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Video Game Support Jobs in Austin, TX (NOW HIRING)

Video Game Design Tutor

Austin, TX · Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Showrunner

Austin, TX · On-site

$122K - $124K/yr

You'll own the creative vision and execution of our gameplay content, ensuring every video hooks ... Be available to support weekend review rotations as needed. What We're Looking For: * Proven ...

Contractor - Senior Game Producer

Austin, TX · On-site

$122K - $124K/yr

Aspyr is a leading game publisher and developer, bringing the world's biggest franchises and bold ... Align junior producers on projects and support departmental production standards and workflows on ...

Senior Games Technician D&B's Senior Game Techs, (SGTs for short) are the best of the best! This ... SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of ...

Senior Games Technician D&B's Senior Game Techs, (SGTs for short) are the best of the best! This ... SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of ...

Understanding of the video game development pipeline and creative service providers. * Experience supporting sales enablement and ABM (account-based marketing). * International marketing or multi ...

Producer - Background Art (Retro Studios)

Austin, TX · On-site

$122K - $124K/yr

... their game. DESCRIPTION OF DUTIES: * Support Environment, Lighting and VFX teams to define, track, and prioritize work based on product readiness, critical path needs and development priorities.

New

Senior Software Engineer

Austin, TX · On-site

$100K - $200K/yr

... in the video game industry, with recent and extensive experience in cross-platform console ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Who We Are Founded in 2005, 2K Games is a global video game company, publishing titles developed by ... What We Need: 2K Publishing Tech delivers innovative solutions to our studios and supports all of ...

Senior Software Engineer

Austin, TX · On-site

$100K - $200K/yr

... in the video game industry, with recent and extensive experience in cross-platform console ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Who We Are Founded in 2005, 2K Games is a global video game company, publishing titles developed by ... What We Need: 2K Publishing Tech delivers innovative solutions to our studios and supports all of ...

Senior Software Engineer

Austin, TX · On-site

$100K - $200K/yr

... in the video game industry, with recent and extensive experience in cross-platform console ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

... in the video game industry, with recent and extensive experience in cross-platform console development. Responsibilities : • Ability to support and maintain existing systems • Ability to ...

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

... in the video game industry, with recent and extensive experience in cross-platform console development. Responsibilities : • Ability to support and maintain existing systems • Ability to ...

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Video Game Support information

See Austin, TX salary details

$12

$18

$22

How much do video game support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for video game support in Austin, TX is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $20.00 per hour, depending on experience, location, and employer.

What is a video game support?

A Video Game Support job involves assisting players with technical issues, troubleshooting game errors, and providing guidance on gameplay or account-related concerns. Support agents communicate with players through chat, email, or phone to resolve problems efficiently. They also report bugs, escalate complex issues, and ensure a positive player experience. Strong communication skills, gaming knowledge, and problem-solving abilities are essential for this role.

What does a video game support specialist do?

As a Video Game Support specialist, your daily tasks will include responding to player inquiries via email, chat, or phone, diagnosing technical issues, and guiding users through troubleshooting steps. You may also escalate complex problems to higher-level support teams and document recurring issues for further analysis. Collaborating closely with fellow support agents and occasionally with game developers is common, especially when new bugs or updates arise. You'll help maintain a positive player experience by providing clear guidance and fostering a supportive community.

What are the key skills and qualifications needed to thrive in video game support?

To excel as a Video Game Support specialist, you need strong troubleshooting skills, in-depth knowledge of gaming platforms, and experience with customer service practices, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote access tools, and knowledge bases such as Zendesk or Freshdesk is common in this role. Excellent communication, patience, and problem-solving abilities help you effectively assist players while maintaining a positive brand image. These abilities ensure customers receive timely, clear, and empathetic support, leading to higher user satisfaction and retention.

What are the most commonly searched types of Video Game Support jobs in Austin, TX?

The most popular types of Video Game Support jobs in Austin, TX are:

What are popular job titles related to Video Game Support jobs in Austin, TX?

For Video Game Support jobs in Austin, TX, the most frequently searched job titles are:

What cities near Austin, TX are hiring for Video Game Support jobs?

Cities near Austin, TX with the most Video Game Support job openings:

Infographic showing various Video Game Support job openings in Austin, TX as of August 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,260 per year, or $18.4 per hour.

Video Game Specialist

Insight Global

Austin, TX • On-site

$17/hr

Full-time

Medical, Dental, Vision

Posted 15 days ago


Job description

Job Description

Our client is seeking a Robot Operator to help train and operate humanoid robots using VR technology. In this role, you'll wear a VR headset and hand controllers to remotely operate robots, collect performance data, document issues, and support testing activities. You'll work closely with robotics engineers and operations teams to improve robot functionality and real-world performance.


Responsibilities

  • Operate humanoid robots using VR headsets and controllers
  • Set up testing environments and robot workflows
  • Monitor robot performance and document bugs/issues
  • Collect and record data for engineering teams
  • Assist with robot training and system testing


Requirements

  • Strong hand-eye coordination and spatial awareness
  • Interest in robotics, gaming, VR, or emerging technology