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Support Service Worker Jobs in Ontario (NOW HIRING)

CA$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

CA$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

CA$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

CA$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

CA$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

CA$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

CA$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming opening in Ontario. The successful candidate must be willing to travel and live away from home ...

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Showing results 1-20

Support Service Worker information

See Ontario salary details

$8

$18

$32

How much do support service worker jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for support service worker in Ontario is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What are examples of support service worker careers?

Support service workers can work in various settings such as healthcare, social services, customer support, and community organizations. Common roles include case managers, mental health aides, social service assistants, and customer support representatives, often requiring strong communication skills and relevant certifications or training.

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.
What are popular job titles related to Support Service Worker jobs in Ontario? For Support Service Worker jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Support Service Worker jobs in Ontario look for? The top searched job categories for Support Service Worker jobs in Ontario are:
What cities in Ontario are hiring for Support Service Worker jobs? Cities in Ontario with the most Support Service Worker job openings:
Infographic showing various Support Service Worker job openings in Ontario as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,177 per year, or $18.4 per hour.

Support Service Worker

St. Joseph's Care Group

Thunder Bay, ON • On-site

CA$28.17 - CA$29.74/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 16 days ago


Job description

JOIN OUR TEAM AND HELP LEAD WITH CARE, COMPASSION AND COMMITMENT!

ABOUT THE ROLE

Reporting to the Manager – Seniors’ Supportive Housing, the Support Service Worker provides care to the clients of the Support Services Program in the Sister Leila Greco Apartments, P.R. Cook Apartments and/or Willow Place. Key responsibilities include providing individualized care to meet the needs of the clients, including help with activities of daily living, meal preparation, medication monitoring, emergency response, “how-are-you” checks, and social and recreational programming.

HIRING DEADLINE: August 11, 2026

Applications will continue to be accepted until the position is filled. However, consideration of submissions after the deadline will be at the organization's discretion. Applicants are encouraged to apply by the Hiring Deadline.

This job posting is for an existing vacancy currently available within our organization.

COMMITMENT TO DIVERSITY

At St. Joseph's Care Group (SJCG), our diverse workforce strengthens our ability to provide culturally competent care and innovative solutions to the complex needs of our clients and communities. We encourage applicants from all backgrounds, diverse race, ethnicity, gender identity or expression, age, sexual orientation, family status, religion, disability, and socioeconomic status, to help address under-representation and foster greater inclusivity and belonging at SJCG.

By promoting a culture of inclusion and mutual respect, we ensure that our values of care, compassion, and commitment are reflected in every aspect of our work. If you are passionate about making a difference in healthcare and are committed to upholding these values, we encourage you to apply and join us in our journey towards a more inclusive and equitable future.

St. Joseph's Care Group is committed to providing reasonable accommodations to applicants with disabilities in our job application and hiring process.

WHAT YOU BRING

Education/Experience:

  • Current Personal Support Worker (PSW), Developmental Services Worker (DSW) or Social Services Worker (SSW) certificate from a recognized college program or an equivalent combination of education and experience
  • Safe Food Handling Certificate
  • Education/courses and or experience working with the elderly in a community setting, including medication assistance

Skills/Abilities:

  • Ability to communicate effectively and concisely, both orally and in writing
  • Ability to maintain effective working relationships with supervisors, coworkers, staff, and clients
  • Ability to work independently and to function cooperatively and efficiently as a team member
  • Must be able to perform the essential functions of the job
  • Demonstrated regular attendance at work

Assets:

  • Experience with MED e-care software

Conditions of Employment:

  • This position shall be conditional upon a satisfactory Police Vulnerable Sector Check (PVSC) where indicated, to ensure the absence of relevant criminal convictions.

WHY JOIN ST. JOSEPH'S CARE GROUP

St. Joseph's Care Group (SJCG) offers a meaningful career for those seeking to make a difference in health care. As a leading provider of complex care, rehabilitation, long-term care, and mental health and addiction services, SJCG is recognized for its commitment to high-quality compassionate, and people-centred care.

Experience a rewarding career and lifestyle you’ll love at the heart of Thunder Bay! Here’s what awaits you when you join our team:

  • Enjoy a Competitive, Forward-Thinking Compensation Package: We offer salaries and benefits that recognize your talent and dedication.
  • Secure Your Future: Become a member of the Healthcare of Ontario Pension Plan (HOOPP) – our organization will contribute $1.26 for every $1 you invest in your pension, ensuring a strong, stable retirement for your future.
  • Make Your Move Easier: We provide relocation assistance to help you settle in (some conditions apply).
  • Thrive in a Supportive Team: Grow your career and make meaningful contributions alongside dedicated and passionate colleagues.
  • Commitment to Diversity: We are proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and talents of every team member.
  • Advance Your Skills: Access ongoing professional development, advanced education, and a tuition loan program.
  • Continuous Improvement: We foster a culture where every team member is empowered to identify opportunities for improvement and share ideas.
  • Prioritize Your Wellbeing: Take advantage of comprehensive wellness initiatives and access to an Employee & Family Assistance Program.
  • Shape the Future: Get involved in research and teaching initiatives that make a real difference.
  • Be Recognized and Rewarded: Benefit from employee recognition, discount, and referral programs.
  • Live Where Adventure Meets Opportunity: Nestled on the stunning shores of Lake Superior, Thunder Bay offers the perfect blend of vibrant city life and breathtaking outdoor escapes.

APPLICATION INFORMATION

All job postings will follow the requirements outlined in the applicable collective agreement or the Terms & Conditions of Employment. If the job is not filled through this process, the posting will remain on our external site until the position is successfully filled.

Applicants who are part of the bargaining unit will be given priority consideration as set out in the relevant collective agreement. It is the applicant's responsibility to clearly demonstrate that they have the skills required for the position they are applying for.

This hiring process includes the use of AI-enabled systems for administrative and candidate management purposes.