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Remote Technical Support Manager Jobs in Oregon (NOW HIRING)

Steer

Technical Support Specialist - Remote

OR · On-site +1

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Implement scheduling tools and CRM. This includes integration, configuration, training and ...

New

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Provide remote technical support to end users for hardware, software, and connectivity issues. * Troubleshoot and resolve Microsoft 365 (Office 365) issues. * Administer basic user account management ...

Epicor

Infrastructure Support Specialist | Retail

OR · Remote

You will provide remote technical support and troubleshooting for customer hardware, peripheral ... Manage support requests in alignment with operational workflows, schedule adherence expectations ...

Symbotic

Technical Support Engineer

OR · Remote

The Technical Support Engineeris responsible forexecuting structured technical troubleshooting and ... manage expenses for bi-weekly reimbursement. #LI-JP1 #LI-Remote About Symbotic Symbotic is an ...

StarRez

Technical Support Representative

OR · On-site +1

Remote (US) * Travel: Less than 5% (The percentage of travel is an estimation and could vary based ... Manage customer inquiries and escalations through successful resolution, including internal ...

Keyfactor, Inc.

Technical Support Engineer

OR · Remote

United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type ... Case Ownership & Management * Owns support cases end-to-end, maintaining accurate, concise, and ...

Symbotic

Technical Support Administrator

OR · Remote

$25.96 - $35.96/hr

We are currently looking for Technical Support Administrators that are available to work the ... managing expenses personally to be reimbursed on a bi-weekly basis. #LI-JP1 #LI-Remote About ...

Veriff

Senior Technical Support Engineer

OR · On-site +1

$114K - $145K/yr

Experience with incident management processes * Demonstrated ability to mentor and support team ... Remote within USA but preferable to be in Salt Lake City, Utah Salary range: $114,000 - $145,000 ...

Transmit Security

Senior Technical Support Engineer

OR · On-site +1

$120K - $160K/yr

Manage escalations * Evaluate root cause analysis to eliminate recurring customer issues * Handle ... Flexible Work Environment: Remote work options available for North American candidates.

Bluesight

Technical Support Engineer - PrivacyPro

OR · Remote

$30 - $35/hr

Position Overview We are looking for an energetic Support Engineer who will provide technical and ... This position is a remote position and open to applicants in the continental United States. Why ...

Autodesk

Technical Support Specialist, BIM

Portland, OR · Remote

$60K - $107K/yr

Reporting to a Support Manager, you would actively engage with Autodesk customers to provide ... Prioritize critical technical issues and monitoring of service level compliance * Document support ...

Fujifilm

Tech Support Engineer, MI - I

Position Overview The Technical Support Engineer, MI provides remote technical support for HCUS customers. This engineer must be comfortable making critical decisions while working on complex issues.

Agfa

Customer Support Analyst, Tier 1

OR · Remote

Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field ... Manage escalations, complaints to Level 2 and Development, and follow through as point of contact ...

Fujifilm

Tech Support Engineer, MI - I

Position Overview The Technical Support Engineer, MI provides remote technical support for HCUS customers. This engineer must be comfortable making critical decisions while working on complex issues.

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Showing results 1-20

All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Oregon

Remote Technical Support Manager information

See Oregon salary details

$31.2K

$90.8K

$155.9K

How much do remote technical support manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for remote technical support manager in Oregon is $90,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $110,000.00 per year, depending on experience, location, and employer.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What job categories do people searching Remote Technical Support Manager jobs in Oregon look for? The top searched job categories for Remote Technical Support Manager jobs in Oregon are:
What cities in Oregon are hiring for Remote Technical Support Manager jobs? Cities in Oregon with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you

Technical Support Eng

Canon Medical Systems USA

Portland, OR • Remote

Other

Posted 13 days ago

Canon Medical Systems USA rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

230th of 487 rated machine equipment manufacturers

Job description

  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operationsa modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions (FMIas) occurring within the zone. Monitor the status and facilitate the completion of all FMIas within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

What Canon Medical Systems USA employees say

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