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Remote Technical Support Jobs in Wisconsin (NOW HIRING)

Qualysoft

Hybrid, 20% on Site, 80% remote Projektsprache: Deutsch 720 - 760 a day Aufgaben / Responsibilities ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

WEX

Customer Service Specialist

Milwaukee, WI · Remote

$16.75 - $22.25/hr

Technical Support: Troubleshoot and guide customers through WEX online platforms and mobile ... Remote Work Requirements : This is a work from home position requiring a professional, private, and ...

MaintainX

$150/day

Experience supporting an upmarket motion to Fortune 5000 customers. * Track record authoring ... Remote

Itron, Inc

... supporting the Utilities & Energy sector, where technical readiness, security, and reliability are essential. Location: United States (Remote) with up to 25% travel Duties and Responsibilities:

Itron, Inc

... supporting the Utilities & Energy sector, where technical readiness, security, and reliability are essential. Location: United States (Remote) with up to 25% travel Duties and Responsibilities:

Standard Imaging Inc

IT Manager

Middleton, WI · Remote

$97K - $119K/yr

... remote and onsite support for customer environments and training readiness * Assist with Microsoft SQL database configuration, migration, and maintenance * Act as an escalation point for technical ...

Align Technology, Inc.

Serviceeinsatze bei Kunden planen und durchfuhren * Kunden per Telefon, EMail, Remote oder vor Ort ... Entwickle dich weiter mit unseren Online-Ressourcen und individueller Unterstutzung. * Integrativer ...

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All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Wisconsin

Remote Technical Support information

See Wisconsin salary details

$14

$26

$45

How much do remote technical support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote technical support in Wisconsin is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.65 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a Remote Technical Support specialist, and why are they important?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by Remote Technical Support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.
What are the most commonly searched types of Technical Support jobs in Wisconsin? The most popular types of Technical Support jobs in Wisconsin are:
What are popular job titles related to Remote Technical Support jobs in Wisconsin? For Remote Technical Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support jobs in Wisconsin look for? The top searched job categories for Remote Technical Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Technical Support jobs? Cities in Wisconsin with the most Remote Technical Support job openings:
Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Wisconsin as of June 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,686 per year, or $26.3 per hour.

Remote Customer Service Representative

SolvOne

Kenosha, WI • Remote

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago

Job description

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com

Why apply for a Remote SolvOne Customer Service job?

  • Work from the comfort of your home
  • Save time and money without a commute
  • Pay starts at $18.00 per hour
  • Equipment provided by SolvOne
  • Paid training begins Early June

Set schedules available:

Morning Shift: Wednesday to Saturday 8:30 AM – 7:00 PM CT

Early Morning: Friday to Monday 7:00 AM – 5:30 PM CT

  • Comprehensive individualized remote training
  • Positive work environment: we work hard to appreciate our people
  • We promote from within and encourage growth

Here's what you need:

  • 1 year of customer service-related experience
  • A strong internet connection and the ability to setup a home office with company provided equipment
  • Must be a resident of Kenosha in the Wisconsin area
  • Have a positive attitude, great work ethic and a passion for helping others
  • Be dependable and committed to be at work on time and ready to do your best each day
  • Dedicate your full attention to your work by not providing care for others during work hours
  • Commit to superior service for our customers, and support them through both phone and computer interactions
  • Ability to learn new information, policies and skills including software and petroleum industry knowledge
  • Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
  • Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
  • Work at a desk and effectively utilize a phone and computer for the length of your shift
  • Successfully pass a computer skills assessment, training evaluations, and the trial service period
  • Successfully pass a pre-employment drug screen and background check
  • Bilingual is a plus but not a requirement

Here's some of what we have to offer to those that join our team:

  • Work from home
  • Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
  • We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
  • A fun and rewarding environment with giveaways and employee recognition programs
  • Training classes are small, so each new hire gets the individual training needed to succeed
  • Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
  • Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

If this sounds intriguing, don't miss this great opportunity. Apply today!https://jobs.crelate.com/portal/solvone

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