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Remote Telus Jobs (NOW HIRING)

Lifeworks

Disability Assistant

Houston, TX · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused ...

Lifeworks

Disability Assistant

Phoenix, AZ · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused ...

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Senior Biostatistician I

Blue Bell, PA · Remote

Remote * United States * Mexico What you will be doing: * Serve as lead biostatistician for ... Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of ...

parcelLab

Mid-Level Account Executive (US)

Boston, MA · On-site +1

Remote-first culture with flexible work environment * Collaborative, inclusive, and ambitious ... TELUS.health Regular company retreats, parcelLab events (in-person and online), local and regional ...

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Senior Project Manager

Blue Bell, PA · Remote

Senior Project Manager (Emerging Oncology Biotech) - Remote, US ICON plc is a world-leading health ... Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of ...

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Project Manager

Blue Bell, PA · Remote

Clinical Project Manager (CNS/Rare Disease) - Remote, US ICON plc is a world-leading healthcare ... Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of ...

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Director, Project Management

Blue Bell, PA · Remote

Director, Project Management - Remote, US (Boston, MA Preferred) ICON plc is a world-leading health ... Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of ...

ICON

Clinical Research Associate II

Washington, DC · Remote

This is a fully remote role based in The Netherlands, with national travel as required. What You'll ... Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of ...

HHM Hotels

Director of Hotel Technology

Philadelphia, PA · On-site +1

$130K - $150K/yr

This position can be remote-based in the Northeast US, or out of our corporate offices in ... Commuter Transit and Commuter Parking Benefits * 24/7 access to TELUS Health, a confidential work ...

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How much do remote telus jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for remote telus in the United States is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is a Remote Telus job?

A Remote Telus job is a position with TELUS or its subsidiary, TELUS International, that allows employees to work from home or other remote locations. These roles can range from customer service and technical support to AI data annotation and linguistic analysis. Remote Telus jobs offer flexibility, competitive pay, and opportunities to work with global teams. Requirements vary by role but may include internet connectivity, specific language skills, or prior experience. Many positions are freelance or contract-based, giving workers the freedom to manage their schedules.

What are the key skills and qualifications needed to thrive in the Remote Telus position, and why are they important?

To thrive as a Remote Telus employee (such as a remote Customer Service Representative or Ads Assessor), strong communication skills, problem-solving abilities, and proficiency in English (and other required languages) are essential, often supported by relevant experience or education. Typical systems and tools include customer relationship management (CRM) platforms, online communication tools, and sometimes proprietary evaluation software, with training often provided and, in some cases, certifications in digital literacy or customer service are valued. Standout soft skills include adaptability, self-motivation, time management, and the ability to work independently within a virtual team. These skills are crucial to ensure high-quality service, meet performance targets, and successfully collaborate with remote colleagues in a flexible work environment.

What does a typical workday look like for a Remote Telus employee?

A typical workday for a Remote Telus employee may involve handling customer inquiries via phone, email, or chat, assessing digital content, or supporting clients depending on your specific position. You will collaborate virtually with team members, attend scheduled meetings, and use various digital platforms to track and report on your work. The role is structured with set shifts or flexible hours, and you'll be expected to manage your time effectively while meeting performance goals. This remote setup allows for a comfortable home office environment but requires strong discipline and the ability to prioritize tasks independently.
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Remote Telus jobs near you
Disability Assistant

Disability Assistant

Lifeworks

Houston, TX • Remote

Full-time

Posted 25 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.

Responsibilities:

  • Answers incoming calls; assisting customers in how to apply for a leave of absence, short term disability or reporting an incidental absence through the Automated Reporting system
  • Processes incoming documents.
  • Reviews and analyzes FMLA and STD documents received and determines if all necessary information has been provided to proceed with claim assignment / processing.
  • Informs claimants of documentation required to process claims, required timeframes, and claims statuseither by phone, written correspondence and/or claims system when inquiry is received.
  • Updates claim notes with appropriate claim and certification information.
  • Assists Case Managers and Nurse Consultants as needed
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings.
  • Other projects and tasks as assigned.

Qualifications:

  • The ideal candidate has 2 years of call center customer service experience
  • High School Diploma
  • Strong interpersonal and helping skills along with assessment andproblem-solvingskills.
  • Excellent computer skills and the ability to work primarily online in a paperless environment.
  • Able to work f/t hours between 8:00am-7:00pm EST, Mon-Fri

Strongly Preferred:

  • At least two (2) years experience in Human Resources,
  • Disability management and / or FML administration
  • Associate's Degree.

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A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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