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Video Game Support Jobs (NOW HIRING)

$150K - $200K/yr

GovCIO is currently hiring for Video Game Designer/Simulation Producer to lead the narrative and ... Support executive engagement, funding presentations, and external communication strategies for ...

New

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

SD ยท Remote

$40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

MS ยท Remote

$40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

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Video Game Support information

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$12

$18

$23

How much do video game support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for video game support in the United States is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What is a Video Game Support job?

A Video Game Support job involves assisting players with technical issues, troubleshooting game errors, and providing guidance on gameplay or account-related concerns. Support agents communicate with players through chat, email, or phone to resolve problems efficiently. They also report bugs, escalate complex issues, and ensure a positive player experience. Strong communication skills, gaming knowledge, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the Video Game Support position, and why are they important?

To excel as a Video Game Support specialist, you need strong troubleshooting skills, in-depth knowledge of gaming platforms, and experience with customer service practices, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote access tools, and knowledge bases such as Zendesk or Freshdesk is common in this role. Excellent communication, patience, and problem-solving abilities help you effectively assist players while maintaining a positive brand image. These abilities ensure customers receive timely, clear, and empathetic support, leading to higher user satisfaction and retention.

What are the typical day-to-day responsibilities of a Video Game Support specialist?

As a Video Game Support specialist, your daily tasks will include responding to player inquiries via email, chat, or phone, diagnosing technical issues, and guiding users through troubleshooting steps. You may also escalate complex problems to higher-level support teams and document recurring issues for further analysis. Collaborating closely with fellow support agents and occasionally with game developers is common, especially when new bugs or updates arise. You'll help maintain a positive player experience by providing clear guidance and fostering a supportive community.

More about Video Game Support jobs
What cities are hiring for Video Game Support jobs? Cities with the most Video Game Support job openings:
What are the most commonly searched types of Video Game Support jobs? The most popular types of Video Game Support jobs are:
What states have the most Video Game Support jobs? States with the most job openings for Video Game Support jobs include:
What job categories do people searching Video Game Support jobs look for? The top searched job categories for Video Game Support jobs are:
Infographic showing various Video Game Support job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,600 per year, or $18.6 per hour.
Video Game Tester - QA (OnCall Contract)

Video Game Tester - QA (OnCall Contract)

side

Charleston, SC โ€ข On-site

Full-time

Posted 11 days ago


Job description

About Side

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

Job Overview:

We are dedicated to empowering our clients in the gaming sector in the Charleston, South Carolina area. If you are a passionate gamer seeking to make your mark in the gaming industry, we invite you to apply.

We are currently in the process of building a team of full-time, entry-level Game Testers for a gaming studio located in Charleston, South Carolina, to better serve our gaming clients in an oncall capacity.

Requirements

We are searching for Entry Level Video Game Testers for our new Gaming studio in Charleston, South Carolina servicing our major gaming client. This is an in-studio position, no remote work will be considered. Only local candidates in the Charleston, SC area or candidates in the U.S that are willing to relocate without subsidies will be considered. No visa sponsorship will be provided.

Skills Required:

  • Ability to work either independently or in a team and with other colleagues, sometimes under pressure to meet deadlines.
  • Gaming experience on one or more platforms.
  • The ability to communicate complex information in a clear and concise manner.
  • A keen ability to identify subtle issues or inconsistencies that may affect the quality or functionality of the software.
  • The capacity to prioritize tasks efficiently and manage testing deadlines to ensure timely delivery of quality software.

Benefits

This is an on-call contingent role and not eligible for benefits