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Remote Video Game Support Jobs in Texas (NOW HIRING)

Waabi

Senior Accounting Manager

Dallas, TX · On-site +1

$120K - $190K/yr

... Support audit processes and maintain audit-ready documentation. - Additional ad hoc projects and ... video game consoles, board games, etc), multiple collaborative working spaces and a gorgeous patio ...

Waabi

Senior Accounting Manager

Dallas, TX · On-site +1

$120K - $190K/yr

... Support audit processes and maintain audit-ready documentation. - Additional ad hoc projects and ... video game consoles, board games, etc), multiple collaborative working spaces and a gorgeous patio ...

Waabi

Senior Accounting Manager

Dallas, TX · On-site +1

$120K - $190K/yr

... Support audit processes and maintain audit-ready documentation. - Additional ad hoc projects and ... video game consoles, board games, etc), multiple collaborative working spaces and a gorgeous patio ...

YO AI Labs

Graphic Designer Expert - Remote

Austin, TX · Remote

$20 - $50/hr

... support a design analysis and annotation project. You'll use your expertise in typography ... Annotate editorial, poster, marketing, and short video assets using precise design terminology.

YO AI Labs

Graphic Designer Expert - Remote

Houston, TX · Remote

$20 - $50/hr

... support a design analysis and annotation project. You'll use your expertise in typography ... Annotate editorial, poster, marketing, and short video assets using precise design terminology.

YO AI Labs

Graphic Designer Expert - Remote

Dallas, TX · Remote

$20 - $50/hr

... support a design analysis and annotation project. You'll use your expertise in typography ... Annotate editorial, poster, marketing, and short video assets using precise design terminology.

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All JobsVideo Game Support JobsRemote Video Game Support JobsRemote Video Game Support Jobs in Texas

Remote Video Game Support information

What is a remote video game support?

A Remote Video Game Support job involves assisting players of video games with troubleshooting technical issues, answering gameplay questions, and resolving account or billing concerns. Support agents in this role interact with customers primarily via online channels such as chat, email, or sometimes phone, all while working from a remote location. This position requires strong communication skills, a good understanding of gaming platforms, and patience in handling player concerns. It is ideal for individuals who are passionate about video games and enjoy helping others solve problems. Training is typically provided by employers to familiarize agents with specific games and support protocols.

What are the key skills and qualifications needed to thrive as a remote video game support specialist?

To thrive as a Remote Video Game Support specialist, you need strong problem-solving abilities, knowledge of gaming platforms, and experience with customer service, often supported by familiarity with popular games and a high school diploma or equivalent. Proficiency with ticketing systems, live chat tools, and troubleshooting software is typically required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are vital for efficiently resolving player issues, ensuring user satisfaction, and maintaining a positive reputation for the game or company.

What are some common challenges faced by remote video game support professionals, and how can they effectively address them?

Remote Video Game Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to user devices, managing high volumes of support tickets during game launches or updates, and communicating clearly with players who may be frustrated. To address these challenges, it's important to develop strong problem-solving skills, remain patient and empathetic, and use available knowledge bases and escalation procedures efficiently. Regular collaboration with development and QA teams also helps ensure issues are resolved effectively and feedback is communicated to improve the player experience.

What is the difference between Remote Video Game Support vs Remote Game Tester?

AspectRemote Video Game SupportRemote Game Tester
Required CredentialsCustomer service skills, gaming knowledge, technical troubleshootingGaming knowledge, attention to detail, sometimes specific game knowledge
Work EnvironmentCustomer support centers, remote support via chat or phoneRemote, testing environments, often flexible hours
Employer & Industry UsageGame developers, publishers, support agenciesGame studios, testing companies, publishers
Common Search & Comparison IntentCustomer support roles, troubleshooting jobsQuality assurance, testing roles

Remote Video Game Support involves assisting players with technical issues, account problems, and gameplay questions, requiring customer service skills and gaming knowledge. Remote Game Testers focus on playing games to identify bugs and provide feedback, emphasizing attention to detail. Both roles are remote and industry-related but serve different functions within the gaming industry.

What are the most commonly searched types of Video Game Support jobs in Texas?

The most popular types of Video Game Support jobs in Texas are:

What are popular job titles related to Remote Video Game Support jobs in Texas?

For Remote Video Game Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Video Game Support jobs in Texas look for?

The top searched job categories for Remote Video Game Support jobs in Texas are:

What cities in Texas are hiring for Remote Video Game Support jobs?

Cities in Texas with the most Remote Video Game Support job openings:

Remote Video Game Support jobs near you
Infographic showing various Remote Video Game Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior / Staff ML Onboard Optimization Engineer

Waabi

Dallas, TX • On-site, Remote

$141K - $249K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 16 days ago

Job description

Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we're unlocking the next era of autonomous transportation with technology that's powering commercial autonomous trucks and robotaxis. Waabi is backed by and partners with world leaders in AI, automotive, logistics, and deep tech.
With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: www.waabi.ai
You will...
- Collaborate closely with autonomy and algorithm engineers to scale safe self-driving systems using an AI-first approach.
- Expand the model deployment pipeline to new GPUs and embedded systems for the next generation of our onboard compute system.
- Use frameworks such as TensorRT and modelopt to optimize the models running on the truck.
- Create and benchmark new CUDA kernels for inference.
- Comprehensively profile model runtime and memory to pinpoint performance bottlenecks.
Qualifications:
- MS/PhD or Bachelors degree with a minimum of 6 years of industry experience in Computer Science, Robotics and/or similar technical field(s) of study.
- Solid coding proficiency in a variety of coding languages including Python, C++ or Rust.
- Experience in deep learning frameworks such as PyTorch.
- Skilled in profiling CPU and GPU code using tools such as PyTorch Profiler and NVIDIA Nsight.
- Experience with Nvidia embedded platforms such as Nvidia Jetson or Thor.
- Open-minded and collaborative team player with willingness to help others.
- Passionate about self-driving technologies, solving hard problems, and creating innovative solutions.
Bonus/nice to have:
- Experience in model compilation and exporting, interaction with lower level concepts like TensorRT.
- Experience in identifying when custom CUDA kernels are needed, and implementing them.
- Experience in Bazel build systems, and integrating third party packages into dev environments.
The US yearly salary range for this role is: $141,000 - $249,000 in addition to competitive perks & benefits. Waabi's yearly salary ranges are determined based on several factors in accordance with the Company's compensation practices. The salary base range is reflective of the minimum and maximum target for new hire salaries for the position across all US locations. Note: The Company provides additional compensation for employees in this role, including equity incentive awards and an annual performance bonus.
Perks/Benefits:
Waabi provides a competitive benefits package that includes:
- Competitive compensation and equity awards.
- Health and Wellness benefits encompassing Medical, Dental and Vision coverage.
- Unlimited Vacation.
- Flexible hours and Work from Home support.
- Daily drinks, snacks and catered meals (when in office).
- Regularly scheduled team building activities and social events both on-site, off-site & virtually.
- World-class facility that includes a gym, games room (ping pong table, video game consoles, board games, etc), multiple collaborative working spaces and a gorgeous patio!(when in office)
- As we grow, this list continues to evolve!
Waabi is an equal opportunity employer that celebrates diversity and is committed to creating a supportive, inclusive, and accessible environment for all employees. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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