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Remote Verint Jobs (NOW HIRING)

Inizio Engage

Remote Healthcare Communicator

$11.90 - $22.10/hr

Experience with Five 9, Salesforce, Verint and Microsoft Office a plus * REMS experience a plus but no required * Inbound Call Center experience required. * Heavy phone duties and documentation.

BCAA

Member Service Agent (Overnight Shift)

$46K - $58K/yr

Evo Car Share Remote Member Service Agent Be part of the evolution of car sharing built for British ... PowerBI, Verint, Service Now, Amazon Connect & Workplace, Google Maps, and EVO Car Sharing Software)

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Remote Verint information

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How much do remote verint jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote verint in the United States is $32.96, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $39.42 per hour, depending on experience, location, and employer.

How does a Remote Verint Specialist typically collaborate with on-site teams to ensure seamless workflow and system integration?

As a Remote Verint Specialist, collaboration with on-site teams is often facilitated through regular virtual meetings, project management tools, and real-time communication platforms. You’ll work closely with IT, call center, and operations teams to implement and optimize Verint solutions, ensuring that system updates and integrations align with business goals. Establishing clear communication channels and documentation practices is crucial, as is being proactive in troubleshooting and supporting users remotely. These collaborative efforts help maintain system performance and drive continuous improvement in customer engagement and workforce optimization.

What are Remote Verint jobs?

Remote Verint jobs are positions that involve using Verint software or solutions while working from a remote location, rather than in a traditional office setting. Verint is a company that provides customer engagement, workforce optimization, and security solutions for businesses. Remote Verint roles can include customer service, technical support, software implementation, data analysis, and project management, all focusing on Verint's products and services. These roles often require experience with Verint systems and the ability to work independently using digital collaboration tools.

What is the difference between Remote Verint vs Remote Contact Center Agent?

AspectRemote VerintRemote Contact Center Agent
Primary RoleSoftware implementation, system configuration, and analytics using Verint platformsCustomer support, handling inbound/outbound calls, and assisting customers
Required SkillsTechnical knowledge of Verint systems, troubleshooting, data analysisCommunication skills, customer service, problem-solving
Work EnvironmentIT/tech teams, remote or on-site, often within contact centers or IT departmentsCustomer service centers, remote or on-site contact centers
CertificationsVerint certifications, technical certificationsCustomer service certifications, call center training

Remote Verint roles focus on system setup, analytics, and technical support for Verint software, while Remote Contact Center Agents primarily handle customer interactions. Both roles may be remote but differ significantly in skills and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Verint Specialist, and why are they important?

To thrive as a Remote Verint Specialist, you need expertise in call center operations, data analytics, and workforce optimization, often supported by a relevant degree or Verint certification. Familiarity with Verint Workforce Management (WFM) software, reporting tools, and cloud-based collaboration platforms is typically required. Strong problem-solving, communication, and self-motivation are important soft skills for remote work and effective client support. These abilities ensure optimized workforce performance, accurate analytics, and seamless virtual collaboration for business success.
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Remote Verint jobs near you

Remote Healthcare Communicator

Inizio Engage

Remote

$11.90 - $22.10/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions and Medical Affairs businesses.
Representing clients on a variety of projects via inbound/outbound telecommunication.
This is your opportunity to join Inizio Engage and represent a top biotechnology company!
Hourly Rate: This position pays $18/hr
Start Date: August 3rd
Schedule: Must be flexible Monday - Friday (with occasional Saturday shifts)
Hours of Operation: 8am-12amEST (Rotating Shifts)
What's in it for you?
  • Competitive compensation
  • Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
  • Employee discounts & exclusive promotions
  • Recognition programs, contests, and company-wide awards
  • Exceptional, collaborative culture
  • Best Places to Work in BioPharma (2022, 2023, & 2025)
  • Certified Great Place to Work (2022, 2023, 2025 & 2026)

What will you be doing?
  • Maintain excellent quality standards for all client programs; adhere to program scripts and guidelines. Accurately collect information required by individual programs and correctly capture in specific program databases.
  • Exhibit effective communication and tele-management skills.
  • Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed.
  • Possess effective organizational skills, including working with multiple projects simultaneously.
  • Adhere to all company policies and Standard Operating Procedures.
  • Display flexibility within department to maximize utilization, including performing administrative and non-telecommunication duties as needed.
  • Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).

What do you need for this position?
  • Bachelor's degree or equivalent work-related experience.
  • Experience with Five 9, Salesforce, Verint and Microsoft Office a plus
  • REMS experience a plus but no required
  • Inbound Call Center experience required.
  • Heavy phone duties and documentation.
  • Ability to multi-task and pivot on a moments notice
  • Excellent verbal, written, and listening communication skills.
  • Ability to join frequent meetings and calls without disruption or disconnecting
  • Competency with a computer keyboard and mouse. Technically savvy.
  • Pleasant and professional telephone manner.
  • Flexibility in scheduling for rotating shifts to accommodate the needs of the business
  • Some Saturdays required with a day off during the week to accommodate needs of the business.

The base pay range for this position is $11.90/hr - $22.10/hr. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.
About Inizio Engage
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
To learn more about Inizio Engage, visit us at: https://inizio.health/
Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.
Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

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