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Remote Technical Support Jobs in Wisconsin (NOW HIRING)

Remote Sensing Technician

Sheboygan Falls, WI · Remote

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Troubleshoot and install sensor systems with support. * Comply with all policies and procedures ... Effective technical writing and communication * Proficient and experienced in utilization of cloud ...

AI Technical Lead

Madison, WI · On-site +1

$115K - $140K/yr

  • Retirement

  • PTO

Remote work requires successful candidates to possess their own high-speed internet and phone to ... We also provide and support enterprise Software as a Service (SaaS) applications to enable and ...

Remote Sensing Technician

Sheboygan Falls, WI · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Troubleshoot and install sensor systems with support. * Comply with all policies and procedures ... Effective technical writing and communication * Proficient and experienced in utilization of cloud ...

Remote Customer Service Representative

Appleton, WI · Remote

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative ... We are a growing company with internal promotion opportunities for Technical Support, Project ...

Remote Customer Service Representative

Appleton, WI · On-site +1

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative ... We are a growing company with internal promotion opportunities for Technical Support, Project ...

Hybrid, 20% on Site, 80% remote Projektsprache: Deutsch 720 - 760 a day Aufgaben / Responsibilities ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Showing results 21-40

Remote Technical Support information

See Wisconsin salary details

$14

$26

$45

How much do remote technical support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote technical support in Wisconsin is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.65 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

Can I work remotely in technical support?

Yes, many technical support roles are available remotely, allowing employees to assist customers via phone, chat, or email from any location. These jobs often require familiarity with remote communication tools, troubleshooting skills, and sometimes specific certifications, making remote work a common arrangement in the field.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

Who is the best company to work for remotely as a remote technical support?

Several companies are known for offering remote technical support roles, including Apple, Dell, and Microsoft, which provide comprehensive training, flexible schedules, and opportunities for career growth. These companies often require strong communication skills and technical knowledge, with roles typically involving troubleshooting hardware and software issues remotely. Job seekers should consider company reputation, benefits, and the specific technical skills required when choosing an employer.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What are the most commonly searched types of Technical Support jobs in Wisconsin?

The most popular types of Technical Support jobs in Wisconsin are:

What are popular job titles related to Remote Technical Support jobs in Wisconsin?

For Remote Technical Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Wisconsin look for?

The top searched job categories for Remote Technical Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Technical Support jobs?

Cities in Wisconsin with the most Remote Technical Support job openings:

Infographic showing various Remote Technical Support job openings in Wisconsin as of August 2026, with employment types broken down into 92% Full Time, 3% Part Time, 2% Temporary, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,686 per year, or $26.3 per hour.

Remote Sensing Technician

NV5

Sheboygan Falls, WI • Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 26 days ago


NV5 rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

142nd of 447 rated engineering


Job description

The Remote Sensing Technician (RST) acquires airborne and Geodetic ground survey data.  The RST is a field based position that collects aerial survey data with topo and bathymetric LIDAR as well as thermal, hyperspectral, and multispectral imagery sensor systems throughout North America.  Alternatively, the RST will be collecting ground data using GNSS survey tools, water monitoring tools, thermal loggers, spherical camera, and mobile LIDAR mapping systems. In the aerial application the RST’s work closely in a collaborative team environment with a captain in small aircraft/helicopters while flying acquisition missions.  When collecting control on the ground, the RST will work in a solo environment in remote locations.  Examples of collection areas would be urban roads, deep forest, mountainous, agriculture, and riverine environments. RST's configure and monitor sensor systems, track acquisition progress, download/process/ship geospatial datasets to production offices.   

Work Environment:

  • This position reports to the Acquisition Aanagement Team with primary hangar and survey locations in Oregon, Wisconsin, and Virginia. This position will function as a remote position but the employee is responsible for transportation to a medium or large hub primary commercial airport at which point company provides onward travel to and from work locations throughout North America.
  • This position is included in the company’s hearing conservation program.

NV5 is a global technology solutions and consulting services company with a workforce of over 4,500 professionals in more than 100 offices worldwide.  NV5’s continued growth has been spurred through strategic investments in firms with unique capabilities to help current and future customers solve the world’s toughest problems.  The NV5 family brings together talent across a wide range of markets and fields, including Professional Engineers, Professional Land Surveyors, Architects, Photogrammetrists, GIS Professionals, Software Developers, IT, Project Management Professionals, and more.

At NV5 Geospatial, we are a collaboration of intelligent, innovative thinkers who care for each other, our communities, and the environment.  We value both heart and head, the diversity of our people, and their experiences because that is how we continue to grow as leaders in our industry and expand our individual and collective potential.


  • Acquire airborne data using LiDAR and imagery sensor systems.
  • Work closely with pilots/survey crews in small aircraft/helicopters/vehicles while acquiring geospatial data.
  • Collect, download, and ship gathered geospatial data daily after acquisition.
  • Complete extensive field documentation.
  • Extensive travel by automobile and aircraft.
  • Work rotations targeting 16 days on, followed by 12 days off.
  • Ensure safe and secure use of company vehicles, equipment, and instrumentation.
  • Troubleshoot and install sensor systems with support.
  • Comply with all policies and procedures developed for safety and operations in dynamic environment. 

Knowledge, Skills, and Abilities 

  • Interest in GIS and remote sensing
  • Understanding of geospatial and aerial survey concepts
  • Understanding of GNSS survey methods
  • Effective technical writing and communication
  • Proficient and experienced in utilization of cloud-based technology
  • Capable of independent decision making and problem-solving
  • Comfortable flying in small aircraft for extensive periods of time across North America 

Minimum Qualifications 

  • A valid driver's license
  • Field experience
  • Experience with GNSS survey practices and instrumentation
  • Experience with databases and spreadsheets
  • Ability to lift 50+ pounds 

Preferred Qualifications 

  • 4-year degree from a physical/ biological/environmental science, engineering program or related 
    field
  • Aviation Background
  • Ground Survey Background
  • Current CPR and basic First Aid 

Employment is contingent upon successful completion of a background check and drug screening.

NV5 offers competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.

NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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What NV5 employees say

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Benefits

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About NV5

Sourced by ZipRecruiter

NV5 is a renowned company based in Los Angeles, CA, US, that operates in the architecture, engineering, and consulting industry. Officially established in 2009, this company provides technical engineering and consulting solutions that cater to public and private sectors globally. The firm is adept in a wide range of services, including infrastructure, energy, construction, program management, and environmental services. As part of its mission, NV5 seeks to deliver solutions that enhance communities and safeguard the environment meticulously.

Industry

Civil engineering construction

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US