this position is possessing outstanding prospecting capabilities and consistently high activity levels to achieve assigned pipeline and sales goals.
Duties & Responsibilities:
  • Grow recurring Remote Video Services revenue by identifying, qualifying, and converting protpects to Everon's Remote Video Services subscription services.
  • Maintain a consistent cadence of outbound prospecting (cold calling, field visits, email campaigns, and referrals) to build pipeline for Remote Video Services opportunities.
  • Conduct on-site and virtual assessments to understand customer risk areas, camera coverage, lighting, connectivity, and operational requirements for effective monitoring.
  • Develop and present Remote Video Services proposals, including monitoring scope (video verification, virtual guard tours, event response), schedules, service levels, and pricing to support subscription agreements.
  • Deliver customer presentations and solution demonstrations that communicate Remote Video Services value, response workflows, and ROI; participate in internal deal reviews as needed.
  • Maintain strong working knowledge of Remote Video Services offerings, video platforms, camera types, analytics capabilities, and monitoring/dispatch procedures to recommend the right solution.
  • Partner with Operations, Design Team, and Project teams to confirm system compatibility, define event handling instructions, and ensure successful Remote Video Services onboarding and activation.
  • Expand accounts by identifying additional monitoring use cases and upselling Remote Video Services enhancements such as analytics, additional camera groups, after-hours coverage, and notification escalation options.
  • Manage opportunities in CRM, maintain accurate forecasts, and execute territory plans to meet or exceed Remote Video Services activity, pipeline, and revenue targets.
  • Support Remote Video Services sales enablement and marketing initiatives (case studies, campaigns, events) and articulate Everon's Remote Video Services differentiators and customer outcomes in all customer interactions.

Qualifications - External
Minimum Qualifications (Education, Skills & Experience):
  • Bachelor's degree or equivalent and/or or 3-5 years professional experience in high-volume sales in a fast paced environment.
  • Outside sales and cold calling experience
  • A successful, proven track record of performance either selling intangibles or selling a service that required excellent prospecting ability
  • Exceptional customer service, thoroughness and self-motivation
  • Candidate must have a strong work ethic, competitive spirit, action oriented and optimistic outlook to achievement and positive results
  • Must possess good decision-making skills, be very organized and detail oriented
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Ability to write routine reports and correspondence
  • Proficiency in Microsoft Office (Word, Excel & PowerPoint)
  • Valid driver's license with acceptable record, will conduct background and drug test

Preferred Qualifications:
  • Experience selling Remote Video Services solutions, including remote video surveillance subscriptions (video verification, virtual guard tours, event-driven response/notifications) and the ability to communicate value, ROI, and operational workflows to security decision-makers.
  • Familiarity with CCTV/IP video surveillance and video management platforms (VMS), including camera selection/placement considerations, networking basics, video analytics and integrated security systems (access control, intrusion, low voltage).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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