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Video Game Support Jobs in Ontario (NOW HIRING)

... game-based cardio equipment, including rowing machines, bikes and treadmills. Y-Combinator, a ... journey, supporting rapid growth through two funding rounds totaling ~$35M. Founded with the ...

... game-based cardio equipment, including rowing machines, bikes and treadmills. Y-Combinator, a ... journey, supporting rapid growth through two funding rounds totaling ~$35M. Founded with the ...

Collaborate to understand game concepts and support the Games team with lean and rapid prototyping ... Free video games! Every Rivalry employee gets a monthly stipend. * + more!

At Vosyn, we embrace the exciting, game-changing world of Artificial Intelligence, driving ... and supported. We believe that diversity of thought, background, and experience enriches our ...

We are looking for a Senior Modeler to support our production teams. The candidate must have solid ... on Video Game Asset production * Excellent 3D modelling and texturing skills * Highly proficient ...

Resources & Support * For details about the interview process and platform information, please check: * For any help or support, reach out to: support@mercor.com PS: Our team reviews applications ...

Resources & Support * For details about the interview process and platform information, please check: * For any help or support, reach out to: support@mercor.com PS: Our team reviews applications ...

... games. * Support current student-athlete academic success. * Manage social media platforms. * Serve as the travel coordinator (meals and travel operations). * Assist with all areas of video ...

... support Autonomous Vehicle (AV) development. - Lead technical and architecture discussions ... video game consoles, board games, etc), multiple collaborative working spaces and a gorgeous patio ...

... games. * Support current student-athlete academic success. * Manage social media platforms. * Serve as the travel coordinator (meals and travel operations). * Assist with all areas of video ...

The ideal candidate will support our internal studio and production department with incoming ... Free video games! Every Rivalry employee gets a monthly stipend. * + more!

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Video Game Support information

See Ontario salary details

$9

$23

$59

How much do video game support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for video game support in Ontario is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $25.00 per hour, depending on experience, location, and employer.

What is a video game support?

A Video Game Support job involves assisting players with technical issues, troubleshooting game errors, and providing guidance on gameplay or account-related concerns. Support agents communicate with players through chat, email, or phone to resolve problems efficiently. They also report bugs, escalate complex issues, and ensure a positive player experience. Strong communication skills, gaming knowledge, and problem-solving abilities are essential for this role.

What does a video game support specialist do?

As a Video Game Support specialist, your daily tasks will include responding to player inquiries via email, chat, or phone, diagnosing technical issues, and guiding users through troubleshooting steps. You may also escalate complex problems to higher-level support teams and document recurring issues for further analysis. Collaborating closely with fellow support agents and occasionally with game developers is common, especially when new bugs or updates arise. You'll help maintain a positive player experience by providing clear guidance and fostering a supportive community.

What are the key skills and qualifications needed to thrive in video game support?

To excel as a Video Game Support specialist, you need strong troubleshooting skills, in-depth knowledge of gaming platforms, and experience with customer service practices, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote access tools, and knowledge bases such as Zendesk or Freshdesk is common in this role. Excellent communication, patience, and problem-solving abilities help you effectively assist players while maintaining a positive brand image. These abilities ensure customers receive timely, clear, and empathetic support, leading to higher user satisfaction and retention.

What are popular job titles related to Video Game Support jobs in Ontario?

For Video Game Support jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Video Game Support jobs in Ontario look for?

The top searched job categories for Video Game Support jobs in Ontario are:

Infographic showing various Video Game Support job openings in Ontario as of August 2026, with employment types broken down into 50% Full Time, 36% Part Time, and 14% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $47,980 per year, or $23.1 per hour.

Scorekeeper/Game Day Operations Staff

Ridley College

Saint Catharines, ON • On-site

CA$20/hr

Part-time

Re-posted 8 days ago


Job description

THE RIDLEY DIFFERENCE

Founded in 1889, Ridley College is a co-educational boarding and day school with over 850 students in JK to Grade 12 from more than 55 countries worldwide. Education at Ridley is 'learner-centred' and inquiry-based, enhanced by the International Baccalaureate (IB) curriculum. It places students at the heart of the learning experience and develops curiosity, open-mindedness, and agile thinking and doing.  Guided by our vision, we aim to inspire flourishing lives to transform our globe.  We strive as a community to create a culture of belonging on campus based on trust, collaboration and cooperation, and to promote and deepen these shared values in all we do. 

OVERVIEW

The Ridley College Athletic Department and Prep Basketball team is seeking a reliable and detail-oriented Scorekeeper/Game Day Operations Staff for the upcoming 26/27 school year to support the successful operation of home basketball games and related athletic events. This contract, part-time, on-site role is responsible for accurately recording game statistics, tracking scores, and maintaining player and team data in real time using league-approved scoring software and tools.

The position plays an essential role in ensuring the accuracy and integrity of game records for athletes, coaches, officials, and league administrators. Directly reporting to the Assistant Athletic Director, the individual's responsibilities include preparing scorekeeping equipment prior to games, verifying team rosters, documenting key game events, and collaborating with referees, coaches, and athletic department staff to confirm results and statistics. Additional support for game-day operations and other athletic events may be required as needed.

Key Responsibilities:

  • Operate electronic scorekeeping and statistical tracking systems during basketball games.
  • Accurately record scores, fouls, player statistics, timeouts, and other game-related data.
  • Set up and test scorekeeping equipment before games and troubleshoot minor technical issues when required.
  • Verify team rosters and ensure player information is entered accurately.
  • Communicate effectively with referees, coaches, and event staff to confirm game details and results.
  • Maintain accurate records in accordance with league and organizational standards.
  • Assist with general game-day operations and event support as required.
  • Ensure a professional, organized, and efficient scorekeeping environment throughout events.

Why Join Ridley Prep Basketball?

  • Be part of a competitive and respected basketball program.
  • Gain valuable experience in sports operations and event management.
  • Work closely with coaches, officials, and student-athletes in a dynamic athletic environment.
  • Contribute to the success and integrity of high-performance basketball competition.

QUALIFICATIONS

  • Exceptional attention to detail and a high level of accuracy in recording scores and game statistics.
  • Previous experience in scorekeeping, sports statistics, officiating, athletics, or sport event operations is considered a strong asset.
  • Familiarity with National Preparatory Association (NPA) and Ontario Scholastic Basketball Association (OSBA) basketball is preferred.
  • Comfortable using scorekeeping software, digital platforms, and traditional scorebooks, with the ability to learn new systems quickly.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with officials, coaches, athletic department staff, facility personnel, and student-athletes.
  • Ability to remain focused and composed in a fast-paced, competitive environment.
  • Strong organizational and time-management skills, including the ability to manage multiple games or responsibilities during a shift.
  • Reliable availability for Tuesday and Thursday evening games and/or weekend league schedules.
  • Availability to support occasional weekday afternoon events is considered an asset.
  • High school diploma or equivalent preferred.
  • Demonstrated interest in basketball, athletics, or sport administration is beneficial.

HOW TO APPLY

Applications will be reviewed on an ongoing basis until the position is filled.

This posting is for a contract, part-time replacement position.

Rate: $20.00 per hour

As a condition of employment, a satisfactory Vulnerable Persons Screening Report must be provided. All candidates must be eligible to work in Canada.

While all applicants are thanked for their interest, only those chosen for interviews will be contacted.

Ridley College is committed to fostering an inclusive, accessible and equitable environment where everyone feels respected, valued and supported.  Accommodations are available for applicants with disabilities throughout the recruitment process.  If you are selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used in order to ensure your equal participation.


Employment Type: PART_TIME