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Remote Video Game Support Jobs in Texas (NOW HIRING)

HighLevel

Lead AI Content Producer

Dallas, TX · Remote

$124K/yr

... remote-first organization built for speed and ownership. We value initiative, clarity and execution ... Support, Events, Community, and Executive teams. * Translate stakeholder goals into effective video ...

Brivo

Technical Support Agent (Video)

Austin, TX · On-site +1

$18 - $21/hr

... remote. This position is based at our Austin, TX headquarters. The available shifts are Monday ... Accepting support requests from several channels (chat, phone, email) * Effective management of ...

Emergent Software

IT Support Technician

Fort Worth, TX · On-site +1

$45K - $55K/yr

Support a fully remote workforce through ticketing systems, messaging platforms, and occasional video support sessions. * Provision and deprovision user accounts across Microsoft 365, Google ...

Waabi

Senior Accounting Manager

Dallas, TX · On-site +1

$120K - $190K/yr

... Support audit processes and maintain audit-ready documentation. - Additional ad hoc projects and ... video game consoles, board games, etc), multiple collaborative working spaces and a gorgeous patio ...

Waabi

Senior Accounting Manager

Dallas, TX · On-site +1

$120K - $190K/yr

... Support audit processes and maintain audit-ready documentation. - Additional ad hoc projects and ... video game consoles, board games, etc), multiple collaborative working spaces and a gorgeous patio ...

Waabi

Senior Accounting Manager

Dallas, TX · On-site +1

$120K - $190K/yr

... Support audit processes and maintain audit-ready documentation. - Additional ad hoc projects and ... video game consoles, board games, etc), multiple collaborative working spaces and a gorgeous patio ...

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Remote Video Game Support information

What is the difference between Remote Video Game Support vs Remote Game Tester?

AspectRemote Video Game SupportRemote Game Tester
Required CredentialsCustomer service skills, gaming knowledge, technical troubleshootingGaming knowledge, attention to detail, sometimes specific game knowledge
Work EnvironmentCustomer support centers, remote support via chat or phoneRemote, testing environments, often flexible hours
Employer & Industry UsageGame developers, publishers, support agenciesGame studios, testing companies, publishers
Common Search & Comparison IntentCustomer support roles, troubleshooting jobsQuality assurance, testing roles

Remote Video Game Support involves assisting players with technical issues, account problems, and gameplay questions, requiring customer service skills and gaming knowledge. Remote Game Testers focus on playing games to identify bugs and provide feedback, emphasizing attention to detail. Both roles are remote and industry-related but serve different functions within the gaming industry.

What are the key skills and qualifications needed to thrive as a remote video game support specialist?

To thrive as a Remote Video Game Support specialist, you need strong problem-solving abilities, knowledge of gaming platforms, and experience with customer service, often supported by familiarity with popular games and a high school diploma or equivalent. Proficiency with ticketing systems, live chat tools, and troubleshooting software is typically required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are vital for efficiently resolving player issues, ensuring user satisfaction, and maintaining a positive reputation for the game or company.

What are some common challenges faced by remote video game support professionals, and how can they effectively address them?

Remote Video Game Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to user devices, managing high volumes of support tickets during game launches or updates, and communicating clearly with players who may be frustrated. To address these challenges, it's important to develop strong problem-solving skills, remain patient and empathetic, and use available knowledge bases and escalation procedures efficiently. Regular collaboration with development and QA teams also helps ensure issues are resolved effectively and feedback is communicated to improve the player experience.

What is a remote video game support?

A Remote Video Game Support job involves assisting players of video games with troubleshooting technical issues, answering gameplay questions, and resolving account or billing concerns. Support agents in this role interact with customers primarily via online channels such as chat, email, or sometimes phone, all while working from a remote location. This position requires strong communication skills, a good understanding of gaming platforms, and patience in handling player concerns. It is ideal for individuals who are passionate about video games and enjoy helping others solve problems. Training is typically provided by employers to familiarize agents with specific games and support protocols.
What are the most commonly searched types of Video Game Support jobs in Texas? The most popular types of Video Game Support jobs in Texas are:
What are popular job titles related to Remote Video Game Support jobs in Texas? For Remote Video Game Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Video Game Support jobs in Texas look for? The top searched job categories for Remote Video Game Support jobs in Texas are:
What cities in Texas are hiring for Remote Video Game Support jobs? Cities in Texas with the most Remote Video Game Support job openings:
Remote Video Game Support jobs near you
Infographic showing various Remote Video Game Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Regional Director of Business Development

SENTRYSIX International

San Antonio, TX • Remote

Full-time

Re-posted 13 days ago

Job description

About SENTRYSIX International

SENTRYSIX International is a veteran-owned and operated security consulting and technology firm specializing in comprehensive protection solutions, remote video surveillance, and high-level risk management services. We are trusted by public institutions and private enterprises to deliver mission-ready support in critical environments. Our values are rooted in integrity, service, and innovation.

Position Summary

The Regional Director of Business Development is a high-impact leadership role responsible for driving growth, building strategic partnerships, and expanding the SENTRYSIX footprint within a designated region. This role requires a self-motivated, experienced professional who can identify new business opportunities, manage client relationships, and lead regional sales and development efforts in alignment with company goals.

Key Responsibilities

  • Develop and execute a strategic business development plan to grow the company's client base and regional market share.
  • Identify, qualify, and secure new contracts in the public and private sectors related to security operations, remote monitoring, and consulting services.
  • Foster and maintain long-term client relationships through regular communication, trust-building, and solution-focused support.
  • Collaborate with executive leadership, marketing, and operations to ensure alignment of sales strategies with business objectives.
  • Represent SENTRYSIX International at industry events, conferences, and community engagements.
  • Lead proposal development, presentations, and contract negotiations with prospective clients.
  • Monitor regional performance metrics and provide regular reporting to company leadership.
  • Maintain a pulse on regional trends, competitor activities, and emerging opportunities.

Qualifications

Required:

  • Minimum 5 years of experience in business development, sales leadership, or strategic growth roles-preferably in security, defense contracting, law enforcement technology, or risk management industries.
  • Proven track record of meeting or exceeding sales and revenue targets.
  • Strong leadership, communication, and interpersonal skills.
  • Deep understanding of regional market dynamics and B2B sales cycles.
  • Comfortable with CRM tools, data analysis, and performance reporting.

Preferred:

  • Prior experience in military, law enforcement, or homeland security sectors.
  • Existing relationships within government agencies, educational institutions, or enterprise-level clients.
  • Bachelor's degree in Business, Marketing, Security Management, or related field (Master's degree a plus).
  • Knowledge of remote surveillance, physical security systems, or security consulting services.

Apply