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Remote Technical Support Manager Jobs in Oregon (NOW HIRING)

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Provide remote technical support to end users for hardware, software, and connectivity issues. * Troubleshoot and resolve Microsoft 365 (Office 365) issues. * Administer basic user account management ...

Symbotic

Technical Support Engineer

OR · Remote

The Technical Support Engineeris responsible forexecuting structured technical troubleshooting and ... manage expenses for bi-weekly reimbursement. #LI-JP1 #LI-Remote About Symbotic Symbotic is an ...

StarRez

Technical Support Representative

OR · On-site +1

Remote (US) * Travel: Less than 5% (The percentage of travel is an estimation and could vary based ... Manage customer inquiries and escalations through successful resolution, including internal ...

Keyfactor, Inc.

Technical Support Engineer

OR · Remote

United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type ... Case Ownership & Management * Owns support cases end-to-end, maintaining accurate, concise, and ...

Tomra

Customer Support Manager - Americas

Portland, OR · Remote

Build a Technical Support Center of Excellence, including remote support and escalation governance ... Lead a critical CRM transition from IFS to Microsoft Dynamics 365 while keeping workflows stable ...

Tomra

Customer Support Manager - Americas

Portland, OR · On-site +1

$110K - $137K/yr

Build a Technical Support Center of Excellence, including remote support and escalation governance ... Lead a critical CRM transition from IFS to Microsoft Dynamics 365 while keeping workflows stable ...

Veriff

Senior Technical Support Engineer

OR · On-site +1

$114K - $145K/yr

Experience with incident management processes * Demonstrated ability to mentor and support team ... Remote within USA but preferable to be in Salt Lake City, Utah Salary range: $114,000 - $145,000 ...

Transmit Security

Senior Technical Support Engineer

OR · On-site +1

$120K - $160K/yr

Manage escalations * Evaluate root cause analysis to eliminate recurring customer issues * Handle ... Flexible Work Environment: Remote work options available for North American candidates.

Autodesk

Technical Support Specialist, BIM

Portland, OR · Remote

$60K - $107K/yr

Reporting to a Support Manager, you would actively engage with Autodesk customers to provide ... Prioritize critical technical issues and monitoring of service level compliance * Document support ...

Agfa

Customer Support Analyst, Tier 1

OR · Remote

Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field ... Manage escalations, complaints to Level 2 and Development, and follow through as point of contact ...

AGFA

Customer Support Analyst, Tier 1

OR · On-site +1

Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field ... Manage escalations, complaints to Level 2 and Development, and follow through as point of contact ...

Fujifilm

Tech Support Engineer, MI - I

Overview The Technical Support Engineer, MI provides remote technical support for HCUS customers. This engineer must be comfortable making critical decisions while working on complex issues. Many ...

Fujifilm

Tech Support Engineer, MI - I

Overview The Technical Support Engineer, MI provides remote technical support for HCUS customers. This engineer must be comfortable making critical decisions while working on complex issues. Many ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · On-site +1

$70K - $80K/yr

Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team at the Remote in the United States location in Remote, Remote. Why Wyndham? By joining Wyndham Hotels ...

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Oregon

Remote Technical Support Manager information

See Oregon salary details

$31.2K

$90.8K

$155.9K

How much do remote technical support manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote technical support manager in Oregon is $90,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $110,000.00 per year, depending on experience, location, and employer.

How does a Remote Technical Support Manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are Remote Technical Support Managers?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What job categories do people searching Remote Technical Support Manager jobs in Oregon look for? The top searched job categories for Remote Technical Support Manager jobs in Oregon are:
What cities in Oregon are hiring for Remote Technical Support Manager jobs? Cities in Oregon with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you

IT Support Technician (Part-Time, REMOTE)

Connection

Remote

$38 - $40/hr

Part-time

Posted 10 days ago

Job description

Overview

Job Title: Part-Time IT Support Technician (Remote)

Location: 100% Remote (U.S.)

Duration: Contract (Up to 12 Months)

Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day).

Pay Rate: $38-40/hour

Position Overview

We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 employees. This role is ideal for a self-sufficient IT professional who enjoys working directly with end users, troubleshooting technical issues, and delivering exceptional customer service.

As the primary point of contact for desktop support, you will handle a variety of hardware and software issues while partnering with an escalation team for more complex networking and infrastructure-related incidents.

ResponsibilitiesResponsibilities
  • Provide remote technical support to end users for hardware, software, and connectivity issues.
  • Troubleshoot and resolve Microsoft 365 (Office 365) issues.
  • Administer basic user account management within Active Directory.
  • Support Wi-Fi connectivity, printer troubleshooting, and general desktop support.
  • Diagnose and resolve common PC and peripheral issues.
  • Deliver timely, professional, and customer-focused support while maintaining clear communication with users.
  • Escalate advanced networking, infrastructure, and high-level technical issues to the appropriate support teams.
  • Document support activities and follow established support processes.
MinMaxQualificationsQualifications
  • 5+ years of hands-on IT support or Help Desk experience.
  • Strong experience supporting Microsoft 365 (Office 365) and Active Directory.
  • Experience troubleshooting Windows operating systems, hardware, printers, Wi-Fi, and common desktop applications.
  • Excellent communication and interpersonal skills with a strong customer service mindset.
  • Ability to work independently in a remote support environment.
  • Strong troubleshooting, organization, and time management skills.

Start Date: Early August

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a "live person".  

Employment Type: PART_TIME

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